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For Companies At a Glance
- Tasks: Manage personal injury and medical malpractice claims from start to finish.
- Company: Join a leading insurance company known for its commitment to customer service.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a dynamic team focused on continuous improvement and customer satisfaction.
- Qualifications: 3+ years in personal injury claims; legal qualifications preferred.
- Other info: Work in a collaborative environment with a focus on innovation.
The predicted salary is between 36000 - 60000 £ per year.
Location: York, Glasgow or Colchester – Hybrid
OVERVIEW
We’re working with a prominent insurance company to identify an experienced Claims Underwriter with a specialism in non-motor injury claims to join their organisation. The successful candidate will manage a portfolio of personal injury and medical malpractice claims, ensuring top-tier service delivery to both customers and key brokers.
RESPONSIBILITIES
- Fully manage a portfolio of personal injury and medical malpractice claims from initial notification to resolution.
- Review and confirm their policy coverage position.
- Develop and implement claim strategies, including the selection and management of external advisers and experts.
- Liaise and negotiate with customers, brokers, claimants, and their representatives.
- Demonstrate excellent file handling and claims management through proactive portfolio management, accurate reserving, and effective risk and indemnity costs management.
- Promote and deliver a continuous improvement culture within the UK Casualty Claims team to enhance the customer experience.
- Collaborate with underwriters to support business development and product enhancement.
- Contribute to the continuous improvement of our Claims service by identifying areas of opportunity and creating innovative solutions.
EXPERIENCE
- Qualified solicitor, legal executive, paralegal, CII claims professional, or insurance claims handler with a minimum of 3 years’ experience in handling personal injury and/or medical malpractice claims.
- Strong policy coverage knowledge and experience across a broad range of policies and business types.
- Robust understanding of litigation, legal processes, and dispute resolution methods.
- Excellent organisational and communication skills.
- Commercial acumen with the ability to understand the broader impact of claims decisions on the UK business.
- Outstanding interpersonal skills and the ability to establish lasting relationships within the team, the wider business, and external partners.
- Results-driven with the energy and determination to succeed in a fast-paced environment.
Claims Handler – Personal Injury employer: Lawes Insurance Recruitment
Contact Detail:
Lawes Insurance Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler – Personal Injury
✨Tip Number 1
Familiarise yourself with the latest trends and developments in personal injury and medical malpractice claims. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the insurance and legal sectors, especially those who specialise in personal injury claims. Attend industry events or join relevant online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to scenarios involving claims management and negotiation. Think about specific examples from your experience that showcase your skills in these areas.
✨Tip Number 4
Research the company’s values and recent initiatives in claims handling. Tailoring your conversation to align with their goals can set you apart as a candidate who is genuinely interested in contributing to their success.
We think you need these skills to ace Claims Handler – Personal Injury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in handling personal injury and medical malpractice claims. Use specific examples to demonstrate your skills in managing claims from notification to resolution.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the insurance industry. Mention your qualifications, such as being a qualified solicitor or claims professional, and how your experience aligns with the responsibilities outlined in the job description.
Highlight Key Skills: In your application, emphasise your strong organisational and communication skills, as well as your ability to negotiate effectively with customers and brokers. Provide examples of how you've successfully managed claims and improved customer experiences in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the claims handling process.
How to prepare for a job interview at Lawes Insurance Recruitment
✨Showcase Your Experience
Be prepared to discuss your previous experience in handling personal injury and medical malpractice claims. Highlight specific cases where you successfully managed a portfolio, demonstrating your understanding of policy coverage and litigation processes.
✨Demonstrate Communication Skills
Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly. Use examples from your past roles to illustrate how you've effectively communicated with customers, brokers, and claimants.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about how you would develop claim strategies or handle disputes, and be ready to explain your thought process.
✨Emphasise Continuous Improvement
The company values a culture of continuous improvement. Be ready to discuss any initiatives you've led or contributed to that enhanced service delivery or improved processes in your previous roles.
