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- Tasks: Support project planning and delivery while gaining valuable experience in project management.
- Company: Join System C, the UK's top health and social care software company with 35 years of expertise.
- Benefits: Earn a Level 4 qualification while enjoying mentoring and regular performance reviews.
- Why this job: Make a real impact in healthcare while developing key skills in a supportive environment.
- Qualifications: Strong communication, organisation, and a keen interest in project management are essential.
- Other info: This is an entry-level full-time role with opportunities for growth in IT services.
System C is the UK’s leading health and social care software and services company. Our easy-to-use IT platforms provide a complete view of the individual across all care settings, helping to integrate services and improve care. We are a British company with over 35 years of experience. Our Health and Social Care division solutions utilize leading-edge technologies—including mobile, wearables, instant messaging, and machine learning—to radically redesign services and enhance interaction between clinicians and patients.
The Associate Project Support Officer (PSO) apprenticeship offers an exciting opportunity to start your career in project support while earning a Level 4 qualification. You will work alongside experienced project and PMO professionals, supporting the planning, governance, and delivery of projects across our operations portfolio. Through on-the-job experience and structured learning, you will develop key skills in communication, data handling, organization, and stakeholder engagement. This role is ideal for individuals who are organized, curious, proactive, and passionate about making a difference in healthcare and social care.
Duties and Responsibilities
- Assist with managing the PMO mailbox, logging and prioritizing requests.
- Help coordinate responses to information requests from sales or internal stakeholders.
- Support project planning by preparing and maintaining documentation.
- Contribute to scheduling and tracking resources for projects.
- Monitor project timelines, milestones, and risks, ensuring information is current.
- Assist in preparing status reports and dashboards using standard templates.
- Learn to use internal systems such as PSA tools for timesheets, resourcing, and financial tracking.
- Participate in project review and closure processes, gathering lessons learned.
- Attend meetings to take minutes and follow up on actions.
- Promote the use of best-practice project governance frameworks.
The post holder will actively champion best-practice governance processes to ensure project success.
Required Personal Attributes
- A keen interest in project management and service delivery.
- Strong communication skills—written and verbal.
- Good organizational skills and attention to detail.
- A willingness to learn and develop professionally.
- Able to work collaboratively and respectfully with others.
- Competent in MS Office (Word, Excel, Outlook).
Desirable Experience
- Experience (school, volunteering, or work) involving team projects or administration.
- Familiarity with digital tools like Teams, SharePoint, or project tracking systems (e.g., Jira).
- An interest in digital health, care, or the NHS landscape.
Apprenticeship Details
- Qualification: Level 4 Associate Project Manager Apprenticeship (with APM certification).
- Duration: 18–24 months.
- Training: Provided by System C and an apprenticeship-approved learning provider.
- Support: Mentoring and regular performance reviews throughout the apprenticeship.
Seniority Level Entry level
Employment Type Full-time
Job Function Project Management and IT
Industries IT Services and Consulting
Associate Project Support Officer employer: System C
Contact Detail:
System C Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Project Support Officer
✨Tip Number 1
Familiarise yourself with the latest trends in project management, especially within healthcare. Understanding how digital tools and technologies are reshaping the industry will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the field of project management and healthcare. Attend relevant events or join online forums to connect with people who can provide insights and potentially refer you to opportunities at System C.
✨Tip Number 3
Demonstrate your organisational skills by managing a small project or volunteering for a team initiative. This hands-on experience will not only enhance your CV but also provide concrete examples to discuss during your interview.
✨Tip Number 4
Prepare to discuss your interest in digital health and the NHS landscape. Showing genuine enthusiasm for the sector and understanding its challenges will resonate well with the hiring team at System C.
We think you need these skills to ace Associate Project Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Associate Project Support Officer role. Emphasise your organisational skills, communication abilities, and any experience with project management or administration.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare and social care. Mention why you are interested in the role and how your personal attributes make you a great fit for the position at System C.
Highlight Relevant Experience: In your application, include any relevant experiences such as school projects, volunteering, or work that demonstrate your ability to work collaboratively and manage tasks effectively. This will show your potential to thrive in a project support role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at System C
✨Show Your Passion for Healthcare
Make sure to express your genuine interest in healthcare and social care during the interview. System C is focused on improving care through technology, so sharing any personal experiences or motivations that drive your passion for this field can make a strong impression.
✨Demonstrate Organisational Skills
As an Associate Project Support Officer, you'll need to be organised. Prepare examples from your past experiences where you successfully managed tasks or projects. Highlight your attention to detail and how you prioritised competing demands.
✨Familiarise Yourself with Digital Tools
Since the role involves using various digital tools, it’s beneficial to familiarise yourself with platforms like Teams, SharePoint, or project tracking systems such as Jira. Mention any relevant experience you have with these tools to show you're ready to hit the ground running.
✨Prepare Questions About the Role
Interviews are a two-way street, so prepare thoughtful questions about the Associate Project Support Officer role and the company culture at System C. This shows your enthusiasm and helps you determine if the position aligns with your career goals.
