Associate Project Support Officer

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Description

System C is the UK’s leading health and social care software and services company. Our easy-to-use IT platforms provide a complete view of the individual across all care settings, helping to integrate services and improve care. We are a British company with over 35 years of experience.

Our Health and Social Care division solutions utilize leading-edge technologies—including mobile, wearables, instant messaging, and machine learning—to radically redesign services and enhance interaction between clinicians and patients.

Purpose of the Role

The Associate Project Support Officer (PSO) apprenticeship offers an exciting opportunity to start your career in project support while earning a Level 4 qualification. You will work alongside experienced project and PMO professionals, supporting the planning, governance, and delivery of projects across our operations portfolio.

Through on-the-job experience and structured learning, you will develop key skills in communication, data handling, organization, and stakeholder engagement. This role is ideal for individuals who are organized, curious, proactive, and passionate about making a difference in healthcare and social care.

Duties and Responsibilities

With support and training, you will:

• Assist with managing the PMO mailbox, logging and prioritizing requests.
• Help coordinate responses to information requests from sales or internal stakeholders.
• Support project planning by preparing and maintaining documentation.
• Contribute to scheduling and tracking resources for projects.
• Monitor project timelines, milestones, and risks, ensuring information is current.
• Assist in preparing status reports and dashboards using standard templates.
• Learn to use internal systems such as PSA tools for timesheets, resourcing, and financial tracking.
• Participate in project review and closure processes, gathering lessons learned.
• Attend meetings to take minutes and follow up on actions.
• Promote the use of best-practice project governance frameworks.

The post holder will actively champion best-practice governance processes to ensure project success.

Required Personal Attributes

• A keen interest in project management and service delivery.
• Strong communication skills—written and verbal.
• Good organizational skills and attention to detail.
• A willingness to learn and develop professionally.
• Able to work collaboratively and respectfully with others.
• Competent in MS Office (Word, Excel, Outlook).

Desirable Experience

• Experience (school, volunteering, or work) involving team projects or administration.
• Familiarity with digital tools like Teams, SharePoint, or project tracking systems (e.g., Jira).
• An interest in digital health, care, or the NHS landscape.

Apprenticeship Details

• Qualification: Level 4 Associate Project Manager Apprenticeship (with APM certification).
• Duration: 18–24 months.
• Training: Provided by System C and an apprenticeship-approved learning provider.
• Support: Mentoring and regular performance reviews throughout the apprenticeship.

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Project Management and IT

Industries

• IT Services and Consulting

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