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- Tasks: Join us as a Room Attendant, cleaning and maintaining guest rooms to ensure a top-notch experience.
- Company: WGC is the UK's leading hotel services company, serving over 24 million guests annually.
- Benefits: Enjoy flexible hours, life insurance, free doctor access, counselling support, and discounts from 50 retailers.
- Why this job: This role offers fantastic career progression with training budgets and a supportive, inclusive culture.
- Qualifications: Previous housekeeping experience is a plus, but we value enthusiasm and a willingness to learn.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace for everyone.
The predicted salary is between 24000 - 28800 £ per year.
Rate: £11.50 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression.
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Room Attendant, you will report to the Head Housekeeper and be responsible for supporting the housekeeping team in the day-to-day running of the department.
Your role will include:
- Cleaning guest rooms to the hotel standard
- Replenishing linen and guest supplies
- Providing a great guest experience
- Reporting any maintenance faults and dealing with lost property
- Ensuring that all appliances, fixtures, and fittings are safe and work in accordance with regulations and report any faults to the Head Housekeeper.
If you have previous experience of working in a housekeeping environment or you're looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business, and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Room Attendant employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the specific duties of a Room Attendant. Understanding the importance of cleanliness and guest satisfaction will help you demonstrate your commitment to providing excellent service during any discussions.
✨Tip Number 2
Highlight any previous experience in housekeeping or customer service roles when networking. Engaging with current employees or industry professionals can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss how you handle challenges in a fast-paced environment. Being able to share examples of your problem-solving skills will show that you're ready for the demands of the role.
✨Tip Number 4
Research WGC's values and commitment to diversity and inclusion. Being able to articulate how your personal values align with theirs can set you apart as a candidate who truly fits their culture.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Room Attendant. Tailor your application to highlight relevant experience and skills that align with these duties.
Highlight Relevant Experience: If you have previous experience in housekeeping or similar roles, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate how your past work has prepared you for this position.
Showcase Your Soft Skills: WGC values behaviours over qualifications, so be sure to showcase your soft skills such as attention to detail, teamwork, and customer service in your application. Provide examples of how you've used these skills in previous roles.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work for WGC and how you can contribute to their commitment to diversity, equity, and inclusion.
How to prepare for a job interview at WGC Ltd.
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight any previous experience where you had to maintain high standards of cleanliness and organisation. Mention specific tasks you excelled at, such as ensuring guest rooms were spotless and well-stocked.
✨Demonstrate Your Customer Service Skills
The role involves providing a great guest experience, so be prepared to discuss how you've handled customer interactions in the past. Share examples of how you went above and beyond to ensure guests were satisfied, as this will show your commitment to excellent service.
✨Be Ready to Discuss Teamwork
You'll be working closely with the housekeeping team, so it's important to convey your ability to work well with others. Talk about your experiences in team settings, how you contribute to a positive atmosphere, and how you handle conflicts or challenges within a team.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions that show your interest in the role and the company. Inquire about the training budget, career progression opportunities, or how the team collaborates to maintain high standards. This demonstrates your enthusiasm and forward-thinking attitude.
