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- Tasks: As a Host, you'll create unforgettable experiences for guests with warmth and enthusiasm.
- Company: Caffeine & Machine is a vibrant venue focused on exceptional customer service and community.
- Benefits: Enjoy competitive pay up to £12.50, employee discounts, and free event entry.
- Why this job: Join a fun team where your personality shines and every day brings new connections.
- Qualifications: No specific experience required, just a passion for people and great service.
- Other info: Flexible hours available for both full-time and part-time roles.
Join the Caffeine & Machine Team as a HOST! Are you the kind of person who makes everyone feel at home? Do you love connecting with people, ensuring they have an unforgettable experience, and going the extra mile? Caffeine & Machine is looking for Hosts who are passionate about delivering exceptional service and making every customer feel like family.
Why Caffeine & Machine? At Caffeine & Machine, we believe in creating a vibrant, welcoming environment for all our customers. As a Host, you’ll be the friendly face and energy of the venue, building instant rapport, anticipating needs, and ensuring that every guest’s experience is nothing short of amazing.
What We Offer:
- Competitive Pay – Up to £12.50 per hour plus Tronc
- Amazing Perks – Employee discounts, lucrative Mystery Diner bonus, heavily discounted food, free entry to events, career development and more
Your Role
As a Host, you’ll play a vital role in shaping our customers' experiences. You’ll be the go-to person, providing top-notch service with warmth, enthusiasm, and an infectious smile. By listening, anticipating needs, and guiding customers through their time at Caffeine & Machine, you’ll create an atmosphere of genuine hospitality and care. Whether it’s helping a colleague, delivering amazing service, or learning more about our menu, you’ll be at the heart of what makes C&M unique.
Core Responsibilities:
- Inspiring PEOPLE Happiness – Be yourself, show customers what makes you and them unique, and mentor Newbies along the way.
- Consistent CUSTOMER Satisfaction – Maintain impeccable standards, adapt to customer cues, and deliver consistently high Mystery Dining results.
- Generating SALES Growth – Capture transactions, run orders, and share your passion for the menu while guiding customers to the perfect items.
- Optimising PROFIT Results – Ensure every drink or dish meets our high standards, assist with rushes, and lend a hand in other areas as needed.
Host Strengths:
- Organised – You approach everything in life with structure and purpose.
- Excellent Listener – You focus on what others are saying, making them feel heard and valued.
- Customer-Obsessed – You’re determined to create experiences that delight and exceed expectations.
- Effortless Rapport – You connect with others easily, making everyone feel welcome and at home.
- Positive & Optimistic – You maintain a sunny disposition and bring energy to every interaction.
Ready to create memorable experiences? Apply now and join our incredible team!
Host Caffeine & Machine 5d Petersfield Full time / Part time up to £12.50 employer: Caffeine&Machine
Contact Detail:
Caffeine&Machine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host Caffeine & Machine 5d Petersfield Full time / Part time up to £12.50
✨Tip Number 1
Show your personality! As a Host, being genuine and approachable is key. When you meet potential colleagues or during any informal interactions, let your enthusiasm for customer service shine through. This will help you stand out as someone who truly embodies the spirit of Caffeine & Machine.
✨Tip Number 2
Familiarise yourself with the menu and offerings at Caffeine & Machine. Knowing the ins and outs of what you’ll be serving can help you engage with customers more effectively. It shows that you’re passionate about the role and ready to provide excellent recommendations.
✨Tip Number 3
Network with current employees if possible. They can provide insights into the company culture and what it takes to succeed as a Host. Plus, having a connection within the team can sometimes give you an edge in the hiring process.
✨Tip Number 4
Demonstrate your customer-obsessed attitude during any interactions. Whether it's a casual chat or a formal interview, share examples of how you've gone above and beyond for customers in the past. This will highlight your commitment to creating memorable experiences.
We think you need these skills to ace Host Caffeine & Machine 5d Petersfield Full time / Part time up to £12.50
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Host at Caffeine & Machine. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Customise your CV to reflect the qualities that Caffeine & Machine is looking for. Emphasise your organisational skills, ability to connect with people, and any previous roles where you provided exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your desire to create memorable experiences for customers. Use specific examples from your past experiences to demonstrate how you embody the qualities they seek.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that your tone reflects the friendly and welcoming atmosphere of Caffeine & Machine.
How to prepare for a job interview at Caffeine&Machine
✨Show Your Personality
As a Host, your personality is key! Be yourself during the interview and let your warmth and enthusiasm shine through. This role is all about making connections, so don’t be afraid to show what makes you unique.
✨Demonstrate Customer Focus
Prepare examples of how you've gone above and beyond for customers in the past. Highlight your customer-obsessed mindset and share stories that showcase your ability to create memorable experiences.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Show that you value communication by responding thoughtfully and engaging with the interviewer, just as you would with a guest.
✨Research Caffeine & Machine
Familiarise yourself with Caffeine & Machine’s values and atmosphere. Understanding their mission will help you align your answers with what they’re looking for in a Host, demonstrating your genuine interest in the role.
