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For Companies At a Glance
- Tasks: Engage guests with world-class service and maintain a welcoming Gallery environment.
- Company: Join RH, a leader in luxury home furnishings and design innovation.
- Benefits: Enjoy a dynamic work culture with opportunities for growth and learning.
- Why this job: Be part of a creative team that values energy, collaboration, and problem-solving.
- Qualifications: 2+ years of experience, a positive attitude, and a willingness to learn.
- Other info: Flexible schedule required, including weekends and holidays.
The predicted salary is between 28800 - 43200 £ per year.
RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.
At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
RH is seeking a Gallery Host to join our team in providing world-class service to guests while taking great care of our equipment and facilities.
YOUR RESPONSIBILITIES
- Live Our Vision, Values and Beliefs every day
- Represent the RH brand through polished communication, personal appearance and professionalism
- Enthusiastically engage RH clients as they enter the Gallery, eagerly delivering world-class service
- Answer guest questions about RH Interior Design Services and connect them with the appropriate Associate to further the customer experience
- Provide friendly yet discreet and unobtrusive service in the following areas: greeting, wayfinding, check-in for RH Interior Design and restaurant waitlist, coat and umbrella check, occasional concierge service and valet validation
- Assist with daily setup and breakdown of the Gallery host station and monitor Gallery areas to ensure they are kept clean, safe and code compliant
- Assist with onsite and offsite events as needed
- Provide feedback on guest comments or escalations to leadership team
OUR REQUIREMENTS
- 2+ years of related experience
- Willingness to learn new and exciting things
- Energetic, accountable and team oriented
- Reliable, dependable and responsible
- Ability to multitask in a fast paced environment with a positive attitude
- Willingness to work a flexible schedule, including weekends and holidays
OUR PHYSICAL REQUIREMENTS
- Must be able to lift up to 50 pounds
- Must be able to work standing and walking for extended periods of time
Gallery Host employer: RH
Contact Detail:
RH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gallery Host
✨Tip Number 1
Familiarise yourself with the RH brand and its values. Understanding their vision and how they position themselves in the luxury home furnishings market will help you align your communication and approach during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided exceptional service in previous roles. Be ready to discuss specific situations where you went above and beyond for a guest or client.
✨Tip Number 3
Demonstrate your ability to work in a fast-paced environment by sharing experiences where you successfully managed multiple tasks simultaneously. Highlight your positive attitude and teamwork spirit, as these are key traits they value.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours, including weekends and holidays. Showing that you're adaptable and willing to meet the demands of the role can set you apart from other candidates.
We think you need these skills to ace Gallery Host
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with RH's vision, values, and beliefs. This will help you align your application with their brand ethos and demonstrate your understanding of what they stand for.
Tailor Your CV: Highlight relevant experience that showcases your ability to provide world-class service. Emphasise any roles where you've engaged with clients or worked in a fast-paced environment.
Craft a Compelling Cover Letter: Use your cover letter to express your enthusiasm for the Gallery Host position. Share specific examples of how you've energised others and tackled challenges in previous roles.
Showcase Your Soft Skills: In your application, emphasise your communication skills, teamwork, and ability to multitask. These are crucial for the role and will set you apart from other candidates.
How to prepare for a job interview at RH
✨Show Your Enthusiasm
As a Gallery Host, your energy and enthusiasm are key. Make sure to express your passion for the RH brand and its vision during the interview. Share examples of how you've engaged with customers in previous roles to demonstrate your ability to create a welcoming atmosphere.
✨Demonstrate Polished Communication
Since communication is crucial in this role, practice articulating your thoughts clearly and professionally. Be prepared to discuss how you would handle guest inquiries and provide world-class service, showcasing your ability to represent the RH brand effectively.
✨Highlight Teamwork Skills
RH values team players, so be ready to share experiences where you've collaborated successfully with others. Discuss how you contribute to a positive team environment and how you handle challenges while working with colleagues to achieve common goals.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to multitask in a fast-paced environment. Think of specific scenarios from your past experience where you had to think on your feet and provide excellent service under pressure.
