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- Tasks: Assist management in driving sales and providing exceptional customer service.
- Company: Join a vibrant retail team at Vineyard Haven, known for its fun and welcoming atmosphere.
- Benefits: Enjoy flexible hours, a supportive team environment, and opportunities for personal growth.
- Why this job: Be part of a brand that prioritises customer happiness and fosters a positive work culture.
- Qualifications: Strong communication skills and a passion for customer service are essential; retail experience is a plus.
- Other info: This is a part-time role with potential for growth within the company.
Job Category: Retail/Outlet - Non-Management
Requisition Number: SALES02109
Part-Time Locations:
- MA Retail Haven Tisbury 44 Main St Tisbury, MA 02568, USA
Reports To: Captain (Store Manager)/First Mate (Assistant Manager)/Second Mate (Management Trainee)
Overview:
Responsible for assisting the management team (Captain, First Mates, and Second Mates) in driving sales through exceptional customer service. Ensures the customer experience, supports our brand promise (“Every Day Should Feel This Good”) and makes service a top priority.
Functions & Responsibilities:
- Generate Sales
- Responsible for meeting their goals/measures
- Develops and maintains relationships with top customers
- Supports in-store event sourcing and execution
- Customer Experience
- Ensures the store reflects Shep & Ian’s vision of “Every Day Should Feel This Good” to our customers through “Hosting the Party”
- Leads the store in email capture and educating new associates on best practices
- Ensures the customer wish list is always current with customers being notified when product arrives.
- Crew Development
- Assists with training new associates
- Helps foster a welcoming, fun, encouraging and energetic crew and customer environment
- Helps in recruiting and referring top talent for the store’s teams
- Supports store and team-building activities with the management team
- Operations
- Maintains efficient merchandise controls
- Maintains loss prevention awareness at all times
- Helps maintain a clean and tidy store environment
- Merchandising
- Helps to maintain merchandising as it pertains to company standards, current compass (floorset), and brand initiatives
- Contributes to weekly product feedback
Requirements:
- Strong interpersonal communication and customer service skills
- Team focused, confident, and professional
- Creative, adaptable, entrepreneurial and driven by integrity
- Strong verbal and written skills
- Ability to perform effective selling techniques to achieve sale and repeat business
- Ability to work a flexible schedule including holidays, overnights, weekends
- A passion for making people happy
- Excited to help recruit, train, motivate, and inspire as a large piece of your day-to-day responsibilities
- Accuracy and attention to detail
- Ability to effectively receive and communicate feedback
- Positive outlook
- Excited to get to know our product inside and out in order to offer style advice and help customers
- Outgoing, friendly & personable with a positive attitude
- Customer Service-oriented experience preferred but not necessary
- Passion for the vineyard vines brand
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Sales Associate, Part Time - 44 Main Street, Vineyard Haven, MA employer: vineyard vines
Contact Detail:
vineyard vines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate, Part Time - 44 Main Street, Vineyard Haven, MA
✨Tip Number 1
Familiarise yourself with the vineyard vines brand and its values. Understanding their mission, especially the phrase 'Every Day Should Feel This Good', will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of specific examples from your past experiences. Highlight how you've gone above and beyond to create a positive experience for customers, as this is crucial for the Sales Associate role.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and what management values in a Sales Associate, which can give you an edge in your application.
✨Tip Number 4
Be ready to discuss your flexibility in working hours, including weekends and holidays. Emphasising your willingness to adapt to the store's needs will show that you're a team player and committed to the role.
We think you need these skills to ace Sales Associate, Part Time - 44 Main Street, Vineyard Haven, MA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any previous roles where you assisted in sales or developed customer relationships, as these are key for the Sales Associate position.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your enthusiasm for the vineyard vines brand. Mention specific examples of how you've contributed to a positive customer experience in past roles.
Showcase Your Interpersonal Skills: In your application, highlight your strong communication skills and ability to work in a team. Provide examples of how you've successfully collaborated with others to achieve sales goals or improve customer satisfaction.
Demonstrate Flexibility: Since the role requires a flexible schedule, mention your availability clearly in your application. If you can work weekends and holidays, make sure to state this to show your commitment to the role.
How to prepare for a job interview at vineyard vines
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the company's brand promise.
✨Demonstrate Team Spirit
Since the role involves working closely with a team, highlight your ability to collaborate and support your colleagues. Discuss any previous experiences where you contributed to a positive team environment or helped train new team members.
✨Know the Brand Inside Out
Familiarise yourself with the vineyard vines brand and its values before the interview. Be prepared to discuss what you love about the brand and how you can contribute to its vision of 'Every Day Should Feel This Good'.
✨Prepare for Situational Questions
Anticipate questions that may ask how you would handle specific customer scenarios or challenges in the store. Practising your responses will help you convey your problem-solving skills and adaptability during the interview.
