Tesco Colleague - Hereford 2
Tesco Colleague - Hereford 2

Tesco Colleague - Hereford 2

Hereford Full-Time No home office possible
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At a Glance

  • Tasks: Serve customers with passion, assist in store operations, and participate in community events.
  • Company: Join Tesco, a leading retailer committed to serving customers and communities sustainably.
  • Benefits: Enjoy flexible hours, 20+ days holiday, discounts, wellbeing services, and a supportive work environment.
  • Why this job: Be part of a diverse team, learn new skills, and make a positive impact every day.
  • Qualifications: Must be over 18, with a passion for customer service and teamwork.
  • Other info: Flexible working options available; training provided to ensure success.

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About the role

Availability Window

  • Sun 06:00:00 - 09:45:00
  • Mon 06:00:00 - 14:00:00
  • Thu 06:00:00 - 14:00:00
  • Fri 06:00:00 - 14:00:00
  • Sat 06:00:00 - 14:00:00

Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.

It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.

Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting.

Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.

You will be responsible for:

  • Knowing your customers and serving them with passion and pride; giving great natural service.
  • Being passionate and knowledgeable about the products and services within my store.
  • Working across the store in our service, picking and replenishment areas where required.
  • Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
  • Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
  • Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
  • Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
  • Handling products with care to maintain quality and ensure they reach customers in the best condition.
  • Being myself, living our values, making everyone feel welcome and always following our policies.
  • At times, you may be required to accept deliveries into the store.

You will need:

  • A passion for delivering great service, greeting customers with a smile, and serving them with pride.
  • The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
  • To take the initiative and make decisions that are right for our customers.
  • Work well within a team and communicate openly with others.
  • Build relationships with colleagues to create a team spirit, having fun and celebrating success.
  • Be at work on time, well presented and ready to be a brand ambassador.

What's in it for you?

  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
  • Request flexible working from day one.
  • Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
  • Access to free wellbeing services with a range of resources to support your mind, body, and life.
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
  • Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
  • Uniform provided and policies to support you for all of life's moments, big and small.
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.

About Us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.

Tesco Colleague - Hereford 2 employer: ENGINEERINGUK

At Tesco, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and inclusion. With flexible working options, competitive pay starting at £12.45 per hour, and a range of benefits including generous holiday entitlement and wellbeing services, we empower our colleagues to thrive both personally and professionally. Join us in Hereford, where you'll be part of a dynamic team dedicated to serving our customers and making a positive impact in the community.
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Contact Detail:

ENGINEERINGUK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Tesco Colleague - Hereford 2

✨Tip Number 1

Familiarise yourself with Tesco's values and customer service philosophy. Understanding what it means to serve customers with passion and pride will help you align your approach during any interviews or discussions.

✨Tip Number 2

Be prepared to discuss your availability openly. Since Tesco is flexible with scheduling, showing that you're adaptable and willing to work within their specified hours can make you a more attractive candidate.

✨Tip Number 3

Highlight any previous experience in customer service or teamwork. Sharing specific examples of how you've built rapport with customers or worked effectively in a team can demonstrate your suitability for the role.

✨Tip Number 4

Engage with Tesco's community initiatives. Showing an interest in their seasonal, community, and charity events can reflect your commitment to creating an inclusive atmosphere, which is highly valued by the company.

We think you need these skills to ace Tesco Colleague - Hereford 2

Customer Service Skills
Communication Skills
Teamwork
Time Management
Problem-Solving Skills
Attention to Detail
Initiative
Product Knowledge
Flexibility
Interpersonal Skills
Ability to Build Rapport
Adaptability
Positive Attitude
Commitment to Safety

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand the responsibilities and requirements. Highlight key skills and attributes that Tesco is looking for, such as customer service passion and teamwork.

Tailor Your CV: Make sure your CV reflects the skills and experiences relevant to the Tesco Colleague role. Use specific examples from your past work or volunteer experiences that demonstrate your ability to provide great customer service and work well in a team.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Tesco and how your values align with their mission of serving customers and communities.

Check Your Availability: Be clear about your availability in your application. Since Tesco has specific time slots they need coverage for, ensure you mention when you can work and express your willingness to be flexible if possible.

How to prepare for a job interview at ENGINEERINGUK

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with Tesco's commitment to customer satisfaction.

✨Demonstrate Team Spirit

Since teamwork is crucial in a store environment, be prepared to discuss your experiences working in teams. Highlight how you contribute to a positive atmosphere and celebrate successes with colleagues, which is essential for creating a welcoming environment.

✨Be Ready to Discuss Flexibility

Tesco values flexibility in scheduling, so be honest about your availability. If your times don't match exactly, explain how you can still meet their needs. This shows that you're adaptable and willing to work with the company's requirements.

✨Know the Company Values

Familiarise yourself with Tesco's core values and mission. During the interview, reference these values and explain how they resonate with you. This demonstrates that you understand the company culture and are eager to contribute to its goals.

Tesco Colleague - Hereford 2
ENGINEERINGUK
Location: Hereford
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