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- Tasks: Serve customers with passion, manage store tasks, and participate in community events.
- Company: Join Tesco, a leading retailer committed to serving customers and communities sustainably.
- Benefits: Enjoy flexible hours, 20+ days holiday, discounts, and access to wellbeing services.
- Why this job: Be part of a diverse team, make a difference, and gain valuable experience in retail.
- Qualifications: Must be enthusiastic, customer-focused, and able to work well in a team.
- Other info: Minimum age requirement applies; flexible working options available from day one.
About the role
Availability Window
- Days From time To time
- Sun 18:00:00 - 24:00:00
- Fri 15:00:00 - 24:00:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you're available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.
Responsibilities
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within the store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
Requirements
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What's in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.
Please note: Tesco will only recruit individuals who have passed the school leaver's age. To find out the school leavers age for your country please check your local regulations.
Tesco Colleague - Sheepscar Esso Express employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Sheepscar Esso Express
✨Tip Number 1
Familiarise yourself with Tesco's values and mission. When you understand what they stand for, you can tailor your conversations during interviews to show how your personal values align with theirs.
✨Tip Number 2
Be prepared to discuss your customer service experiences. Think of specific examples where you've gone above and beyond for customers, as this role heavily focuses on delivering great service.
✨Tip Number 3
Show your enthusiasm for teamwork. Tesco values colleagues who can work well in a team, so be ready to share instances where you've successfully collaborated with others to achieve a common goal.
✨Tip Number 4
Demonstrate your flexibility and willingness to adapt. Since the role requires working various shifts, highlight any previous experience where you've adjusted your schedule or taken on different responsibilities.
We think you need these skills to ace Tesco Colleague - Sheepscar Esso Express
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with what Tesco is looking for.
Showcase Your Customer Service Skills: Since the role emphasises delivering great service, make sure to include specific examples of how you've provided excellent customer service in the past. This could be from previous jobs, volunteer work, or even personal experiences.
Highlight Teamwork and Communication: Tesco values teamwork and open communication. In your application, mention instances where you successfully worked as part of a team or communicated effectively with colleagues or customers.
Express Your Passion: Convey your enthusiasm for the role and the company. Mention why you want to work at Tesco specifically and how you can contribute to their vision of serving customers and communities better.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
During the interview, make sure to express your enthusiasm for delivering great customer service. Share examples of how you've gone above and beyond to help customers in previous roles or experiences.
✨Demonstrate Team Spirit
Tesco values teamwork, so be prepared to discuss how you work well with others. Highlight any past experiences where you collaborated with colleagues to achieve a common goal or improve service.
✨Be Knowledgeable About Tesco
Research Tesco's values, mission, and recent initiatives before your interview. Showing that you understand their commitment to serving customers and communities will demonstrate your genuine interest in the role.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations, such as dealing with a difficult customer or making decisions under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
