Tesco Colleague - Potters Bar Superstore
Tesco Colleague - Potters Bar Superstore

Tesco Colleague - Potters Bar Superstore

Potters Bar Full-Time No home office possible
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At a Glance

  • Tasks: Join our team to serve customers, manage stock, and create a welcoming atmosphere.
  • Company: Tesco is dedicated to serving customers and communities sustainably every day.
  • Benefits: Enjoy flexible hours, 10% discounts, 20+ days holiday, and free wellbeing services.
  • Why this job: Be part of a diverse team, learn new skills, and enjoy a fun work environment.
  • Qualifications: Must be over 18 with a passion for customer service and teamwork.
  • Other info: Flexible working options available; we celebrate diversity and inclusion.

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About the role

Availability Window

  • Days From time To time
  • Sun 15:00:00 23:00:00
  • Mon 15:00:00 23:00:00
  • Tue 15:00:00 23:00:00
  • Fri 15:00:00 23:00:00
  • Sat 15:00:00 23:00:00

Our Tesco Colleague rate of pay starts from Β£12.45 an hour; this increases to Β£13.66 for stores within the M25. Additional payments may also apply depending on location.

It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you're available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.

Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.

You will be responsible for:

  • Knowing your customers and serving them with passion and pride; giving great natural service.
  • Being passionate and knowledgeable about the products and services within my store.
  • Working across the store in our service, picking and replenishment areas where required.
  • Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
  • Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
  • Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
  • Being knowledgeable about your store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
  • Handling products with care to maintain quality and ensure they reach customers in the best condition.
  • Being myself, living our values, making everyone feel welcome and always following our policies.
  • At times, you may be required to accept deliveries into the store.

You will need:

  • A passion for delivering great service, greeting customers with a smile, and serving them with pride.
  • The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
  • To take the initiative and make decisions that are right for our customers.
  • Work well within a team and communicate openly with others.
  • Build relationships with colleagues to create a team spirit, having fun and celebrating success.
  • Be at work on time, well presented and ready to be a brand ambassador.

What's in it for you?

  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
  • Request flexible working from day one.
  • Get 10% off and 15% at pay day weekends – save up to Β£2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
  • Access to free wellbeing services with a range of resources to support your mind, body, and life.
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
  • Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
  • Uniform provided and policies to support you for all of life's moments, big and small.
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.

About Us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.

We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process.

Please note

Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

For more information about us please visit www.tescoplc.com

Tesco Colleague - Potters Bar Superstore employer: ENGINEERINGUK

At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where every colleague is valued. With competitive pay starting at Β£12.45 per hour, flexible working options, and a range of benefits including generous holiday entitlement and wellbeing services, we empower our team members to grow both personally and professionally. Join us at our Potters Bar Superstore, where you can make a real difference in the community while enjoying a fulfilling career in retail.
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Contact Detail:

ENGINEERINGUK Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Tesco Colleague - Potters Bar Superstore

✨Tip Number 1

Familiarise yourself with Tesco's values and customer service philosophy. When you understand what they stand for, you can demonstrate how your personal values align with theirs during any conversations or interviews.

✨Tip Number 2

Be prepared to discuss your availability openly. Since the role requires specific working hours, showing flexibility and a willingness to adapt your schedule can make you a more attractive candidate.

✨Tip Number 3

Engage with current Tesco colleagues or visit the store to get a feel for the team dynamics and customer interactions. This will help you speak more authentically about your desire to join their team.

✨Tip Number 4

Highlight any previous experience in retail or customer service during your discussions. Even if it's informal, showcasing your ability to connect with customers can set you apart from other candidates.

We think you need these skills to ace Tesco Colleague - Potters Bar Superstore

Customer Service Skills
Communication Skills
Teamwork
Time Management
Problem-Solving Skills
Attention to Detail
Initiative
Product Knowledge
Flexibility
Interpersonal Skills
Sales Skills
Ability to Work Under Pressure
Adaptability
Positive Attitude

Some tips for your application 🫑

Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Tesco Colleague position. Tailor your application to highlight how your skills and experiences align with what Tesco is looking for.

Craft a Personal Statement: Write a personal statement that reflects your passion for customer service and teamwork. Use specific examples from your past experiences to demonstrate how you embody the qualities Tesco values, such as being proactive and building rapport with customers.

Highlight Relevant Experience: Make sure to include any previous retail or customer service experience in your CV. Emphasise your ability to work in a team, handle products with care, and deliver excellent service, as these are key aspects of the role.

Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.

How to prepare for a job interview at ENGINEERINGUK

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about making shoppers feel valued.

✨Demonstrate Team Spirit

Since working well within a team is crucial, be prepared to discuss your experiences collaborating with others. Highlight any instances where you contributed to a positive team atmosphere or celebrated successes together.

✨Be Knowledgeable About Tesco

Research Tesco's values, mission, and recent initiatives before your interview. Showing that you understand the company's commitment to serving customers and communities will demonstrate your genuine interest in the role.

✨Prepare for Flexibility Questions

Given the emphasis on flexible working hours, be ready to discuss your availability and how it aligns with the store's needs. If you have specific times you can work, mention them to show your willingness to adapt.

Tesco Colleague - Potters Bar Superstore
ENGINEERINGUK
Location: Potters Bar
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