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- Tasks: Join us as a Railway Volunteer, assisting with train operations and passenger safety.
- Company: Wells and Walsingham Light Railway offers a nostalgic steam travel experience.
- Benefits: Gain hands-on experience, receive full training, and enjoy flexible volunteering hours.
- Why this job: Be part of a passionate team, contribute to heritage, and enjoy the charm of steam trains.
- Qualifications: No prior experience needed; just a willingness to learn and commit regularly.
- Other info: Roles available include Guard, Steam Raiser, Duty Manager, Volunteer Driver, and Gardeners.
The Wells and Walsingham light railway are looking for volunteers for a range of different roles starting February 2024.
- Guard: This is a safety critical role which involves working outside. Your role would be to prepare the train for passengers, clean the seats and check the door locks. Welcome and assist passengers at Wells and Walsingham stations. Issue tickets prior to departure and take payment via cash or card. It is essential to ensure the safety of the train and passengers at all times. Guards travel aboard each train, keeping a general look-out to ensure passenger safety and signal to the driver. Full training will be given. Duties as guard will be between 9.30am – 5pm or 9am – 6pm subject to the season. Regular commitment is preferred for this role, ideally 1 day per week but this can be flexible as discussed.
- Steam Raiser: This is a safety critical role. Working in the engine shed, the Steam Raiser is responsible for ensuring that the locomotive is in steam, presentable and ready for service 1 hour before the first train is due to depart. Ensure that the locomotive shed is tidy and all items are put away. Complete their signing on checklist providing details of any faults discovered together with any alterations. Full training will be given. This is a flexible role but regular commitment is helpful.
- Duty Manager: This is a safety critical role which involves working outside. The Duty Manager is in charge of the operation of the railway while on duty and will normally be based at Wells station. Ensure that all staff are competent to carry out their rostered duties and are in a fit state to do so. Complete their signing on checklist providing details of any faults discovered together with any alterations or work carried out during their duty. Ensure that the station is safe, the track is clear and all points are correctly set and locked before admitting the passenger train into or out of the station. During the day, ensure that there is a ready supply of coal available to the loco crew for the next day’s operation and note down the quality of the water at the water tower. Full training will be given for the role.
- Volunteer Drivers: This is your chance to fulfil a dream of becoming a train driver. Full training will be given and you will be working with a group of likeminded volunteers.
- Gardeners & General Maintenance: If you’re green-fingered or handy, we have a role for you. Help us to keep the place safe, clean, in good order and presentable for our passengers. You can also get involved in the restoration of our Victorian GER carriages.
Time Commitment: Dependent on the role you are interested in, starting from the new season February 2024.
About the Organisation: Regular steam trains from the seaside town of Wells next the Sea to the beautiful village of Walsingham, with its famous Abbey and shrines. Sit back and enjoy the nostalgic and atmospheric sights, sounds, and smells of steam travel. Clanking over and under bridges, past a hill-fort and an abandoned platform, you get to choose between a mooch in Walsingham or the hustle and bustle of the beach and shops of Wells.
How to Apply: If you are interested in this role and would like to apply or would like more information, contact the Volunteer Hub at Merchants’ Place – E: volhub@merchantsplace.co.uk T: 01263 519454 Alternatively, you can complete an online registration form and your details will be sent to us directly. A link for the form can be found on our Volunteer Hub page on our website.
Railway Volunteer – VH139 employer: Wells and Walsingham Light Railway
Contact Detail:
Wells and Walsingham Light Railway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Railway Volunteer – VH139
✨Tip Number 1
Familiarise yourself with the Wells and Walsingham light railway's history and operations. Understanding their mission and values will help you connect with the team during your interactions and show your genuine interest in volunteering.
✨Tip Number 2
Visit the railway before applying, if possible. This will give you a chance to see the environment you'll be working in and meet current volunteers or staff, which can provide valuable insights and make a positive impression.
✨Tip Number 3
Be prepared to discuss your availability and commitment level during any conversations. Since regular commitment is preferred, showing that you're flexible and willing to dedicate time will make you a more attractive candidate.
✨Tip Number 4
Highlight any relevant skills or experiences you have that relate to safety or customer service. Whether it's previous volunteer work or jobs that required attention to detail, showcasing these skills can set you apart from other applicants.
We think you need these skills to ace Railway Volunteer – VH139
Some tips for your application 🫡
Understand the Roles: Before applying, take the time to thoroughly read the job descriptions for each volunteer role. Understand the responsibilities and requirements for positions like Guard, Steam Raiser, Duty Manager, and others to tailor your application accordingly.
Highlight Relevant Experience: In your application, emphasise any previous experience that relates to the roles you are applying for. Whether it's customer service skills for the Guard position or maintenance experience for the General Maintenance role, make sure to showcase how your background aligns with the responsibilities.
Express Your Passion: Convey your enthusiasm for volunteering at the Wells and Walsingham light railway. Share why you are interested in the railway and how you can contribute to its operations. A personal touch can make your application stand out.
Follow Application Instructions: Make sure to follow the application instructions carefully. If you're completing the online registration form, ensure all fields are filled out accurately. Double-check your contact information and any additional details before submitting.
How to prepare for a job interview at Wells and Walsingham Light Railway
✨Understand the Role
Make sure you thoroughly read the job description for the Railway Volunteer position. Familiarise yourself with the specific duties of each role, whether it's Guard, Steam Raiser, or Duty Manager, so you can discuss how your skills align with their needs.
✨Show Your Passion for Railways
Express your enthusiasm for railways and volunteering during the interview. Share any relevant experiences or stories that highlight your interest in trains and community service, as this will resonate well with the interviewers.
✨Emphasise Safety Awareness
Since all roles are safety critical, be prepared to discuss your understanding of safety protocols. Highlight any previous experience where you had to ensure safety, whether in a work environment or during volunteer activities.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the training process, team dynamics, or how volunteers can contribute to the railway's success. This shows your genuine interest and helps you assess if the role is right for you.
