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- Tasks: Be the friendly face of our team, handling calls and emails with ease.
- Company: Join a well-established company in the heart of Dungannon.
- Benefits: Enjoy training, career progression, and a modern office environment.
- Why this job: Make a real impact on customer satisfaction while honing your organisational skills.
- Qualifications: 2 years of admin experience and 5 GCSEs including English and Maths required.
- Other info: Proficiency in Microsoft Word and Excel is essential for this role.
The predicted salary is between 24000 - 36000 £ per year.
Our established client in the Dungannon area are recruiting a Receptionist / Administrator to join their dynamic team. Working from their modern offices located within the town centre the successful candidate will be the first point of contact for customers, ensuring their enquiries are handled efficiently and professionally. Your responsibilities will include:
- Answering customer calls and emails
- Dealing with enquiries
- Logging faults
- Basic diary management and scheduling
- Liaising with other departments to ensure customer satisfaction
This is an excellent chance to utilise your organisational skills and attention to detail, while making a significant impact on customer satisfaction.
The ideal candidate will have:
- A minimum of 2 years of administration experience, demonstrating a solid understanding of office procedures and customer service.
- Additionally, a minimum of 5 GCSE passes at grades A-C (or equivalent), including English and Maths.
- Proficiency in Microsoft Word and Excel is also required, as these tools are integral to the role.
- Excellent communication and organisational skills.
Our client can offer training and development and opportunities for career progression. To find out more about this Receptionist / Administrator opportunity please contact Eunice Loughran on 02887440033.
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Receptionist / Administrator employer: Haughey Recruitment
Contact Detail:
Haughey Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Administrator
✨Tip Number 1
Familiarise yourself with the company and its services. Understanding their operations will help you answer customer enquiries more effectively and demonstrate your genuine interest during any interviews.
✨Tip Number 2
Practice your communication skills. As a Receptionist/Administrator, you'll be the first point of contact for customers, so being able to convey information clearly and professionally is crucial.
✨Tip Number 3
Brush up on your Microsoft Word and Excel skills. Since these tools are integral to the role, being proficient will not only boost your confidence but also show that you're ready to hit the ground running.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Receptionist / Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant administration experience and customer service skills. Emphasise your proficiency in Microsoft Word and Excel, as well as any specific achievements that demonstrate your organisational abilities.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Mention your experience in handling customer enquiries and your ability to manage schedules effectively. Show enthusiasm for the opportunity to contribute to customer satisfaction.
Highlight Relevant Qualifications: In your application, clearly state your GCSE qualifications, especially in English and Maths. If you have any additional certifications or training related to administration or customer service, be sure to include those as well.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Receptionist / Administrator role.
How to prepare for a job interview at Haughey Recruitment
✨Showcase Your Communication Skills
As a Receptionist / Administrator, you'll be the first point of contact for customers. Make sure to demonstrate your excellent communication skills during the interview by speaking clearly and confidently, and by actively listening to the interviewer.
✨Highlight Your Organisational Abilities
This role requires strong organisational skills. Prepare examples from your previous experience where you successfully managed multiple tasks or projects, showcasing your ability to prioritise and stay organised under pressure.
✨Familiarise Yourself with Microsoft Tools
Since proficiency in Microsoft Word and Excel is essential, brush up on these tools before the interview. Be ready to discuss how you've used them in past roles, and consider mentioning any specific functions or features you're comfortable with.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer enquiries and complaints. Think of scenarios where you provided excellent customer service, and be prepared to explain how you resolved issues effectively while maintaining professionalism.
