Cloud Advisory & Enablement Product Owner

Established in 2013 and now based in Blackrock, the Dublin Technology Center delivers best in industry infrastructure and security services across the Zurich Insurance Group. Whether it’s with one of our core capabilities such as Cyber Security, or working with our Cloud or Crowdsourcing teams, our customers are our priority. We work hard to deliver our services excellently with our unique talent. We are committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, allows us to attract the best people, and to develop the best products, services and solutions. Qualified individuals from all walks of life are encouraged to apply. This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

The role of Cloud Advisory & Enablement (A&E) Product Owner operates in the Cloud Enablement Office (CEO) team within our Cloud Transformation & Acceleration (CA&T) function. This role has a particular emphasis on Cloud Infrastructure Solution Architecture, Customer (internal) Delivery and Stakeholder Management. CA&T is a cross-functional team responsible for developing and managing the cloud strategy, governance, and best practices that the rest of the organization can leverage to transform the business using the cloud.

The CEO team ensures the effective governance for the organization to adopt and accelerate Public Cloud use across the business. It does this through the holistic representation of key stakeholders from across the business who form a quorum, who commit to be broadly educated on key Cloud differentiators across security, reliability, availability, cost, and time to market. The CEO is recognised as the conduit for internal customers of Zurich’s multi-cloud platform to accelerate Cloud adoption and modernisation across the business and support the roadmap for Cloud migrations.

The Advisory & Enablement product sits with other CA&T products such as Azure & AWS Landing Zones, DevOps, Managed Services, FinOps, Data Integration, Risk & Compliance, Service Management and Education. The Cloud Advisory & Enablement product owner role would appeal to a person who enjoys variety, engaging stakeholders, developing opportunities within an evolving global function and recognises the importance of a structured approach to release management.

Your Role

• Own, manage & define strategy for all global Advisory & Enablement activities concerning the A&E product using an Agile methodology.
• Develop and enhance A&E product capabilities enabling advancement of services or customer solutions within the AWS and Azure public Cloud sphere.
• Provide expertise on all AWS and Azure platform constructs and services, helping internal stakeholders to gain clarity on the solutioning of applications that are migrating, new or re-architecting.
• Provide technical steering and prioritisation guidance to a team of Cloud engineers/architects on various Cloud initiatives.
• Foster the growth and development of Automation and AI opportunities where applicable.
• Lead and influence team members to forge consensus on technical discussions including architectural and design guidelines, code reviews, release process, etc.
• Continuous alignment with other CA&T Product teams where required to ensure continuous development of an iterative cloud roadmap to plan for ongoing changes to services/platforms as technologies emerge and new features are requested by users.
• Lead the definition and development of the A&E KPIs and reporting structures to demonstrate how cloud services align with the business objectives.
• Be a trusted advisor to Cloud stakeholders.
• Create and foster a culture of teamwork between the CA&T, ITS, Security and Architecture teams, establishing practical strategies to deliver outcomes aligned with the product and customer requirements.
• Establish mechanism for internal customers to provide feedback on cloud services (i.e., surveys, focus groups, forums).
• Show initiative, own issues, and take on challenges on behalf of A&E and CA&T.
• Become familiar with wider IT, CA&T Services and processes.
• Become familiar with and adhere to Zurich security, risk and architecture policies.

Your Skills and Experience

As a Cloud Advisory & Enablement Product Owner your skills and qualifications will include:

• 5+ years’ experience delivering AWS/Azure public cloud services in a large-scale enterprise environment.
• Experience in infrastructure architecture management practices and programs, with relevant associated certifications.
• Relevant degree or diploma programme of study.
• Project, program or service delivery management experience in virtual/cloud infrastructures.
• Proven ability to succeed in collaborative work environments using Agile/SCRUM/Kanban methodologies.
• Experience on AWS/Azure Security: Compliance, Cloud Security Architecture, third-party security tools/platform.
• Good on Planning & Estimation Practices: Effort and Schedule.

PREFERRED QUALIFICATIONS

• 7+ years’ experience delivering AWS or Azure public cloud services in a large-scale enterprise environment.
• Expert level knowledge of Azure or AWS services with associated certifications.
• Azure DevOps, JIRA, Service Now, or JIRA platform skills would be beneficial.
• Expertise on AWS Cloud technologies. Designing solutions using one or more AWS features.
• Knowledgeable on automated build/deployment, AI, and CI/CD.
• Coding experience within AWS/Azure platform any of - Python, Terraform, ARM, API integration, Resource Graph.

Primary work location is Trident House, Blackrock. Position is Dublin-based but occasional travel may be required to other Zurich locations. If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. Zurich is a strong brand. Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.