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- Tasks: Lead daily operations of a vibrant retirement village, ensuring quality and resident satisfaction.
- Company: Summerset is a leading developer of retirement villages in New Zealand, creating vibrant communities.
- Benefits: Enjoy perks like health insurance, staff share schemes, and a supportive national network.
- Why this job: Make a real difference in people's lives while thriving in a dynamic, purpose-driven environment.
- Qualifications: Experience in management with strong leadership skills and a passion for people is essential.
- Other info: Join a fast-growing team where your work truly matters and career development is encouraged.
The predicted salary is between 36000 - 60000 £ per year.
You can help bring our villages to life! At Summerset, from the moment we start developing a village, to when our residents call it home, it’s the passion and dedication of our people that brings our villages to life. We are one team united by being part of something bigger – to bring the best of life to our residents.
We’re on the lookout for an experienced, people-first Manager to lead our vibrant Havelock North retirement village. This is a pivotal leadership role where your ability to inspire and empower others will shine. You’ll oversee all day-to-day operations, nurturing staff, driving financial performance and above all ensuring a first-class resident experience. Supported by a dedicated Care Centre Manager your focus will be on operations and cultivating an environment where both residents and employees thrive. If you’ve led high-performing teams, love building relationships, and want to use your skills to make a real difference in people’s lives, this is your chance to join a purpose-driven, fast-growing industry.
Key responsibilities include:
- Overseeing daily village operations with a focus on quality, safety, and resident satisfaction
- Managing financial performance and identifying opportunities for growth
- Leading, coaching, and developing your team across multiple functions
- Creating a strong sense of community and culture for residents and staff
- Supporting the delivery of strategic goals and compliance standards
- Representing the Summerset brand in the local community
Qualifications:
You’re a strong communicator, a natural leader, and a steady hand in fast-paced environments. You take ownership, thrive on variety, and care deeply about people—whether it’s your team, your customers, or the wider community. We’d love to hear from you if you have:
- Experience in operational or branch management, with full P&L responsibility
- A proven track record of leading and developing high-performing teams
- Excellent interpersonal skills—you connect easily and lead with empathy
- Confidence in managing complexity, from staffing to budgets and planning
- A calm, solutions-focused approach when handling resident and their families concerns
- Energy, resilience, and the drive to make things better, every day
A background in healthcare, aged care, hospitality or service-based industries would be ideal—but most importantly, you’re ready to lead with heart and purpose.
Additional Information:
At Summerset, we offer more than just a job— When you’re part of the Summerset team, you belong to a place where your work has real impact, who you are is fully embraced and where your career flourishes. Benefits including:
- 10% Short Term Incentive – recognises your achievement
- Staff share scheme – share in our success
- Southern Cross essentials health insurance – we care about your wellbeing
- National support network – access to training, peer support, and senior guidance
Ready to lead with purpose and heart? Join a team where you’ll be empowered to make a difference, every day. Applications close on Sunday 1st June. Apply online for this role or contact Sarah Watson for more information.
Summerset is one of New Zealand’s largest retirement village developers, owners, and operators building vibrant communities for our residents to live in. We are a fast-moving and fast-growing nationwide business, and we need your passion and energy to help us keep up the momentum! We are proud of our dynamic work environment and an equally diverse workforce, and we aim to give you the best of life, so you can bring the best of life to our residents. We have a raft of employee benefits, such as; day-to-day health insurance, your birthday day off, annual company share allocation, sick leave from day 1, long service leave, referral fees for successful introductions and much more. Our fast growth means we can offer a vast range of job opportunities from clinical and village-based support roles to head office and construction roles across multiple sites in cities and towns throughout New Zealand. There’s no better place to develop your career.
Village Manager employer: Tangram
Contact Detail:
Tangram Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Village Manager
✨Tip Number 1
Familiarise yourself with Summerset's values and mission. Understanding what drives the company will help you align your leadership style with their vision, making it easier to demonstrate how you can contribute to their goals during interviews.
✨Tip Number 2
Network within the retirement village and aged care sectors. Attend industry events or connect with professionals on platforms like LinkedIn. Building relationships can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've led high-performing teams in the past. Highlight your ability to inspire and empower others, as this is crucial for the Village Manager role at Summerset.
✨Tip Number 4
Research the Havelock North community and its residents. Understanding their needs and preferences will allow you to speak knowledgeably about how you can enhance their experience and foster a strong sense of community.
We think you need these skills to ace Village Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and qualifications required for the Village Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for leading teams and improving resident experiences. Use specific examples from your past roles to demonstrate your leadership skills and ability to manage operations effectively.
Highlight Relevant Experience: In your CV, emphasise your experience in operational management, particularly in environments similar to retirement villages or service-based industries. Include details about your P&L responsibility and any achievements in team development.
Showcase Your People Skills: Since this role requires excellent interpersonal skills, make sure to include examples of how you've successfully built relationships with both staff and residents. Highlight your empathetic approach and problem-solving abilities in your application.
How to prepare for a job interview at Tangram
✨Show Your Passion for Community
Make sure to express your genuine enthusiasm for creating a vibrant community. Share examples of how you've previously fostered relationships and built a sense of belonging among residents or team members.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and provide specific instances where you've successfully led high-performing teams. Highlight your ability to inspire and empower others, as this is crucial for the Village Manager role.
✨Understand Financial Performance
Be ready to talk about your experience with P&L responsibility and how you've driven financial performance in past roles. Discuss any strategies you've implemented to identify growth opportunities and improve financial outcomes.
✨Emphasise Empathy and Communication
Since this role involves interacting with both residents and staff, showcase your excellent interpersonal skills. Prepare to share examples of how you've handled complex situations with empathy and a solutions-focused approach.
