Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Serve breakfast to guests with a friendly and efficient approach.
- Company: Join Highgate, a leading hospitality management company with a global presence.
- Benefits: Enjoy flexible hours, a dynamic work environment, and opportunities for growth.
- Why this job: Perfect for those who love interacting with people and providing excellent service.
- Qualifications: High school diploma preferred; must be able to work varied schedules.
- Other info: Gain experience in the hospitality industry while working in a vibrant hotel setting.
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues.
The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.
Responsibilities:- Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
- Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working.
- Greet and seat guests at appropriate tables in a timely manner.
- Ensure quality control of menus with regard to cleanliness and appearance.
- Clear, clean, and reset tables/hotel spaces per client request or management instruction.
- Ensure all service areas are stocked, organized, clean, and neat, and all side work is complete each shift.
- Accommodate any special requests made by a guest and offer appropriate alternatives when necessary.
- Communicate with all departments regarding in-house VIPs.
- Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine, restocking dishes, glassware, utensils, pots and pans, or other necessary equipment, sweeping and mopping floors, washing work tables, walls, refrigerators, and meat blocks, moving trash and garbage to designated areas.
- Have a complete knowledge of standards of service for receiving a room service order.
- Have a thorough knowledge of menus and current specials in all applicable departments.
- Carry out cashiering functions in closing checks and end of shift paperwork.
- Perform opening and closing procedures and side work duties according to station rotation assignment.
- Answer questions about the hotel, the hotel-brand standards, guest expectations, the unique characteristics of the hotel, local area attractions, and things to do.
- Perform any other duties or attend meetings as requested by management.
- Produce high-quality drinks including but not limited to specialty coffee and tea drinks, specialty cocktails, and beverage requests as required by hotel.
- Ability to perform job function with attention to detail, speed, and accuracy.
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends, and holidays.
- Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property.
- Must be able to obtain and provide Food Handlers card as required by city/county/state.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Ability to handle stressful situations in a calm, professional manner.
- Understanding of hotel products and guest services.
- Ability to communicate professionally when answering phones and speaking with guests and team members.
- Demonstrates a positive attitude and a desire to be of service to others.
- Possess a basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
- Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, and dividing.
- Ability to read, comprehend, and write simple instructions and/or short correspondence and memos.
- Ability to effectively deal with customers and staff while executing high levels of patience, tact, and diplomacy.
- Willingness to learn new tasks and information, provide back-up and support to other team members, and respond to guests and co-workers in a positive and optimistic manner.
Breakfast Attendant - On Call employer: Highgate
Contact Detail:
Highgate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Breakfast Attendant - On Call
✨Tip Number 1
Familiarise yourself with the hotel and its breakfast offerings. Knowing the menu and any special dietary options can help you engage confidently with guests and answer their questions effectively.
✨Tip Number 2
Practice your customer service skills. Since the role involves direct interaction with guests, being friendly and attentive will set you apart. Consider role-playing scenarios with friends to enhance your communication skills.
✨Tip Number 3
Be prepared to demonstrate your ability to handle busy situations. Think of examples from past experiences where you managed stress or multitasked effectively, as this will show your capability to thrive in a fast-paced environment.
✨Tip Number 4
Show enthusiasm for the hospitality industry. Research Highgate Hotels and express your interest in their values and mission during any interactions. This can help you connect with the hiring team and demonstrate your commitment.
We think you need these skills to ace Breakfast Attendant - On Call
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in hospitality or customer service. Emphasise any previous roles where you provided exceptional service, as this is key for a Breakfast Attendant.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific qualities that make you a great fit for Highgate Hotels, such as your attention to detail and ability to handle stressful situations.
Highlight Relevant Skills: In your application, focus on skills that are particularly relevant to the Breakfast Attendant position, such as food and beverage knowledge, communication skills, and the ability to work in a team. Use examples from past experiences to illustrate these skills.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial in the hospitality industry.
How to prepare for a job interview at Highgate
✨Show Your Customer Service Skills
As a Breakfast Attendant, you'll be interacting with guests regularly. Highlight your previous experience in customer service and share specific examples of how you've gone above and beyond to ensure guest satisfaction.
✨Dress the Part
First impressions matter! Make sure to dress professionally for the interview. Even though the role involves wearing a uniform, showing that you can present yourself well is crucial.
✨Know the Menu
Familiarise yourself with common breakfast items and beverages. Being able to discuss food and beverage preparation or service standards will demonstrate your enthusiasm and readiness for the role.
✨Demonstrate Flexibility
The job requires a varied schedule, so be prepared to discuss your availability. Show that you're willing to work evenings, weekends, and holidays, as this flexibility is key for the position.
