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- Tasks: Serve customers with passion, manage store operations, and participate in community events.
- Company: Join Tesco, a leading retailer committed to serving customers and communities sustainably.
- Benefits: Enjoy flexible hours, 10% discounts, wellbeing services, and a supportive work environment.
- Why this job: Be part of a diverse team, learn new skills, and make a positive impact every day.
- Qualifications: A friendly attitude, teamwork skills, and a passion for customer service are essential.
- Other info: Opportunities for career progression and a welcoming atmosphere for all backgrounds.
The predicted salary is between 25000 - 30000 £ per year.
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Sector: Retail and Wholesale
Contract Type: Permanent
Hours: Full Time
Availability Window:
- Sunday: 08:00 - 17:00
- Saturday: 10:00 - 22:00
Our Tesco Colleague rate of pay starts from £12.02 an hour; this increases to £13.15 for stores within the M25. Additional payments may also apply depending on location and skills.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
You Will Be Responsible For:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within your store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You Will Need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What's in it for You?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us:
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.
Tesco Colleague - Norwich Harford Bridge Superstore employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Norwich Harford Bridge Superstore
✨Tip Number 1
Familiarise yourself with Tesco's values and mission. Understanding their commitment to customer service and community involvement will help you align your responses during any interviews or discussions.
✨Tip Number 2
Showcase your customer service skills in any interactions you have with Tesco staff or during the application process. Demonstrating a friendly and approachable attitude can make a lasting impression.
✨Tip Number 3
Be prepared to discuss your availability and flexibility. Since the role requires working varied hours, showing that you can adapt to different shifts will make you a more attractive candidate.
✨Tip Number 4
Engage with Tesco's social media channels or local community events. This not only shows your enthusiasm for the brand but also helps you network and learn more about the company culture.
We think you need these skills to ace Tesco Colleague - Norwich Harford Bridge Superstore
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Tesco Colleague position. Tailor your application to highlight how your skills and experiences align with what Tesco is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail. Use bullet points for clarity and focus on achievements that demonstrate your ability to deliver great service.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for working at Tesco. Mention specific examples of how you've successfully engaged with customers in the past and how you embody the values of the company.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
During the interview, make sure to express your enthusiasm for delivering great customer service. Share examples of how you've gone above and beyond to help customers in previous roles or experiences.
✨Demonstrate Team Spirit
Tesco values teamwork, so be prepared to discuss how you work well with others. Highlight any experiences where you've collaborated with colleagues to achieve a common goal or overcome challenges together.
✨Know the Products and Services
Familiarise yourself with the products and services offered at Tesco. Being knowledgeable will not only impress your interviewers but also show that you're genuinely interested in the role and ready to serve customers effectively.
✨Be Yourself and Embrace Diversity
Tesco prides itself on being inclusive and welcoming. Be authentic during your interview and share how your unique background and experiences can contribute to the diverse team at Tesco.
