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- Tasks: Join our team to serve customers, manage stock, and create a welcoming atmosphere.
- Company: Tesco is a leading retailer committed to serving customers and communities sustainably.
- Benefits: Enjoy flexible hours, 10% discounts, wellbeing services, and a supportive work environment.
- Why this job: Be part of a diverse team, learn new skills, and make a positive impact in your community.
- Qualifications: Must be over 18 with a passion for customer service and teamwork.
- Other info: Flexible working options available; minimum guaranteed hours of 16 per week.
Sector: Retail and Wholesale
Contract Type: Permanent
Hours: Full Time
About the role
Availability Window:
- Sun 21:00:00 - 06:00:00
- Mon 21:00:00 - 06:00:00
- Tue 21:00:00 - 06:00:00
Our Tesco Colleague rate of pay starts from £12.02 an hour; this increases to £13.15 for stores inside the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.30 per hour worked. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What's in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.
Tesco Colleague Nights - Aldershot Superstore employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague Nights - Aldershot Superstore
✨Tip Number 1
Familiarise yourself with Tesco's values and mission. Understanding their commitment to customer service and community involvement will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight your availability for night shifts in your conversations. Since this role specifically requires working during the night, showing your flexibility and willingness to work these hours can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous customer service experiences. Being able to share specific examples of how you've provided excellent service or resolved issues will demonstrate your suitability for the role.
✨Tip Number 4
Engage with current Tesco employees on platforms like LinkedIn. This can give you insights into the company culture and expectations, plus it might help you make valuable connections that could support your application.
We think you need these skills to ace Tesco Colleague Nights - Aldershot Superstore
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with what Tesco is looking for in a colleague.
Craft a Strong CV: Make sure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail. Use bullet points for clarity and focus on achievements that demonstrate your ability to deliver great service.
Write a Personalised Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for working at Tesco. Mention specific aspects of the role that excite you and how you can contribute to the team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about making their shopping experience enjoyable.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss how you work well with others. Highlight any experiences where you've collaborated with colleagues to achieve a common goal or overcome challenges together.
✨Be Ready to Discuss Flexibility
Given the variety of shifts and hours available, show that you're adaptable and willing to take on different roles within the store. Mention any previous experiences where you've had to adjust to changing circumstances or responsibilities.
✨Understand Tesco's Values
Familiarise yourself with Tesco's core values and mission. During the interview, relate your personal values to those of the company, demonstrating that you align with their vision of serving customers and communities better every day.
