Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers have a great shopping experience and maintain store standards.
- Company: Join Tesco, a leading retailer committed to serving customers and communities sustainably.
- Benefits: Enjoy flexible hours, 10% discounts, wellbeing services, and a supportive work environment.
- Why this job: Be part of a diverse team, learn new skills, and grow your career in a fun atmosphere.
- Qualifications: Passion for customer service, adaptability, and a love for technology are essential.
- Other info: Flexible working options available; we celebrate diversity and inclusion.
About the role
Availability Window
- Days From time To time
- Sun 13:00:00 17:30:00
- Thu 10:00:00 19:00:00
- Fri 10:00:00 19:00:00
Our Phone Shop colleague rate of pay starts from £12.44 an hour. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us in Tesco Mobile a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you're available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
You will be responsible for:
- Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order and available for customers, listening for and acting on customer feedback.
- Creating an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
- Following the service culture in your department role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do what's right for customers.
- Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines demonstrating due diligence on your department.
- Supporting your manager to control costs on your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The drive and motivation to work in a sales and service environment.
- Be able to adapt to working in a fast-paced ever-changing environment.
- A passion for the latest technology.
- The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success.
- To be at work on time, well presented and ready to be a brand ambassador.
What's in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.
We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
Tesco Colleague - Phone Shops - Castlereagh Rd Superstore employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Phone Shops - Castlereagh Rd Superstore
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. Understanding their commitment to serving customers and communities will help you align your responses during any interviews or discussions.
✨Tip Number 2
Showcase your passion for technology and customer service. Be prepared to discuss how you can contribute to creating a great shopping experience, as this is a key aspect of the role.
✨Tip Number 3
Be ready to demonstrate your flexibility and adaptability. Since the role requires working in a fast-paced environment, think of examples from your past experiences where you've successfully managed change or handled challenges.
✨Tip Number 4
Network with current or former Tesco employees if possible. They can provide insights into the company culture and what it takes to succeed in the role, which can be invaluable during your application process.
We think you need these skills to ace Tesco Colleague - Phone Shops - Castlereagh Rd Superstore
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with what Tesco is looking for in a Phone Shop colleague.
Highlight Customer Service Skills: Since this role focuses on delivering great service, make sure to emphasise any previous experience you have in customer service. Use specific examples that demonstrate your ability to engage with customers and provide a positive shopping experience.
Show Your Flexibility: Tesco values flexibility in working hours. In your application, mention your availability and willingness to adapt to different shifts. This shows that you are committed to meeting the needs of the store and its customers.
Express Your Passion for Technology: As the role involves working in a phone shop, express your enthusiasm for technology. Mention any relevant experience or interest in the latest gadgets, which can help you connect with customers and enhance their shopping experience.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about creating a positive shopping experience.
✨Demonstrate Flexibility and Adaptability
Since the job requires working in a fast-paced environment, be prepared to discuss how you handle change and adapt to new situations. Highlight any experiences where you've successfully navigated challenges or adjusted to unexpected circumstances.
✨Emphasise Team Spirit
Tesco values teamwork, so be ready to talk about your ability to build relationships with colleagues. Share stories that showcase your collaborative spirit and how you contribute to a positive team atmosphere.
✨Dress the Part
First impressions matter! Make sure to dress smartly and presentably for your interview. This not only shows respect for the interviewers but also reflects your understanding of the brand's standards and your readiness to be a brand ambassador.
