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- Tasks: Assist in planning and executing fun recreational activities for guests.
- Company: Join the world's largest family of luxury hotels, InterContinental.
- Benefits: Enjoy competitive salary, benefits, and a supportive team environment.
- Why this job: Be part of a vibrant culture that values guest satisfaction and teamwork.
- Qualifications: Previous experience in recreation management is preferred; strong leadership skills are essential.
- Other info: Don't meet every requirement? Apply anyway – we want to hear from you!
The predicted salary is between 28800 - 43200 £ per year.
As the Assistant Recreation Manager, you will play a crucial role in delivering outstanding recreational experiences for our guests. You will support the Recreation Manager in overseeing all recreational activities, ensuring high standards of service and guest satisfaction, and managing a team of recreation staff. Your passion for hospitality and dedication to excellence will be key to enhancing the guest experience at our luxury resort.
You will also be responsible to:
- Assist in the development, planning, and execution of recreational programs and activities that align with our luxury brand standards.
- Oversee daily operations of the recreation department, including scheduling, staff supervision, and resource management.
- Collaborate with the Recreation Manager to create and implement engaging and innovative programs for guests of all ages.
- Ensure the highest standards of guest service, addressing any concerns or feedback promptly and professionally.
- Manage and train recreation staff, providing guidance and support to ensure exceptional performance and guest interaction.
- Monitor and maintain recreational facilities, ensuring they are clean, safe, and well-equipped.
- Work closely with other departments to coordinate special events, promotions, and guest activities.
- Stay informed about industry trends and best practices to continually enhance our recreational offerings.
What We Need From You
Ideally, you'll have some or all of the following competencies and experience we're looking for:
- Previous experience in a recreational management or supervisory role within a luxury hotel or resort environment is preferred.
- Strong leadership skills with the ability to inspire and motivate a team.
- Excellent interpersonal and communication skills, with a focus on delivering exceptional guest service.
- A proactive approach to problem-solving and decision-making.
- Knowledge of health and safety regulations related to recreational activities.
What We Offer
We'll reward all your hard work with competitive salary and benefits. Join us and you'll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.
So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Assistant Recreation Manager employer: InterContinental Hotels Group
Contact Detail:
InterContinental Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Recreation Manager
✨Tip Number 1
Familiarise yourself with the InterContinental brand and its values. Understanding their commitment to luxury and guest satisfaction will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of the hotel or similar luxury resorts. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Stay updated on the latest trends in recreational management and hospitality. Being able to discuss innovative ideas or recent developments in the industry can set you apart as a knowledgeable candidate.
✨Tip Number 4
Prepare examples from your past experiences that demonstrate your leadership skills and ability to enhance guest experiences. Specific anecdotes can showcase your suitability for the role and make a lasting impression.
We think you need these skills to ace Assistant Recreation Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in recreational management or supervisory roles, especially within luxury hotels or resorts. Use specific examples to demonstrate your leadership skills and guest service focus.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention how your previous experiences align with the responsibilities of the Assistant Recreation Manager and how you can enhance guest experiences.
Highlight Relevant Skills: In your application, emphasise your interpersonal and communication skills, as well as your proactive approach to problem-solving. These are key competencies that the hotel is looking for in a candidate.
Show Enthusiasm for the Brand: Demonstrate your knowledge of the InterContinental brand and its values in your application. Express your excitement about the opportunity to contribute to their mission of delivering outstanding recreational experiences.
How to prepare for a job interview at InterContinental Hotels Group
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in your previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and provide examples of how you've successfully managed and motivated a team. Highlight any experiences where you’ve resolved conflicts or improved team performance.
✨Know the Brand and Its Standards
Research the InterContinental brand and its luxury standards. Be ready to discuss how you can align recreational programs with these standards and enhance guest satisfaction through innovative ideas.
✨Prepare for Scenario-Based Questions
Anticipate questions that may involve problem-solving or decision-making scenarios related to guest service. Think about how you would handle various situations, such as addressing guest complaints or managing staff schedules.
