At a Glance
- Tasks: Create amazing customer experiences and achieve sales targets in a vibrant retail environment.
- Company: Join Sweaty Betty, a global leader in activewear, dedicated to empowering and inspiring consumers.
- Benefits: Enjoy 60% off merchandise, generous clothing allowance, quarterly bonuses, and access to fitness classes.
- Why this job: Be part of a passionate team that values diversity, inclusion, and personal growth.
- Qualifications: Flexible schedule, excellent communication skills, and a passion for our brands are essential.
- Other info: Opportunities for training, development, and a supportive work culture await you!
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether thatβs helping them pick a new pair of shoes, or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.
Key Responsibilities
- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieving sales targets and performance metrics.
- Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
- Store Standards - maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
- Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills and Abilities Required
- Flexible schedule and availability to work weekends and holidays.
- Retail sales experience is preferred, but not required.
- Passion for our brands and brand lifestyles.
- Excellent communication skills.
- A positive and professional attitude.
- Enthusiasm to learn and to share your product knowledge.
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere.
Working Conditions
- Retail environment.
The Extras
- Generous clothing allowance.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Dedicated budget to attend fitness classes (per store).
- Access to Sample sales.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation).
- Enhanced Family Leave policy.
- Cycle to work & Buzz bike scheme.
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.
Store Assistant - 8 Hours - Sweaty Betty - Chichester employer: WOLVERINE WORLDWIDE INC
Contact Detail:
WOLVERINE WORLDWIDE INC Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Store Assistant - 8 Hours - Sweaty Betty - Chichester
β¨Tip Number 1
Familiarise yourself with Sweaty Betty's brand values and product range. Understanding their mission to empower and inspire customers will help you connect better during interviews and demonstrate your passion for the brand.
β¨Tip Number 2
Prepare to discuss your previous customer service experiences, even if they are not in retail. Highlight how you've created positive experiences for customers in any setting, as this aligns with the core responsibilities of the Store Assistant role.
β¨Tip Number 3
Show enthusiasm for fitness and lifestyle brands during your interactions. Being genuinely interested in the products and lifestyle that Sweaty Betty promotes can set you apart from other candidates.
β¨Tip Number 4
Be ready to discuss how you would maintain store standards and visual merchandising. Think of examples from past experiences where you contributed to a tidy and appealing environment, as this is crucial for the role.
We think you need these skills to ace Store Assistant - 8 Hours - Sweaty Betty - Chichester
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Store Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Show Your Passion: Express your enthusiasm for Sweaty Betty and its brand values in your application. Mention any personal experiences with their products or how you embody the lifestyle they promote.
Highlight Relevant Experience: If you have retail experience, make sure to detail it in your CV. Even if you don't, focus on transferable skills such as customer service, teamwork, and communication that would be beneficial in a retail environment.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your CV but also conveys your personality and why you want to work at Sweaty Betty. Use specific examples to demonstrate your customer service skills and ability to thrive in a fast-paced environment.
How to prepare for a job interview at WOLVERINE WORLDWIDE INC
β¨Show Your Passion for the Brand
Make sure to express your enthusiasm for Sweaty Betty and its products during the interview. Share any personal experiences you have with the brand, as this will demonstrate your genuine interest and alignment with their mission.
β¨Prepare for Customer Service Scenarios
Since the role focuses heavily on customer interaction, be ready to discuss how you would handle various customer service situations. Think of examples from past experiences where you provided excellent service or resolved a customer issue.
β¨Highlight Your Flexibility
The job requires a flexible schedule, so be prepared to discuss your availability, especially for weekends and holidays. Showing that you can adapt to the store's needs will make you a more attractive candidate.
β¨Demonstrate Team Spirit
Wolverine Worldwide values teamwork, so be sure to highlight your ability to work well with others. Share examples of how you've collaborated in previous roles to achieve common goals or improve store performance.