Peer Support Mentor, Royal Borough of Kensington and Chelsea, London
Peer Support Mentor, Royal Borough of Kensington and Chelsea, London

Peer Support Mentor, Royal Borough of Kensington and Chelsea, London

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals using your lived experience to foster recovery and rehabilitation.
  • Company: Join SIG, a not-for-profit dedicated to empowering marginalised communities across London.
  • Benefits: Enjoy 25 days annual leave, training opportunities, and mental health support.
  • Why this job: Make a real impact in people's lives while working in a supportive, inclusive environment.
  • Qualifications: Personal lived experience with complex needs and a willingness to adapt to IT tools.
  • Other info: Flexible shifts, no hybrid work, and a chance to grow within a passionate team.

The predicted salary is between 24000 - 36000 £ per year.

As a Peer Support Mentor with Lived Experience, you will play a crucial role in delivering trauma-informed care and support to participants within our service. Using your own lived experience, you will build trusting relationships and provide personalised support to help individuals achieve recovery, reablement, and rehabilitation within a Psychologically Informed Environment (PIE).

SIG Penrose complex needs hub, commissioned by the Royal Borough of Kensington and Chelsea, provides safe, accommodation-based housing and support for socially excluded individuals. The service uses a Supportive Relational Model, focusing on strengths-based, trauma-informed, and psychologically informed approaches, with co-production at its heart.

Shift Pattern: 25 Hours per week, Three shifts per week (10 hours and 7.5 hours x2), scheduled on a rota between 9:00AM and 9:00PM, Monday to Sunday, including evenings and weekends. No hybrid working.

What are we looking for?

  • Personal Lived Experience, including personal experience with substance misuse, offending behaviour, homelessness, and other lived experiences that could support those with multiple complex needs.
  • Experience of working with people from complex backgrounds and/or a good understanding of the sector.
  • Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
  • Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents.

What we offer:

  • 25 days (Full time equivalent) annual leave, increasing with the length of service.
  • Training and Development, including access to courses, upskilling, and progression plans.
  • Employee Assistance Programme, including counselling.
  • Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
  • Eligibility to register with Blue Light Discount Card.
  • Life Assurance Scheme.
  • Annual Staff Awards.

ABOUT US: Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Peer Support Mentor, Royal Borough of Kensington and Chelsea, London employer: Social Interest Group

At Social Interest Group, we pride ourselves on being an exceptional employer dedicated to empowering our staff and the communities we serve. Our Peer Support Mentors benefit from a supportive work culture that prioritises mental health and wellbeing, offering extensive training and development opportunities, generous annual leave, and a commitment to inclusivity. Located in the vibrant Royal Borough of Kensington and Chelsea, our team enjoys a fulfilling role in making a tangible difference in the lives of individuals facing complex challenges, all while being part of a mission-driven organisation that values ambition and transparency.
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Contact Detail:

Social Interest Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Peer Support Mentor, Royal Borough of Kensington and Chelsea, London

✨Tip Number 1

Make sure to highlight your personal lived experience in your conversations. This role is all about connecting with others through shared experiences, so be ready to discuss how your journey can help you relate to and support the participants.

✨Tip Number 2

Familiarise yourself with trauma-informed care principles. Understanding these concepts will not only help you in the role but also show us that you're committed to providing the best support possible.

✨Tip Number 3

Network with professionals in the sector. Attend local events or workshops related to mental health and support services. Building connections can provide insights into the role and may even lead to recommendations.

✨Tip Number 4

Be prepared to discuss your flexibility in working patterns. Since the role requires shifts across various times, showing your willingness to adapt will demonstrate your commitment to meeting the needs of the service and its residents.

We think you need these skills to ace Peer Support Mentor, Royal Borough of Kensington and Chelsea, London

Personal Lived Experience with complex needs
Understanding of trauma-informed care
Ability to build trusting relationships
Experience working with socially excluded individuals
Knowledge of strengths-based approaches
Flexibility in working patterns
Intermediate IT skills, including Microsoft Office
Strong communication skills
Empathy and active listening
Problem-solving abilities
Teamwork and collaboration
Adaptability to changing situations
Commitment to personal and professional development

Some tips for your application 🫡

Highlight Your Lived Experience: Make sure to emphasise your personal lived experience, especially if it relates to substance misuse, homelessness, or other complex needs. This is crucial for the role and will demonstrate your understanding of the challenges faced by participants.

Showcase Relevant Skills: Detail any previous experience working with individuals from complex backgrounds. Highlight your ability to build trusting relationships and provide trauma-informed care, as these are key aspects of the Peer Support Mentor role.

Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the values and mission of the Social Interest Group. Use specific examples that align with their focus on empowerment, inclusivity, and recovery to show you are a good fit for their team.

Be Clear About Your Availability: Since the role requires flexibility in working patterns, clearly state your availability in your application. Mention your willingness to work evenings and weekends, as this aligns with the shift patterns outlined in the job description.

How to prepare for a job interview at Social Interest Group

✨Share Your Lived Experience

Be prepared to discuss your personal lived experiences that relate to the role. This is crucial as it demonstrates your understanding of the challenges faced by individuals with complex needs and how you can provide empathetic support.

✨Understand Trauma-Informed Care

Familiarise yourself with the principles of trauma-informed care. Be ready to explain how these principles can be applied in practice, especially in building trusting relationships with participants.

✨Highlight Flexibility and Adaptability

Since the role requires flexibility in working patterns, be sure to express your willingness to adapt to the needs of the service. Share examples from your past experiences where you successfully adjusted to changing circumstances.

✨Demonstrate IT Proficiency

As the role involves using IT at an intermediate level, mention any relevant software skills you possess. If you have experience with Microsoft programs or similar tools, be sure to highlight this during the interview.

Peer Support Mentor, Royal Borough of Kensington and Chelsea, London
Social Interest Group
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  • Peer Support Mentor, Royal Borough of Kensington and Chelsea, London

    Full-Time
    24000 - 36000 £ / year (est.)
  • S

    Social Interest Group

    50-100
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