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- Tasks: Manage tenancies, ensuring exceptional service for landlords and tenants.
- Company: Join a leading property agency in Surrey and West Sussex, known for personalised services.
- Benefits: Enjoy autonomy, a close-knit team environment, and opportunities for professional growth.
- Why this job: Perfect for those who thrive in independent settings and value customer service excellence.
- Qualifications: Experience in property management, strong communication skills, and ideally an ARLA qualification.
- Other info: Work onsite in Guildford and be part of a dynamic, supportive team.
The predicted salary is between 28800 - 43200 £ per year.
An established property agency specialising in marketing homes across Surrey and West Sussex is looking to recruit a Property Manager for their Guildford office. Serving Surrey, West Sussex, and Hampshire, this company prides itself on delivering bespoke, personal, and confidential services. The ideal candidate will be an experienced property manager who thrives in an independent agency setting and values a high level of autonomy.
Role Objective
To ensure the smooth management of tenancies, both landlords and tenants receive exceptional customer service.
Key Responsibilities
- Communication: Keep all relevant parties informed about ongoing actions and updates.
- Record all communication using the company’s dedicated software system.
- Manage expectations of both Landlords and Tenants effectively.
- Oversee pre-tenancy arrangements including cleaning, safety certificates, gardening, and utility preparations.
- Organize annual safety certificates and book planned maintenance.
- Conduct property inspections and provide detailed reports to clients.
- Monitor contractor insurances and evaluate performance regularly.
- Respond promptly to maintenance issues and notify utility providers of occupancy changes.
- Arrange inventory check-ins and check-outs.
- Process contractor invoices while ensuring cost-effectiveness.
- Handle deposit negotiations with professionalism.
- Stay compliant with current and upcoming legislation.
- Raise work orders for maintenance and coordinate insurance claims.
- Collaborate effectively within a small, close-knit team.
- Assist the team, tenants, and landlords with tenancy renewals.
Skills and Experience Required
- Strong empathy and the ability to understand and address others’ perspectives.
- Excellent interpersonal skills and teamwork abilities, particularly in a small team environment.
- Proficient I.T. skills, including Microsoft Office and property management software.
- Outstanding written and verbal communication skills.
- Initiative and proactive problem-solving skills.
- Preferably holds an ARLA qualification or equivalent technical award in Lettings & Management.
- Ability to multitask and manage priorities efficiently.
- Confidence in building trust and fostering positive relationships.
- Exceptional organizational abilities and keen attention to detail.
If you are a dedicated property manager who values autonomy and strives for excellence in customer service, this role offers the perfect opportunity to grow within an independent, dynamic agency.
Property Manager employer: Alphadog Recruit
Contact Detail:
Alphadog Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager
✨Tip Number 1
Familiarise yourself with the local property market in Surrey and West Sussex. Understanding the nuances of the area will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the property management field. Attend local property events or join online forums to connect with others in the industry, which can lead to valuable insights and potential referrals.
✨Tip Number 3
Showcase your interpersonal skills during any interactions with the company. Whether it's through a phone call or an informal chat, demonstrating your ability to communicate effectively will set you apart from other candidates.
✨Tip Number 4
Research the company's values and mission. Tailor your conversations to reflect how your personal work ethic aligns with their focus on bespoke and confidential services, which will resonate well with the hiring team.
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management. Emphasise your skills in communication, organisation, and customer service, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and your understanding of the company's values. Mention specific experiences that demonstrate your ability to manage tenancies effectively.
Highlight Relevant Qualifications: If you hold an ARLA qualification or any equivalent technical award, be sure to mention it prominently in your application. This can set you apart from other candidates.
Showcase Your Soft Skills: In your application, provide examples of how you've used your interpersonal skills and empathy in previous roles. This is particularly important for managing relationships with landlords and tenants.
How to prepare for a job interview at Alphadog Recruit
✨Showcase Your Communication Skills
As a Property Manager, communication is key. Be prepared to discuss how you've effectively communicated with landlords and tenants in the past. Use specific examples to demonstrate your ability to keep all parties informed and manage expectations.
✨Highlight Your Organisational Abilities
This role requires exceptional organisational skills. Share instances where you've successfully managed multiple tasks or priorities, such as overseeing pre-tenancy arrangements or conducting property inspections, while maintaining attention to detail.
✨Demonstrate Empathy and Teamwork
The company values empathy and teamwork, especially in a small team environment. Prepare to discuss how you've built trust and fostered positive relationships with colleagues, landlords, and tenants, showcasing your interpersonal skills.
✨Be Ready to Discuss Compliance Knowledge
Staying compliant with legislation is crucial in property management. Brush up on current laws and be ready to discuss how you ensure compliance in your previous roles, including handling safety certificates and managing contractor insurances.
