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- Tasks: Lead the strategic direction of BrisDoc's GP Practice Services and ensure excellence in patient care.
- Company: BrisDoc is a leading healthcare provider in Bristol, focused on innovative, patient-centred care.
- Benefits: Join a supportive team with opportunities for professional growth and impactful community work.
- Why this job: Make a lasting impact in healthcare while working with passionate leaders and diverse communities.
- Qualifications: Experience in healthcare management and a visionary approach to service delivery are essential.
- Other info: Initial shortlisting calls from 4-7th March; interviews in late March.
The predicted salary is between 43200 - 72000 £ per year.
At BrisDoc, we deliver innovative, high-quality healthcare that transforms lives. As a leading provider of primary and urgent care across Bristol, North Somerset, and South Gloucestershire, we are passionate about patient-centred care and community health improvement.
We are seeking an experienced and visionary Head of Practice Services to join our leadership team. This pivotal role will drive the strategic direction of BrisDoc GP Practice Services division, ensuring excellence in patient care while meeting contractual, regulatory, and financial objectives. The post holder will be integral to advancing BrisDoc's mission to deliver exceptional healthcare.
As a key member of the leadership team, you will work closely with the CEO, Directors, and General Practice Leadership Teams to develop innovative service models, foster operational excellence, and manage a talented team of Practice Managers. This role offers a unique opportunity to make a lasting impact in an organisation deeply committed to its people and the communities it serves.
Main duties of the job
- In collaboration with the Deputy Medical Director and General Practice Leadership Teams, develop and execute a comprehensive Practice Services strategy aligned with BrisDoc's vision and NHS priorities.
- Provide direct line management for Practice Managers, supporting their professional growth and operational success.
- Monitor and manage performance against objectives, including QoF (Quality Outcomes Framework), CQC (Care Quality Commission) standards and Contract KPIs (Key Performance Indicators) including NHS Contracts.
- Work with the Commercial and Finance Director and Deputy Medical Director to manage existing contracts and contractual relationships, manage budgets, control costs and maximise income streams.
- Lead strategic change and digital transformation initiatives, using data-driven methods to drive adoption and measure success.
- Ensure patient voices are central to service development through effective engagement mechanisms like PPGs (Patient Participation Groups) and Neighbourhood and Locality Partnership working.
BrisDoc is proud to manage three exceptional healthcare services: Broadmead Medical Centre, Charlotte Keel Medical Practice, and the Homeless Health Service. Together, these practices provide high-quality, accessible healthcare, balancing prevention and urgent care to meet the needs of diverse and often underserved populations.
Our Ambition
BrisDoc is committed to building sustainable, long-term healthcare services for atypical populations facing significant challenges, including health inequalities, language barriers, and cultural differences. By actively participating in the Bristol Inner City Primary Care Network (PCN) and working across broader health and social care systems, we are shaping neighbourhood-based, integrated care that addresses public health challenges and delivers lasting social value.
Interested candidates can send their resumes to the contact person as above in the job posts.
Head of Practice Services – BrisDoc Healthcare Services employer: AVON LMC LTD
Contact Detail:
AVON LMC LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Practice Services – BrisDoc Healthcare Services
✨Tip Number 1
Familiarise yourself with BrisDoc's mission and values. Understanding their commitment to patient-centred care and community health improvement will help you align your vision with theirs during discussions.
✨Tip Number 2
Network with current or former employees of BrisDoc. Engaging with them can provide insights into the company culture and expectations, which can be invaluable in your conversations with the leadership team.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven strategic change and digital transformation in previous roles. Highlighting measurable outcomes will demonstrate your capability to lead initiatives at BrisDoc.
✨Tip Number 4
Showcase your understanding of NHS priorities and how they relate to BrisDoc's services. Being able to articulate how you can contribute to meeting these objectives will set you apart as a candidate.
We think you need these skills to ace Head of Practice Services – BrisDoc Healthcare Services
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Head of Practice Services position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Craft a Tailored CV: Ensure your CV is specifically tailored to the role. Highlight your leadership experience, strategic planning skills, and any relevant healthcare management experience. Use keywords from the job description to make your CV stand out.
Write a Compelling Cover Letter: Your cover letter should reflect your passion for patient-centred care and community health improvement. Discuss how your vision aligns with BrisDoc's mission and provide examples of how you've successfully managed teams and driven strategic initiatives in the past.
Proofread and Edit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial for a leadership role.
How to prepare for a job interview at AVON LMC LTD
✨Understand BrisDoc's Mission
Before your interview, take the time to research BrisDoc's mission and values. Understanding their commitment to patient-centred care and community health improvement will help you align your responses with their goals during the interview.
✨Showcase Leadership Experience
As a Head of Practice Services, you'll need to demonstrate strong leadership skills. Prepare examples from your past experiences where you've successfully managed teams, driven strategic initiatives, or improved operational performance.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're well-versed in relevant healthcare regulations, such as CQC standards and NHS contracts. Being able to discuss these topics confidently will show that you are prepared for the responsibilities of the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges you might face in this role and how you would address them, particularly in relation to patient care and team management.
