Health and Benefits Administrator

We are seeking a talented individual to join our Consulting Delivery team at MercerMarsh Benefits. This role will be based in Birmingham or Bristol. This is a hybrid role that has a requirement of working at least three days a week in the office.

Key Responsibilities:

1. Support the consulting team in gathering, organising, entering and analysing data to be used for various client projects.
2. Partner with internal / external stakeholders to achieve the best service for clients.
3. Deal with client and member queries (verbal and written), with support as appropriate in line with service level agreements.
4. Champion continuous improvement within your team / location.
5. Develop and maintain appropriate technical and market knowledge.
6. Quality check work for junior colleagues.
7. Attend client meetings as required.
8. Act as a training and technical referral for colleagues.

Minimum Requirements:

1. Previous administrative experience in a professional services environment.
2. A good understanding of Microsoft applications such as Excel, Word and Outlook.
3. Excellent written and oral communication skills.
4. Ability to work with numbers.
5. Excellent planning and organisation skills with the ability to work to deadlines.
6. Ability to work on own and as a team player, establishing good rapport with clients and colleagues.

What Makes You Stand Out?

1. Experience in either Group Risk (Group Income Protection, Group Life Assurance and Critical Illness) or a background in Healthcare.
2. Insurance related experience.

Mercer Marsh Benefits (MMB) is part of the Marsh McLennan family, bringing together a broad spectrum of expertise to help clients navigate the complex world of people risks, cost management and employee benefits. We are a world leader in workplace health and benefits. Operating in 135 countries, our team of specialists design benefits solutions that meet the needs of businesses and their people, drawing from global intelligence and adapting that wealth of experience to local markets.

We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process.

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