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- Tasks: Engage with warm leads and provide top-notch customer service.
- Company: Join a growing business in the heart of Manchester City Centre.
- Benefits: Enjoy a competitive salary, uncapped bonuses, and 25+ holidays.
- Why this job: Perfect for those seeking a supportive work culture and career growth.
- Qualifications: Customer service experience and strong communication skills are a must.
- Other info: Flexible hybrid working options available and a friendly team environment.
The predicted salary is between 24735 - 28000 £ per year.
Sales Advisor Location: Manchester City Centre / Option for hybrid home working Salary: £24,735 basic Bonus: Uncapped (Expected earnings of £28,000 with bonus) Hours: Monday to Thursday 10am – 5:30pm, Friday 10am – 4pm Contract: Full time, permanent contract Holidays: 25 days holidays + bank holidays (option to purchase / sell 5 holidays per year) + additional leave during other international celebrated holidays + Excellent training and progression opportunitiesA growing business based in Manchester City Centre are looking to recruit a number of enthusiastic Customer Service / Sales Agents to join their expanding team. The role is paying a starting basic salary of £24,735 per annum plus bonus schemes taking your expected overall earnings to be around £28,000. This role also offers Monday to Friday working hours including a late start / early finish every Friday! This is an excellent opportunity for anyone with experience within a customer focused role or graduates who are looking for Monday to Friday office work. The main duties of the role are: You will be checking in on customers who have requested a call through the company’s website to gather more information (warm leads!). You will need to take a consultative approach with their customers to help them to make an informed decision. Query handling in response to customer requests with the support of clear information and providing professional customer service Ensure every time you interact with a customer you are determined to provide the customer with the best possible experience. Have the customer at the heart of everything you do.To be considered for the role you must possess the following; Have experience within a previous customer service focused role (call centre, retail, hospitality etc.) Excellent written and verbal communication skills Professional attitude and telephone manner Have basic IT skills This is an amazing opportunity for a customer focused Sales Advisor to join a reputable, successful expanding company with clear opportunities for progression and development. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Sales Advisor employer: Search
Contact Detail:
Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarize yourself with the company's products and services. Understanding what you will be selling is crucial, as it allows you to engage with customers more effectively and answer their questions confidently.
✨Tip Number 2
Practice your communication skills. Since the role requires excellent verbal communication, consider role-playing scenarios with friends or family to enhance your consultative approach and customer interaction techniques.
✨Tip Number 3
Research common customer service challenges and solutions. Being prepared to handle various customer queries will demonstrate your proactive attitude and readiness for the role.
✨Tip Number 4
Show enthusiasm for the role during any interactions. Employers appreciate candidates who are genuinely excited about the opportunity, so let your passion for customer service shine through in conversations.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service roles. Use specific examples that demonstrate your ability to provide excellent customer experiences, as this is crucial for the Sales Advisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your relevant experience and how it aligns with the responsibilities of checking in on customers and providing consultative support.
Highlight Communication Skills: Since excellent written and verbal communication skills are essential, ensure you emphasize these in both your CV and cover letter. Provide examples of how you've successfully communicated with customers in previous roles.
Showcase IT Proficiency: Mention any basic IT skills you possess, especially if you have experience using customer relationship management (CRM) systems or other relevant software. This will demonstrate your readiness for the role's requirements.
How to prepare for a job interview at Search
✨Show Your Customer Service Skills
Since the role is heavily focused on customer service, be prepared to share specific examples from your past experiences. Highlight situations where you successfully handled customer queries or complaints, demonstrating your ability to provide excellent service.
✨Demonstrate a Consultative Approach
The job requires a consultative approach to help customers make informed decisions. During the interview, discuss how you would engage with customers, ask the right questions, and guide them through their options. This shows that you understand the importance of customer needs.
✨Communicate Clearly and Professionally
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and professionally. You might even want to prepare answers to common interview questions to ensure you convey your points effectively.
✨Express Enthusiasm for the Role
Show genuine enthusiasm for the Sales Advisor position and the company. Research the company’s values and culture, and express how your personal values align with theirs. This can help you stand out as a passionate candidate who is eager to contribute.
