Billing & Collections Analyst

At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there’s going to be some ambiguity along the way, but we excel when we challenge ourselves. We’re willing to take risks, fail fast, and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.

About the Role: At PitchBook, employees are our customers, and customers are king! The Finance team handles everything “money” at PitchBook including accounting, quote-to-cash, payroll, compliance, and budgeting for our fast-paced and growing company. The team supports the growth of PitchBook by providing actionable insights on the company’s financial health, all while working with a fun, energetic team!

The Billing & Collections Analyst is involved in all areas of the accounts receivable process. This ranges from assisting the sales teams with billing questions, invoicing clients, and reaching out to clients with past due invoices.

Primary Job Responsibilities:

• Review contracts for revenue and billing compliance
• Create invoice and revenue schedules for signed contracts
• Collaborate with sales to address billing and customer set-up inquiries
• Complete contract and billing updates and changes
• Respond to customer and employee inquiries regarding billing and collections
• Communicate remittance information to outsourced cash application team
• Contact clients and resolve past-due invoices
• Submit invoices in client accounts payable portals
• Support customer phone inquiries
• Compile documentation for third party collection submissions
• Ensure billing and collection notes are up to date and complete
• Ensure clean master data through collaboration with corporate teams
• Assist with month-end closing duties
• Support the vision and values of the company through role modeling and encouraging desired behaviors
• Participate in various company initiatives and projects as requested

Skills and Qualifications:

• 2+ years of previous successful experience in an Accounts Receivable role
• Strong organizational skills with excellent attention to detail
• Excellent written and verbal communication skills
• Ability to work independently, under tight deadlines at times, and in an ever-changing/dynamic environment
• Proficiency with Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily
• Accounting Degree preferred
• Functional knowledge of Revenue 606 preferred
• Experience with Salesforce and Oracle preferred
• High curiosity and a growth mindset preferred

Benefits at PitchBook:

• Physical Health: Private medical insurance, Dental scheme, Additional medical wellness incentives, Life cover
• Emotional Health: Paid sabbatical program after four years, Paid parental leave, Education subsidies, Robust training programs on industry and soft skills, Minimum 25 days annual leave and volunteer days
• Social Health: Employee resource groups, Company-wide events, Employee referral bonus program, Quarterly team building events
• Financial Health: 10% Pension contribution, Income protection, Shared ownership employee stock program, Transportation stipend

Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.

Working Conditions:

We believe our business and our culture are strongest when we work together in person. We also know that it’s helpful to have some flexibility to work remotely. Most roles work in the office 3+ days/week, and some are expected to work in the office 4-5 days/week. The current expectation for this role is that you are working in the office 3+ days/week and that you are in the office full-time during the training period, for which the length varies by role. During an initial phone screen, the team will discuss expectations for this specific position. The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an ongoing basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

Life At PB:

We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It’s our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we’ve heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.