Senior Specialist, Underwriting Support

Join us as a Senior Specialist, Underwriting Support to grow your career at the forefront of General Insurance.

Who we are: American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions.

Make your mark in General Insurance: General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks.

How you will create an impact: The Senior Specialist is an individual contributor within the Underwriting Support Unit of the unit’s field operations. The role is responsible for performing tasks that directly support the underwriting team and wider product tower operations. As the owner and principal facilitator of assigned accounts, the Senior Specialist will perform front end activities throughout the life cycle of renewal and prospect accounts from submission to bind.

Some of the key responsibilities include:

• Work independently on the largest and most complex accounts with limited direction from the underwriters, team lead, and/or underwriting managers.
• Review and analyze the most complex premium allocations from clients and brokers and respond to all queries related to regulatory compliance, structure, fees, and progress execution.
• Develop skills, knowledge, and competencies of the underwriting assistants through coaching and providing feedback in cooperation with the team leader and/or underwriting manager.
• Serve as the subject matter expert on systems for the company and departmental projects or initiatives.
• Participate and/or lead underwriting and ops project teams, providing progress summaries and updates to the leadership team.
• Participate in user acceptance testing and other special projects as needed, applying their expert understanding of systems, tools, and processes.
• Work with the underwriting assistants to resolve data quality errors and learnings from quality assessment feedback.
• Support the product tower management team with the tracking of production against forecast for month and quarter end.
• Provide ongoing training to the UA’s through 1-1 and group sessions in cooperation with Team Lead and/or manager.

What you’ll need to succeed:

• Strong Commercial Insurance experience.
• Advanced knowledge of commercial insurance policy forms and regulatory requirements.
• Advanced knowledge of reinsurance structures.
• Advanced proficiency in MS office applications and Adobe Standard required.
• Appropriate combination of commercial insurance rating, coding, and underwriting assistant skills.
• Proactive, independent work ethic with strong time management, problem solving, and analytical skills.
• Must demonstrate the ability to multitask and work under limited supervision.
• Demonstrated excellent marketing, influencing, negotiating, and communication skills in dealing with C-suite leaders.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters: At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Welcome to a culture of inclusion: We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs).

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.