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- Tasks: Lead data-driven strategies to enhance client engagement and business growth.
- Company: Join Carey Olsen, a leading law firm focused on innovation and client success.
- Benefits: Enjoy a full-time role with opportunities for mentorship and professional development.
- Why this job: Be at the forefront of data analysis in a dynamic environment that values insights and collaboration.
- Qualifications: Proven experience in data analysis and client insight roles, preferably in professional services.
- Other info: This is a director-level position, ideal for strategic thinkers with strong communication skills.
The predicted salary is between 72000 - 100000 £ per year.
We are looking for a Head of Client Insight and Business Intelligence to join our Marketing & Business Development team. The successful candidate will develop and implement a comprehensive client insight and business intelligence strategy and function to support data-driven business development, marketing and client engagement initiatives in support of Carey Olsen's strategy and growth targets.
Key Responsibilities:
- Lead on the collection, analysis, interpretation and reporting of client, business and marketing data leveraging Carey Olsen's practice management, financial and marketing systems.
- Identify and present trends, insights and opportunities for growth/new business by analysing management information, client behaviour and engagement with marketing and business development initiatives and campaigns.
- Collaborate with other Group Services teams (including Finance, Technology and Knowledge Management) to evaluate and recommend new tools and technologies that enable efficient data collection, analysis and reporting.
- Combine external and internal data sources to create client and prospect lists for departmental/partner BD plans.
- Create and maintain a suite of dashboards and reporting tools to track and assess the ROI on marketing and business development initiatives.
- Foster a culture of data literacy across the firm, stressing the importance of accurate and comprehensive data collection to ensure high quality management information, analytics and reporting.
- Manage and mentor a team of marketing and business development analysts/data specialists.
The ideal candidate will have:
- A demonstrable track record in a similar data analysis, research and client insight role delivering action-orientated analysis to support strategic goals, drive business decision making and growth.
- Experience of working in an international law firm/professional services firm preferred.
Technical Skills:
- Highly proficient in analysis and reporting software programmes (e.g. Power BI, SQL, Python, XL) using and manipulating data in CRM, marketing systems and databases (e.g. Microsoft Dynamics, Vuture, HubSpot, Marketo, JD Supra, LinkedIn, Lexology, Mondaq).
- Skilled leveraging data sourced by digital marketing analytics and tools (e.g., Google Analytics, Tableau etc).
- Strong understanding of digital marketing channels (SEO, PPC, social media, email marketing) and their metrics.
Personal Characteristics:
- Strategically minded with strong commercial acumen.
- Highly numerate with excellent research/data collation and manipulation skills.
- Ability to summarise large amounts of data into meaningful insights with supporting recommendations.
- Exceptional communication skills – comfortable presenting to senior management/boards.
- Ability to manage multiple projects and prioritise effectively in a fast-paced environment.
- Leadership and team management abilities.
Please click on 'Apply for this job' to submit a CV for this vacancy.
Seniority level: Director
Employment type: Full-time
Job function: Marketing, Business Development, and Analyst
Industries: Law Practice
Head of Client Insight and Business Intelligence employer: Carey Olsen
Contact Detail:
Carey Olsen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Client Insight and Business Intelligence
✨Tip Number 1
Familiarise yourself with the specific tools and software mentioned in the job description, such as Power BI, SQL, and Google Analytics. Having hands-on experience or relevant certifications can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the legal and business intelligence sectors. Attend industry events or webinars to connect with individuals who may provide insights or referrals for the role at Carey Olsen.
✨Tip Number 3
Prepare to discuss your previous experiences in data analysis and client insight roles. Be ready to share specific examples of how your work has driven business decisions and growth in past positions.
✨Tip Number 4
Demonstrate your leadership skills by preparing to talk about how you've managed teams or projects in the past. Highlight your ability to foster a culture of data literacy and collaboration within a team.
We think you need these skills to ace Head of Client Insight and Business Intelligence
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data analysis, client insight, and business intelligence. Use specific examples that demonstrate your ability to support strategic goals and drive business decision-making.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the requirements listed in the job description. Mention your experience with tools like Power BI, SQL, and your understanding of digital marketing channels.
Showcase Leadership Skills: Since the role involves managing a team, emphasise your leadership and team management abilities. Provide examples of how you've successfully led projects or mentored others in previous roles.
Highlight Data Literacy: Demonstrate your commitment to fostering a culture of data literacy. Discuss any initiatives you've led or participated in that improved data collection, analysis, or reporting within your previous organisations.
How to prepare for a job interview at Carey Olsen
✨Showcase Your Analytical Skills
As the Head of Client Insight and Business Intelligence, you'll need to demonstrate your ability to analyse and interpret data effectively. Prepare examples from your past experiences where your analysis led to actionable insights or strategic decisions.
✨Familiarise Yourself with Relevant Tools
Make sure you're well-versed in the software mentioned in the job description, such as Power BI, SQL, and Google Analytics. Be ready to discuss how you've used these tools in previous roles to drive business development and marketing initiatives.
✨Understand the Company’s Market Position
Research Carey Olsen and its position within the legal sector. Be prepared to discuss how your insights can contribute to their growth targets and how you can leverage data to enhance client engagement and marketing strategies.
✨Prepare for Leadership Questions
Since this role involves managing a team, expect questions about your leadership style and experience. Think of specific instances where you've successfully mentored team members or led projects, and be ready to share those stories.
