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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and enhance customer service in-store.
- Company: Join M&S, a forward-thinking retailer committed to quality and exceptional service.
- Benefits: Enjoy 20% discount, flexible working options, generous holidays, and wellbeing support.
- Why this job: Be part of an inclusive culture that values growth, innovation, and social impact.
- Qualifications: Proven leadership skills, digital confidence, and ability to manage priorities effectively.
- Other info: Flexible roles available; we support diverse teams and welcome all applicants.
The predicted salary is between 28800 - 43200 £ per year.
Our Team Managers are responsible for leading the majority of our colleague population and are integral to the in-store team. Your role is to help our people be the best that they can be, to assist in driving sales, commerciality, and service standards within your store.
One of the requirements for this role is flexibility to work across various departments. This in return provides a strong grounding across all elements of our business and therefore supports with career progression in the future.
We have a flexible/hybrid approach - talk to us about part-time or job share opportunities in this role; if it’s meaningful to you, it’s important to us.
What’s in it for you
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever-evolving business built on doing the right thing and bringing exceptional quality, value, and service to every customer, whenever, wherever, and however they want to shop with us.
- 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption, and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you’re passionate about through a dedicated day away from work.
What you’ll do
Your key accountabilities will include:
- Driving a selling culture within your team.
- Consistently raising performance and capability of the team to support developing internal talent.
- Utilising and exploiting data to support operational decisions.
- Implementing a continuous improvement mentality within the team and working in partnership with the wider team.
- Energising your team to deliver first-class customer service within a fast-paced environment.
Who you are
Your skills and experience will include:
- A proven leadership track record and the ability to lead effectively through ambiguity.
- Being digitally confident, having an understanding of systems, and the ability to exploit them.
- Comfortable having difficult conversations and able to achieve effective resolutions with both colleagues and line managers.
- Ability to juggle a number of priorities whilst still maintaining an excellent standard and working with pace.
- Demonstrate flexibility and resourcefulness to change and the ability to lead teams through change with a growth mentality.
We are ambitious about the future of retail. We’re disrupting, innovating, and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team so we can try and put steps in place to help you be at your best through this process.
Team Manager - Chalfont St Peter employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Chalfont St Peter
✨Tip Number 1
Familiarise yourself with M&S's values and culture. Understanding what makes M&S unique will help you align your leadership style with their expectations, showcasing how you can contribute to their dynamic environment.
✨Tip Number 2
Highlight your experience in driving sales and improving team performance. Be ready to share specific examples of how you've successfully led teams in a retail setting, focusing on measurable outcomes that demonstrate your impact.
✨Tip Number 3
Prepare to discuss your approach to flexibility and adaptability. Given the role's requirement to work across various departments, be ready to explain how you've successfully navigated change and supported your team through transitions.
✨Tip Number 4
Showcase your digital confidence by discussing any relevant systems or tools you've used in previous roles. M&S values a digitally savvy leader, so demonstrating your ability to leverage technology for operational decisions will set you apart.
We think you need these skills to ace Team Manager - Chalfont St Peter
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Team Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Leadership Skills: Emphasise your leadership experience in your CV and cover letter. Provide specific examples of how you've successfully led teams, driven performance, and managed change in previous roles.
Highlight Flexibility and Adaptability: Since the role requires flexibility across various departments, mention any experiences where you've successfully adapted to changing environments or taken on diverse responsibilities.
Personalise Your Application: Make your application stand out by personalising it. Address why you want to work for Marks & Spencer specifically and how you can contribute to their mission of delivering exceptional quality and service.
How to prepare for a job interview at Marks & Spencer Plc
✨Showcase Your Leadership Skills
As a Team Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, especially in challenging situations. Highlight your approach to motivating and developing team members.
✨Emphasise Flexibility and Adaptability
Given the role's requirement for flexibility across various departments, be ready to discuss your experiences in adapting to change. Share specific instances where you successfully managed multiple priorities or led teams through transitions.
✨Demonstrate Data-Driven Decision Making
The job involves utilising data for operational decisions. Familiarise yourself with relevant metrics and be prepared to discuss how you've used data to drive performance improvements in previous roles.
✨Prepare for Customer Service Scenarios
Customer service is key in this role. Think of examples where you've gone above and beyond to ensure customer satisfaction. Be ready to discuss how you would energise your team to deliver exceptional service in a fast-paced environment.
