Army Engagement (Data) Higher Executive Officer

We are passionate about Smarter Working and believe that a combination of flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance, while ensuring you deliver your outcomes effectively and efficiently – we expect you to know where to be to have the most impact, balancing your individual needs with that of your team and the organisation. However, recognising the benefits of face-to-face working, especially for new joiners, there is an expectation that you would be in the office at least 60% of the time (3 days a week).

The Ministry of Defence employs over 50,000 Civil Servants. Within that, the Army Top Level Budget (TLB) employs around 12,000 MOD Civil Servants located at over 300 locations. Ours is a diverse workforce, with roles ranging from trainers, human resources, teachers, and psychologists to storekeepers, financiers, project and programme managers, and policy secretariat staff. There are many different functions and professions delivering key outputs for the Army. As such using data to aid understanding of our workforce is vital.

Headquarters Regional Command (HQ RC) is the Army's 2* HQ responsible for delivery of the Army’s Firm Base; engagement with UK society; the cadet experience and enables UK Resilience Ops, in order to enable the Army to live, work and operate and seeks to improve the lived experience of our people and their families. Regional Command effects are delivered through Joint Military Command's (JMC's) that cover the whole of the UK.

The Engagement branch in HQ RC has a directing and coordinating function across the Command, with particular responsibility for supporting the achievement of Commander Strategic Joint Command’s strategic engagement objectives. Sitting within a diverse Whole-Force military and civilian team, this role leads on providing data-driven business insight. It directly supports the Branch head and functional leads for current operations and future planning in the engagement field (activity that connects us with UK society). This business intelligence is shared with colleagues across the Branch and in the higher, peer and lower headquarters across the UK. This role is essential to our success in sustaining the workforce.

This position is advertised at 37 hours per week.

The Engagement (Data) Higher Executive Officer (HEO) will be the subject matter authority responsible for running the Branch’s digital information systems. Whilst you will join with a core level of data and systems expertise, we welcome anyone who has the desire to develop and acquire new skills and experience. We will use your expertise to better understand the impact of our engagement and outreach activity on our diverse audiences. The work is important as these insights are used to gather, collate, interpret and disseminate information. From this we draw measures of activity, performance and effect of the Army’s activity in the varied communities of the UK. These include (but are not limited to) those based on business, faith, norms, gender and geography.

Your main responsibilities will include:

• Develop our digital information systems to support the processes for planning, delivery and assessment of UK Engagement and supporting activities, delivered nationally through the Regional Command (RC) Engagement team project officers and regionally/locally through the brigade and Area HQs with JMCs responsibility.
• Planning (including: Target Audience analysis; working with SO1 Communications to support Context, Objectives, Audience, Strategy, Implementation, Scoring (COASIS) planning and social media analytics; UK Engagement planning; statement of requirement drafting and asset and resource bidding; Subject Matter Expert advice to point briefs, Business Cases and other staff papers).
• Manage the utilisation and support the maintenance and currency of the information management systems such as Understanding Civil Engagement; Client Relationship Management; ArmyLink; WebApp and relationships with the external suppliers.
• Plan and support preparation to the data element of the Annual Budgeting Cycle (ABC) submissions and screening process for RC Engagement team and JMCs.
• Work collaboratively with UK Engagement and Military-Civil Integration teams in the JMC HQs and London District (LONDIST) and other actors in the UK Engagement / Recruiting space, such as Recruiting Group (RG) and Army in Education (AiE).
• Support Branch input to and data extrapolation from the Army and Army Engagement Webpages.
• Support other UK Engagement related staff work as required.
• Remain up to date with new and emerging software, apps and technologies with support from the Engagement branch.

Person specification:

• Essential: Experience in data analytics; Experience in targeting audience analysis; Experience in using data to support business cases; Be a team player with a positive attitude.
• Desirable: Have an interest in video editing and delivery of digital engagement; Understand UK Data protection rules; Experience or familiarity with Power BI or other Power Applications; Interest in pursuing further professional development; A driving licence is advantageous for reaching many sites not easily accessible via Public Transport.

Behaviours:

• Changing and Improving
• Communicating and Influencing
• Delivering at Pace
• Making Effective Decisions

Alongside your salary of £36,530, Ministry of Defence contributes £10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.

Other Benefits For Army Civil Servants Include:

• 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service.
• Highly competitive pension scheme.
• Personal and professional development of skills.
• Alternative working patterns for many roles.
• Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle.
• Enhanced parental and adoption leave.
• 6 days special leave per year which can be used for volunteering activities.

Learning and Development:

We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role. A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career.

The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance.

The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel.

All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact us.

As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system.

Feedback will only be provided if you attend an interview or assessment.

Successful candidates must undergo a criminal record check and meet the security requirements before they can be appointed.

This Job Is Broadly Open To The Following Groups:

• UK nationals
• Nationals of the Republic of Ireland
• Nationals of Commonwealth countries who have the right to work in the UK
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service.

The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

This vacancy is part of the Great Place to Work for Veterans initiative.