Program Management Office Analyst

MBNL is owned equally by EE and Three, two of the UK’s most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Continuing to manage, maintain and enhance the best network in the UK, and delivering programmes and projects to time, cost and quality in a customer centric way is the core of what we do.

The Portfolio Management Group is a centre of excellence, managing the MBNL Portfolio of change projects and Operational delivery, to achieve the Outcomes of our internal Customers and Shareholders. This role will be responsible for facilitating the management and reporting of Corporate Performance within MBNL and to the shareholders as well as managing the MBNL Programme & Project governances and controls, including all the associated tools, updates, and data integrity. This is a hybrid role with a minimum of 2 days per week in our Central Reading office.

What you will do:

• Facilitate the review of MBNL’s Corporate performance and reporting into the shareholders.
• Present management information at a portfolio level to provide insight into outcomes performance aligning it to delivery and financial performance along with trends and dashboards.
• Manage the Project governance forum and controls including the updates in the associated tools.
• Own and maintain the Data integrity of all the Project tools (IFS, Perform).
• Be the SME for the Portfolio Management Group SharePoint providing best practice for the team.
• Engage with stakeholders at all levels within the shareholders and MBNL and interpret and respond appropriately to requirements for support and information regarding the Portfolio.
• Support the demand management process including tracking, monitoring, and reporting.
• Assist with the delivery of training courses and materials and the supporting processes and tools, demonstrating the purpose and value.
• Look for opportunities to improve the portfolio management processes, ensuring that MBNL learns from its delivery experience, and takes advantage of industry best-practice.

What we are looking for:

• Industry practice working in a similar role within a PMO or project delivery organisation.
• Experience of delivering best practice governance, performance reporting and insights.
• Good self-management, information presentation and interpersonal communication.
• Ability to prioritize and multi-task.
• Excellent influencing skills.
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.

Nice to have:

• An understanding of the wider role of MBNL and an appreciation of how teams interact.

MBNL – building strength through inclusion. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other’s uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities. MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited.