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For Companies At a Glance
- Tasks: Lead the team to create an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion and lifestyle retail.
- Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a supportive culture that celebrates individuality and diversity.
- Qualifications: High school diploma preferred; retail experience is a plus but not required.
- Other info: Expect to work 12-16 hours weekly, with increased hours during peak times.
The predicted salary is between 24000 - 36000 £ per year.
Company Description
Our Company
Abercrombie & Fitch Co. (A&F Co.) is a global, digitally-led, omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
Our Values
Our corporate purpose of being here for you on the journey to being and becoming who you are, fuels our customer-led brands and our global associates. We lead with this purpose and always put our people first, which is evidenced by our Great Place to Work Certification, as well as being named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign. In addition to equitable compensation and benefit offerings, including flexibility and competitive Paid Time Off, we offer a range of educational and engagement opportunities, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You'll Do
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
Work Schedule Requirements
Schedule will vary weekly but should expect to work at least 12-16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
What it Takes
- Education - High School Diploma/ G.E.D. equivalent preferred
- Retail Experience - At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience - No supervisory/ management experience is required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Promoting Diversity & Inclusion
- Work Ethic
- Omni Channel Services
Additional Information
What You'll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer
Hollister - Key Lead, Braintree Village employer: ABERCROMBIE AND FITCH
Contact Detail:
ABERCROMBIE AND FITCH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister - Key Lead, Braintree Village
✨Tip Number 1
Familiarise yourself with Abercrombie & Fitch's brand values and culture. Understanding their commitment to diversity, inclusion, and customer experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've enhanced customer experiences in previous roles. Highlight any instances where you took initiative or led a team, as this aligns with the Key Lead responsibilities.
✨Tip Number 3
Be ready to discuss your knowledge of fashion trends and how they relate to the target demographic. This will demonstrate your passion for the brand and your ability to connect with customers effectively.
✨Tip Number 4
Prepare questions that reflect your interest in the role and the company. Asking about team dynamics, training opportunities, and how success is measured in the Key Lead position can show your enthusiasm and proactive thinking.
We think you need these skills to ace Hollister - Key Lead, Braintree Village
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Key Lead position. Highlight your relevant retail experience and how it aligns with the job description.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Key Lead role. Emphasise your customer service skills, retail experience, and any leadership qualities you possess.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Abercrombie & Fitch Co.'s values. Mention specific examples of how you've contributed to team success in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at ABERCROMBIE AND FITCH
✨Showcase Your Customer Service Skills
As a Key Lead, you'll be responsible for ensuring a quality in-store experience. Be prepared to share examples of how you've successfully handled customer interactions in the past, demonstrating your ability to provide excellent service.
✨Demonstrate Leadership Potential
Even though supervisory experience isn't required, it's important to show that you can lead and motivate a team. Discuss any experiences where you've taken initiative or helped guide others, even in informal settings.
✨Know the Brand Inside Out
Familiarise yourself with Abercrombie & Fitch's values, products, and target audience. Being able to discuss the brand's identity and how it aligns with your personal style will show your genuine interest in the role.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to think on your feet or manage multiple tasks, and be ready to explain how you handled them effectively.
