At a Glance
- Tasks: Join us as a Vehicle Estimator, assessing damaged vehicles and liaising with customers and insurers.
- Company: Be part of John Grose Group, a leading Accident Repair Centre with over 300 staff.
- Benefits: Enjoy a company pension, staff discounts, and a cycle to work scheme.
- Why this job: This role offers career progression in a fast-paced, inclusive environment focused on customer satisfaction.
- Qualifications: Experience in a bodyshop is essential; Audatex training preferred but not mandatory.
- Other info: We value diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 30000 - 42000 Β£ per year.
Location: Ipswich Accident Repair Centre (Ransomes Europark)
An exciting opportunity has arisen to join our manufacture approved Accident and Repair Centre as a skilled Audatex trained Estimator. The successful candidate will be assessing damaged vehicles and dealing with insurance companies and customers, in a fast paced professional bodyshop.
Key responsibilities include:
- Assessing and estimating all damaged vehicles brought in for repair
- Effectively operate the bodyshop management system βAutoflowβ
- Ensure all work carried out meets manufactures and company standards
- Work with the department to provide a high level of customer satisfaction
Requirements:
- Previous experience of working in a bodyshop environment in a similar role is essential
- Conversant with Escribe and Thatcham methodology
- ATA or IMI Level 3 in vehicle damage assessment ideal but not essential
- Audatex trained (part trained would be considered)
- Exceptional attention to detail
- Able to work in a fast pace environment and still produce a high standard of work
- Excellent IT and communication skills
- Full (clean) driving licence
What we offer:
- Company pension scheme
- Staff discount for both sales and service
- Cycle to work scheme
Working hours: 44 per week. Monday 07.30 to 17.30, Tuesday to Friday 07.45 to 17.30 (1 hour lunch).
John Grose Group employs over 300 staff and offers the opportunity of long-term career progression across multiple disciplines, and welcome applicants from all backgrounds. We encourage our diverse colleagues to develop the skills that help them fulfil their potential whilst we continue to foster an inclusive and equitable work environment.
Please note that due to the high volume of applicants we receive; only those successfully shortlisted for the role will be personally contacted.
Vehicle Estimator employer: John UKse Group
Contact Detail:
John UKse Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Vehicle Estimator
β¨Tip Number 1
Familiarise yourself with the bodyshop management system 'Autoflow' before your interview. Understanding how it works will not only impress us but also show that you're proactive and ready to hit the ground running.
β¨Tip Number 2
Brush up on your knowledge of Escribe and Thatcham methodology. Being conversant with these systems is crucial for the role, and demonstrating your expertise can set you apart from other candidates.
β¨Tip Number 3
Highlight any previous experience in a bodyshop environment during your discussions. Sharing specific examples of your work with damaged vehicles and customer interactions can showcase your suitability for the role.
β¨Tip Number 4
Prepare to discuss how you maintain high standards of work in a fast-paced environment. We value attention to detail, so be ready to share strategies you use to ensure quality while managing time effectively.
We think you need these skills to ace Vehicle Estimator
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in a bodyshop environment, particularly any roles similar to a Vehicle Estimator. Emphasise your familiarity with Audatex, Escribe, and Thatcham methodology.
Craft a Strong Cover Letter: Write a cover letter that showcases your attention to detail and ability to work in a fast-paced environment. Mention specific examples of how you've successfully assessed damaged vehicles and dealt with customers or insurance companies.
Highlight Relevant Qualifications: If you have an ATA or IMI Level 3 qualification in vehicle damage assessment, be sure to mention it prominently. If you're Audatex trained, include this information as well, even if you're only part trained.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for the role.
How to prepare for a job interview at John UKse Group
β¨Know Your Estimation Tools
Familiarise yourself with Audatex and any other estimation tools mentioned in the job description. Be prepared to discuss your experience with these systems and how you have used them to assess vehicle damage effectively.
β¨Demonstrate Attention to Detail
Since exceptional attention to detail is crucial for this role, think of specific examples from your past work where your meticulousness made a difference. Highlight how this skill has helped you produce high-quality estimates.
β¨Prepare for Customer Interaction Scenarios
As you'll be dealing with customers and insurance companies, prepare for questions about how you handle difficult situations or complaints. Show that you can maintain professionalism while ensuring customer satisfaction.
β¨Showcase Your Bodyshop Experience
Be ready to discuss your previous experience in a bodyshop environment. Share specific instances where you successfully assessed vehicle damage and collaborated with colleagues to meet company standards.