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- Tasks: Engage customers with fragrance stories and meet sales targets.
- Company: Join Shiseido Group, a top cosmetics company with a rich 150-year heritage.
- Benefits: Enjoy 30 days holiday, commission schemes, and enhanced parental leave.
- Why this job: Be part of a vibrant team, share your passion for fragrances, and develop your skills.
- Qualifications: Excellent communication skills and a passion for fragrance are essential.
- Other info: Fixed-term contract of 2 months, working 22.5 hours over 4 days.
Job Location: John Lewis Leeds
Contract type: Fixed-term Contract, 22.5 hours per week over 4 days
Hourly rate: £11.50
MISSION
As a Fragrance Consultant, you will be sharing your passion for Fragrances and delighting customers with our Brand stories. As part of the Shiseido Group, you will not only be immersed in the luxurious and sensual world of these beautiful Fragrance houses and receive inspiring training on all of our scents - you join an incredible group network of brands, where developing our people is at the heart of our business.
ABOUT SHISEIDO GROUP
Our mission: Beauty Innovations for a Better World. Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develops brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World.
MAIN RESPONSIBILITIES
You will relish in the challenge of meeting your sales targets and identifying new opportunities to drive the business as you ensure customers are excited and engaged through creating activity around our Brands. Providing exceptional service and surpassing the expectations of customers will come naturally to you, as will your confidence in establishing meaningful rapport with both customers and store teams. A true ambassador to all of our Brands, you will ensure that they are looking their best at all times.
We will ensure you have all the tools and training you need to share our brands with your customer and to be an expert storyteller in fragrance. In return, we'll expect you to be reaching and exceeding your sales targets, working as part of the team to achieve those counter goals. Your experience in and passion for fragrance will be a great addition to our teams, and you'll have an amazing opportunity to join our beautiful brands and share this passion with our customers.
PROFILE
- Excellent Communication and Customer Service skills
- Ability to work independently and as part of a team
- Self-motivated and results driven
- Alignment with the group's "Trust8" working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
The benefits you'll love...
- 30 days holiday, including bank holidays, increasing with service
- Day off when you get married and move house
- Generous discretionary commission scheme
- Contributory pension scheme - 5% employer contribution
- Enhanced parental allowance
- Life Assurance up to x2 your salary
- Employee referral bonuses
- Access to Retail Trust
- Annual performance and development reviews so you know your career is going in the right direction
POSITION REFERENCE NUMBER: 12855
Designer Fragrances Mobile Fragrance Consultant - John Lewis Leeds (2 Month FTC, 22.5 Hours) employer: Shiseido
Contact Detail:
Shiseido Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Designer Fragrances Mobile Fragrance Consultant - John Lewis Leeds (2 Month FTC, 22.5 Hours)
✨Tip Number 1
Familiarise yourself with the Shiseido Group and its fragrance brands. Understanding their history, values, and product offerings will help you connect with customers and demonstrate your passion during interviews.
✨Tip Number 2
Practice your storytelling skills around fragrances. Since you'll be sharing brand stories with customers, being able to articulate the unique qualities and experiences of each fragrance will set you apart from other candidates.
✨Tip Number 3
Showcase your customer service experience in your conversations. Highlight specific instances where you've gone above and beyond for customers, as this role heavily relies on exceptional service and building rapport.
✨Tip Number 4
Demonstrate your results-driven mindset by preparing examples of how you've met or exceeded sales targets in previous roles. This will align well with the expectations of the position and show your potential value to the team.
We think you need these skills to ace Designer Fragrances Mobile Fragrance Consultant - John Lewis Leeds (2 Month FTC, 22.5 Hours)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Mobile Fragrance Consultant position. Tailor your application to highlight how your skills and experiences align with their expectations.
Showcase Your Passion: In your cover letter, express your enthusiasm for fragrances and customer service. Share any relevant experiences that demonstrate your passion for the beauty industry and how you can engage customers effectively.
Highlight Relevant Skills: Make sure to emphasise your communication and customer service skills in your CV. Provide examples of how you've successfully worked in a team or independently to meet sales targets or enhance customer experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Shiseido
✨Show Your Passion for Fragrance
Make sure to express your enthusiasm for fragrances during the interview. Share personal experiences or stories that highlight your love for scents and how they inspire you. This will demonstrate your genuine interest in the role and the brand.
✨Prepare for Customer Interaction Scenarios
Anticipate questions related to customer service and sales. Think of examples from your past experiences where you successfully engaged with customers or exceeded their expectations. This will showcase your ability to connect with customers and drive sales.
✨Familiarise Yourself with the Brand
Research John Lewis and the Shiseido Group, including their fragrance lines and brand stories. Being knowledgeable about their products will allow you to speak confidently about them and show that you are proactive and well-prepared.
✨Emphasise Teamwork and Collaboration
Highlight your ability to work both independently and as part of a team. Provide examples of how you've collaborated with colleagues in the past to achieve common goals, as this aligns with the company's values and working principles.
