Transformation Advisor (Ref:6037)

Job Summary

This position is based nationally.

Job Description

Scale: SEO

Salary: £41,463 - £52,040. The national salary range is £41,463 - £45,276, London salary range is £47,657 - £52,040. Your salary will be dependent on your base location.

Contract type: Permanent (Up to 4 roles)

Number of hires: 4. A reserve list will be held and we may offer near miss candidates HEO roles.

Job Location: National

Background

The Ministry of Justice (MoJ) is the largest government department and serves the public by upholding the rule of law and by delivering an efficient, fair, timely and effective justice system in which the public has confidence. The MoJ works together and with other government departments and agencies to bring the principles of justice to life for everyone in society. From our civil courts, tribunals and family law hearings, to criminal justice, prison and probation services. We work to ensure that sentences are served and offenders are encouraged to turn their lives around and become law-abiding citizens. We believe the principles of justice are pivotal and we are steadfast in our shared commitment to uphold them.

This role sits within the Service Strategy & Transformation directorate. We are responsible for:

• Working across the Service Transformation Group (with Justice Digital, the Legal Aid Agency, Office of the Public Guardian and the Criminal Injuries Compensation Authority), to understand and drive collaboration on current transformation and digital plans.
• Supporting digital development and innovation to enhance the victim experience throughout the criminal justice (CJ) process, implement recommendations from the Independent Sentencing Review and support probation workers in His Majesty’s Prison and Probation Service (HMPPS).
• Identifying, encouraging and delivering new ways of working, acting as a critical friend to delivery partners and collaborating with a wider range of stakeholders to improve experiences for those in the CJ system.
• Identifying cross-cutting transformation opportunities across the Ministry of Justice that can drive cutting-edge digital delivery, user experience, efficiencies and delivery of policy goals.
• Baselining and supporting performance and prioritisation across the Service Transformation Group.
• Bringing together all areas of the Group to collectively create a clear and compelling narrative for delivery over the next 3-5 years.
• Engaging across the Ministry of Justice and its agencies to gain buy-in and support for our initiatives.
• Supporting the Director General for Service Transformation with strategic and analytical activity.

Overview

We are looking for up to 4 individuals to join the Transformation Team as a Transformation Advisor. In this role you will advise and support a multi-disciplinary team to deliver against a transformation priority area (including Victims or Probation), to design solutions to some of the most difficult problems in Justice. You will support teams to set up a methodology which drives at transformative change, both in terms of results (i.e., better outcomes for those using Justice services) and in ways of working (i.e., a truly cross-functional approach bringing together multidisciplinary teams to deliver). You will need to be organised and effective at working on complex projects that are high priority for senior leadership. You need experience working with a range of stakeholders and professions and be effective at bringing together groups to define and achieve a common goal. As a representative of the Service Strategy and Transformation Directorate, excellent communication skills and the ability to remain calm and reliable under pressure are also essential. Directorate staff are both London and nationally based with a flexible working arrangement to suit the needs of the business, which brings an added dimension to developing relationship management skills. The role will provide an excellent opportunity to work at the heart of MoJ in a vibrant environment, learning how Service Strategy and Transformation Directorate operates within MoJ as well as the wider Civil Service.

Key responsibilities include the following:

• Support with delivery of the Ministry of Justice ExCo’s transformation priorities by supporting a key workstream (Victims or Probation). This will involve working cross-functionally with colleagues to deliver end-to-end service transformation.
• Work across functions and foster collaboration by supporting teams to work together effectively.
• Build high quality outputs for a cross-functional team in Microsoft PowerPoint and Word.
• Support leadership in the transformation team with project planning, reporting and management across the organisation.
• Engage with digital teams to understand milestones, risks, barriers and seek innovative solutions to overcome challenges and drive delivery.
• Support colleagues with building stakeholder engagement and governance plans for transformation priorities.
• Engage and communicate with stakeholders at all levels, including interviews with experts and articulating the purpose and progress of service improvements to a range of audiences.
• Some but not all of the roles will have line management responsibilities.

To note: the above list of key responsibilities is not exclusive or exhaustive and the post holder will be required to undertake such tasks that may be expected within the scope and grading of the post.

Essential Criteria

• Experience working on complex change projects at pace.
• Ability to work closely with cross-functional colleagues and build and maintain strong relationships with key internal/external stakeholders to drive delivery.
• Strong verbal and written communication skills, with the ability to effectively convey key messages to various audiences (including effective use of Microsoft PowerPoint).
• Comfortable working in an environment of uncertainty and continual change, with the ability to respond and adjust as new information emerges.
• Ability to manage multiple deadlines while balancing competing demands and delivering on challenging objectives.
• Demonstrated ability to seek and incorporate feedback in your work.
• Programme management skills and experience.

Desirable Criteria

Assessment Criteria

A sift based on the lead behaviour, delivering at pace may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, where all behaviours will then be considered.

Application form

Statement of Suitability – 250 word limit

Lead Behaviour: Delivering at Pace – 250 word limit

Communicating and Influencing - 250 word limit

Interview stage assessments

There is 1 interview stage for this vacancy and you will be assessed against Behaviours and Strengths.

Behaviours: Delivering at Pace, Communicating and Influencing, Working together.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard checks.

Nationality Requirements

This job is broadly open to the following groups:

• UK nationals
• Nationals of the Republic of Ireland
• Nationals of Commonwealth countries who have the right to work in the UK
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found.

Contact point for applicants

Job Contact: SSCL Recruitment Enquiries Team

Email: [Email]

Telephone: 0345 241 5359