Commercial Support Assistant

Job Summary

The role involves providing comprehensive administrative support to the Commercial department, ensuring effective communication with colleagues and stakeholders. Key responsibilities include coordinating system data, performing data entry, collating data from stakeholders, and maintaining data integrity and quality through collaboration. Additional duties include diary management, data collation, and reporting.

The ideal candidate should have proficiency in Microsoft Office tools, particularly Excel, along with strong attention to detail and the ability to prioritize tasks effectively. Previous experience working with systems, excellent written and verbal communication skills, and prior office environment experience are desirable. The role also requires a willingness to learn and an interest in working with spreadsheets and systems. Occasional travel may be required with prior notice, demonstrating the need for flexibility and adaptability.

Main duties of the job

In this role you will provide office administrative service to the Commercial department nationally. Your day to day responsibilities will include:

1. Liaising and communicating effectively with colleagues and other departments, outside agencies, and professional bodies, in a mature and professional manner, recording and communicating difficult information by telephone, email or paper correspondence, always ensuring confidentiality of information.
2. Coordinating multi-disciplined projects or meetings, collecting, collating, and circulating relevant information.
3. Managing schedule of reports, audits, and other key activities, alerting manager to urgent priorities and deadlines.
4. Collating data from a variety of sources and manipulating and reporting as required.
5. Coordinating and managing one or more diaries either electronic or paper-based.
6. Organising training events, i.e. book room, speakers, and lunch.
7. Prioritising own work using precedents and guidance from the manager.

On occasions, you will be required to travel and spend time away from base, with appropriate prior notice.

About You

Experience and Knowledge

1. Experience of working with information technology using Microsoft Office packages (Outlook, Word, Excel, Teams and PowerPoint).
2. Demonstrates working experience with computer packages, including word processing, databases, and spreadsheets.
3. Proven experience of communicating effectively, using a variety of methods, including an excellent telephone manner.
4. Previous experience of working in an office environment in a relevant role.

Qualifications and Training

1. Possess ECDL Advanced qualification or willing to work towards.
2. Possess GCSE qualifications in English & Maths grade C or above.
3. Demonstrates commitment to own continued professional development (CPD).

About Us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work – and help our people to do something extraordinary in their career, too. Three small words, one big difference – Caring, Expert and Quality. Together we\’ll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

What we offer:

1. NHSBT promotes flexible working opportunities where the role will allow.
2. 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
3. NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
4. We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

Please note, following changes to UK immigration policy from April 4th, this vacancy will no longer be eligible for Visa Sponsorship. Please do not apply unless you believe you have another means of establishing a right to work.

This vacancy will close at 23:59 on Tuesday 31st December 2024.

Interviews are anticipated to be held on w/c 13th January 2025 – subject to confirmation.

For informal enquiries please contact – Name: Mary Russell, Job Title: Commercial Assurance Manager, Contact Details: mary.russell@nhsbt.nhs.uk

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