Customer Service Apprentice

HomeSupply is the result of its two founding directors combining their skills, knowledge, and contacts to provide a secure shopping site that is easy to use and navigate, offering both essential and exclusive home products at attractive prices. With over 40 years of experience within the heating and plumbing industry and favorable supply agreements with some of the biggest names in the industry, we are well-positioned for success.

Responsibilities:

• Data Management: Collect and upload data using Excel.
• Graphic Design: Assist with various design tasks using Photoshop.
• Website Management: Help maintain and update our company website.
• Telephone Handling: Answer calls professionally and efficiently.
• Email Correspondence: Manage and respond to emails, ensuring clear and effective communication.
• General Office Assistance: Support the team with day-to-day tasks to keep our office running smoothly.

Training:

• Level 2 Customer Service Practitioner qualification.
• On-the-job training provided by the employer at Homesupply Retail.
• Off-the-job training delivered through weekly classroom sessions at Achievement Training city centers, with allocated time during the workweek to study towards the theory element of the program.

Potential for a full-time position upon successful completion of the apprenticeship.

Working hours: Monday – Friday, 9.00 am – 5.00 pm.

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