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- Tasks: Collaborate with sales teams to connect Mixpanel solutions to customer needs.
- Company: Join a dynamic team at Mixpanel, a leader in analytics solutions.
- Benefits: Enjoy hybrid work options and opportunities for professional growth.
- Why this job: Be part of a culture that values creativity, curiosity, and making an impact.
- Qualifications: 3+ years in client-facing roles; passion for data and analytics required.
- Other info: Fluency in multiple languages is a bonus!
The predicted salary is between 36000 - 60000 ÂŁ per year.
In this role, you will help scale our potential working both with our Sales and Partnerships teams. As an SE, you'll be collaborating with Account Executives as a trusted advisor to customers working to tie Mixpanel’s solutions to their business needs. Our SEs need to be inquisitive, nimble, able to clearly articulate the technical benefits and requirements of Mixpanel to developers and product managers, and communicate the value of our product to high-level executives. You’ll also be opening up a broad set of customers via Mixpanel’s partner ecosystem.
More specifically, you will deliver seamless onboarding & ongoing enablement that educates Partners about the many facets of the Mixpanel solution including joint-value positioning, implementation, and product training. You will also collaborate with our Solution Engineering and Customer Success teams to share best practices and provide a best-in-class experience to our end customers via Partners.
In the first month, you will become a Mixpanel expert on both features and functionality as well as implementation. You will be given the opportunity to shadow customer calls and demos with current Sales Engineers and Account Executives while learning how to articulate our value proposition. You will be trained on Mixpanel’s internal systems and tools in order to be set up for success. Within the first three months, you will be directly involved in deal cycles with Account Executives and Partner Managers. You will be leading the technical qualification for customer’s use cases as well as delivering customized demos for prospects. You will work directly with leadership at our prospects and partners to understand business challenges that can be solved through an analytics platform and consult on how Mixpanel can solve those challenges.
Responsibilities
- Partner with Account Executives to drive revenue growth by serving as the key technical contact for the customer.
- Utilize your Mixpanel knowledge and technical and consultative skills to impart best practices throughout proof of concept projects.
- Partner with post-sales teams to ensure the articulated pre-sales value proposition translates into tangible post-sales value.
- Develop relationships and uncover the needs of key technical stakeholders within your assigned book of business.
- Set partners up for success on projects with mutual customers.
- Work with Partnership Managers and Partner Success to develop an intimate understanding of the businesses and strategic objectives of each partner & then align our Partner Programs to support those objectives through effective delivery of Partner onboarding and training curriculum.
- Continuously evaluate existing Partners’ competencies/needs along with customer needs in order to surface areas for improvement or new opportunities for partners.
- Effectively present resources for partners for repeatable services at scale: updates on positioning, differentiating our offering, best practices in demo’ing, measuring analytics ROI, and creating a services economy around Mixpanel.
We’re Looking for Someone Who Has
- 3+ years experience in a client-facing professional services, sales engineering, or customer success.
- Adept at managing complex projects with assorted stakeholders, working across teams and departments.
- Understands analytics best practices and use cases across industries/verticals and is able to translate these strategies into tailored Partner onboarding & training.
- Desire and energy from making others successful - a “teach someone how to fish” mentality.
- Has a passion for data and analytics, with the ability to apply creativity and curiosity to the problem-solving process.
- Bonus points for depth in user analytics/product analytics -- you will become a Mixpanel expert!
- Experience analyzing data to drive continuous improvement and prove the efficacy of programs.
- Have experience working with customers and ecosystem partners in the EMEA region.
- Bonus Points For Fluency in multiple languages.
Contact Detail:
Mixpanel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner Solutions Engineer
✨Tip Number 1
Familiarise yourself with Mixpanel's features and functionalities before your interview. Understanding the product inside out will allow you to speak confidently about how it can solve business challenges, which is crucial for a Partner Solutions Engineer.
✨Tip Number 2
Network with current or former employees of Mixpanel on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, helping you tailor your approach during the interview process.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully managed complex projects or collaborated with multiple stakeholders. This will demonstrate your ability to handle the responsibilities outlined in the job description.
✨Tip Number 4
Showcase your passion for data and analytics by discussing any relevant projects or experiences. Highlighting your curiosity and problem-solving skills will resonate well with the team at Mixpanel, as they value a 'teach someone how to fish' mentality.
We think you need these skills to ace Partner Solutions Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client-facing roles, sales engineering, or customer success. Emphasise your ability to manage complex projects and your understanding of analytics best practices.
Craft a Compelling Cover Letter: In your cover letter, express your passion for data and analytics. Share specific examples of how you've helped others succeed in previous roles, showcasing your 'teach someone how to fish' mentality.
Showcase Technical Skills: Clearly articulate your technical skills and experience with analytics platforms. Mention any familiarity with Mixpanel or similar tools, as well as your ability to translate technical concepts for various stakeholders.
Highlight Collaborative Experience: Demonstrate your experience working collaboratively with sales teams and partners. Provide examples of how you've developed relationships and aligned objectives to drive revenue growth.
How to prepare for a job interview at Mixpanel
✨Show Your Technical Expertise
As a Partner Solutions Engineer, you'll need to demonstrate your understanding of analytics and technical concepts. Be prepared to discuss specific examples of how you've applied your technical skills in previous roles, especially in client-facing situations.
✨Understand Mixpanel's Value Proposition
Familiarise yourself with Mixpanel’s features and functionalities before the interview. Being able to articulate how Mixpanel can solve business challenges will show that you're not just interested in the role but also in the company’s mission.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle complex projects. Think of scenarios where you've successfully managed multiple stakeholders or delivered training, and be ready to share those experiences.
✨Demonstrate a Collaborative Mindset
This role involves working closely with Account Executives and Partners. Highlight your experience in teamwork and collaboration, and be ready to discuss how you’ve contributed to the success of others in your previous roles.
