Retail Assistant

Retail Assistant

Richmond Full-Time No home office possible
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At a Glance

  • Tasks: Assist customers and maintain store standards while promoting health and wellness products.
  • Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
  • Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
  • Why this job: Be part of a supportive team that values diversity and empowers you to thrive in your career.
  • Qualifications: No prior retail experience needed; just bring a positive attitude and passion for wellness.
  • Other info: Opportunities for training and specialisation in areas like sport, nutrition, and beauty.

Job Type: Permanent

Store Location: Holland & Barrett, Princes Gate Shopping Park

Hours: 10 hours per week

Salary: £12.00 per hour, 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to build a career with the largest UK Health and Wellness Retailer? Then look no further… Our Retail Assistants are the central point of our customer contact and paramount in our business's success. You'll act as a health and wellness ambassador whilst maintaining high store standards and delivering world-class customer service.

You'll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products. You can also specialise in areas of interest to you such as sport, nutrition, and beauty. Our products often fly off the shelves, but sometimes they need a helping hand. We offer monthly colleague incentives around key items to encourage promotion.

THE PERSON

As an entry-level role, we don’t require prior retail experience; while advantageous, we just ask that you have:

  • The ability to work well within a team.
  • A compassionate and consultative approach to customers.
  • A positive attitude and driven nature.
  • A passion and enthusiasm for our products.
  • Basic IT skills to use the in-store technology.

We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today.

THE COMPANY

At Holland & Barrett (H&B), we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

Retail Assistant employer: Shanghai VIM Industrial Design Co., Ltd.

Holland & Barrett is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. As a Retail Assistant, you'll enjoy a competitive salary, generous colleague discounts, and the opportunity to specialise in areas of health and wellness that ignite your passion. With a commitment to diversity and inclusion, we foster an environment where every team member can thrive and contribute to our mission of empowering healthier lives.
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Contact Detail:

Shanghai VIM Industrial Design Co., Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Assistant

✨Tip Number 1

Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you connect with customers and demonstrate your passion during the interview.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've positively impacted a customer's experience in previous roles or situations. This will highlight your consultative approach and ability to work well within a team.

✨Tip Number 3

Research the latest trends in health and wellness, especially those relevant to Holland & Barrett's offerings. Being knowledgeable about current topics can set you apart and show your enthusiasm for the industry.

✨Tip Number 4

Prepare thoughtful questions to ask during your interview. Inquiring about training opportunities or how the company supports employee wellbeing demonstrates your genuine interest in growing with Holland & Barrett.

We think you need these skills to ace Retail Assistant

Customer Service Skills
Teamwork
Compassionate Communication
Positive Attitude
Enthusiasm for Health and Wellness Products
Basic IT Skills
Consultative Selling
Adaptability
Time Management
Product Knowledge
Sales Techniques
Problem-Solving Skills
Attention to Detail
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Assistant position. Tailor your application to highlight how your experiences align with these requirements.

Craft a Compelling CV: Create a CV that showcases your relevant skills, even if you lack direct retail experience. Emphasise your customer service abilities, teamwork, and any relevant interests in health and wellness.

Write a Personalised Cover Letter: In your cover letter, express your passion for health and wellness and your enthusiasm for the role. Mention specific reasons why you want to work at Holland & Barrett and how you embody their EPIC values.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Shanghai VIM Industrial Design Co., Ltd.

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for helping customers during the interview. Share any relevant experiences, even if they are not from retail, that demonstrate your commitment to providing excellent service.

✨Familiarise Yourself with Health and Wellness Products

Before the interview, take some time to learn about the types of products Holland & Barrett offers. Being knowledgeable about their range will show your genuine interest in the role and help you answer questions more effectively.

✨Emphasise Teamwork Skills

Since the role requires working well within a team, be prepared to discuss examples of how you've successfully collaborated with others in the past. Highlight your ability to support colleagues and contribute to a positive work environment.

✨Demonstrate a Positive Attitude

Holland & Barrett values a positive and driven nature. During the interview, maintain an upbeat demeanour and convey your eagerness to learn and grow within the company. This will resonate well with the interviewers.

Retail Assistant
Shanghai VIM Industrial Design Co., Ltd.
Location: Richmond
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