Private Patient Services Finance Administrator

Employer: The Royal Orthopaedic Hospital NHS Foundation Trust

Employer type: NHS

Site: The Woodlands Suite, The Royal Orthopaedic Hospital Birmingham

Town: Northfield

Salary: £26,530 – £29,114 Per Annum Pro-rata if part time

Salary period: Yearly

Closing: 12/01/2025 23:59

Private Patient Services Finance Administrator

Band 4

Job overview

The Private Patient Service plays a key role in the financial sustainability of the Trust. The post holder will be required to undertake a range of duties relating to the finance function of the service. You will be responsible for raising invoices for each element of the business including inpatient services, outpatients, and imaging plus new business developments.

The role involves working with all functions who undertake private work to interrogate systems to capture private work undertaken and to ensure invoicing to insurers, patients and our suppliers is timely and accurate.

This role will support the clinical services manager and clinical service support manager with tasks to ensure effective processes are followed to meet all financial and activity reporting requirements.

The role links closely with the finance team and will require regular meetings with the finance business partner.

Main duties of the job

1. Be responsible for the accurate and timely invoicing of all Trust private patient activity.
2. Coordinate data relating to payment with services that provide private patient activities (including but not limited to, private patient admin team, imaging, outpatient, and physiotherapy).
3. Work with the private patient administrators to ensure all admission paperwork relating to payment is completed, accurate, and filed in the patient notes.
4. Review system information and assess data before accurately and efficiently entering numerical and financial outcomes into a variety of IT systems to establish chargeable items for billing and produce invoices for all private patient services.

Working for our organisation

The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally, and internationally.

Our Trust is a very special hospital; big enough to deliver world-class services and small enough to offer exceptional patient and staff experience. We are always looking for passionate people to join our award-winning team.

The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic selves to work.

We are a Disability Confident Leader and offer a range of inclusive, family-friendly, and flexible working arrangements and policies to support our people in the workplace.

The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.

If you have a disability and need any support with your application or require any reasonable adjustments to be implemented, please get in touch with the Recruiting Manager for this position so that the team can support you.

To find more about our staff benefits, please visit our website.

Detailed job description and main responsibilities

This is a non-clinical role and will be based on-site with some flexibility to work at home as agreed within Trust flexible working policies.

Please see job description.

Person specification

Qualifications

• BTEC or equivalent experience
• English language and Maths to GCSE level or above

Skills

• Excellent IT skills – Knowledge of Microsoft Office, Word, Excel, Access, PowerPoint
• Working knowledge of Excel and the ability to input and extract data
• Good organisational skills
• Good interpersonal skills
• Able to prioritise
• Ability to problem solve
• Ability to pay attention to detail
• Knowledge of private patient practice

Experience

• Experience of working in an administrative role within a busy environment.
• Information collection, processing & analysis
• Good working knowledge of NHS invoicing systems
• Good working knowledge of Trust patient administration systems
• Knowledge of private patient finance and private health insurance process.
• Ability to use Healthcode

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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