Private Patient Services Finance Administrator
Private Patient Services Finance Administrator

Private Patient Services Finance Administrator

Birmingham Full-Time 26530 - 29114 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage invoicing for private patient services and ensure accurate financial reporting.
  • Company: Join The Royal Orthopaedic Hospital, a leading specialist unit in Europe, dedicated to exceptional patient care.
  • Benefits: Enjoy flexible working arrangements, inclusive culture, and opportunities for personal growth.
  • Why this job: Be part of an award-winning team making a real impact in healthcare while developing your skills.
  • Qualifications: BTEC or equivalent experience with strong IT and organisational skills required.
  • Other info: This role offers a mix of on-site and remote work options.

The predicted salary is between 26530 - 29114 £ per year.

The Private Patient Service plays a key role in the financial sustainability of the Trust. The post holder will be required to undertake a range of duties relating to the finance function of the service. You will be responsible for raising invoices for each element of the business including inpatient services, outpatients, and imaging plus new business developments.

The role involves working with all functions who undertake private work to interrogate systems to capture private work undertaken and to ensure invoicing to insurers, patients and our suppliers is timely and accurate. This role will support the clinical services manager and clinical service support manager with tasks to ensure effective processes are followed to meet all financial and activity reporting requirements. The role links closely with the finance team and will require regular meetings with the finance business partner.

Main duties of the job:
  • Be responsible for the accurate and timely invoicing of all Trust private patient activity.
  • Coordinate data relating to payment with services that provide private patient activities (including but not limited to, private patient admin team, imaging, outpatient, and physiotherapy).
  • Work with the private patient administrators to ensure all admission paperwork relating to payment is completed, accurate, and filed in the patient notes.
  • Review system information and assess data before accurately and efficiently entering numerical and financial outcomes into a variety of IT systems to establish chargeable items for billing and produce invoices for all private patient services.

The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally, and internationally. Our Trust is a very special hospital; big enough to deliver world-class services and small enough to offer exceptional patient and staff experience. We are always looking for passionate people to join our award-winning team.

The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic selves to work. We are a Disability Confident Leader and offer a range of inclusive, family-friendly, and flexible working arrangements and policies to support our people in the workplace.

The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities. If you have a disability and need any support with your application or require any reasonable adjustments to be implemented, please get in touch with the Recruiting Manager for this position so that the team can support you.

This is a non-clinical role and will be based on-site with some flexibility to work at home as agreed within Trust flexible working policies.

Person specification:
  • Qualifications: BTEC or equivalent experience; English language and Maths to GCSE level or above.
  • Skills: Excellent IT skills - Knowledge of Microsoft Office, Word, Excel, Access, PowerPoint; Working knowledge of Excel and the ability to input and extract data; Good organisational skills; Good interpersonal skills; Able to prioritise; Ability to problem solve; Ability to pay attention to detail; Knowledge of private patient practice.
  • Experience: Experience of working in an administrative role within a busy environment; Information collection, processing & analysis; Good working knowledge of NHS invoicing systems; Good working knowledge of Trust patient administration systems; Knowledge of private patient finance and private health insurance process.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Private Patient Services Finance Administrator employer: ROHFT Careers

The Royal Orthopaedic Hospital NHS Foundation Trust is an exceptional employer, offering a supportive and inclusive work environment where diversity is celebrated. With a commitment to employee growth and flexible working arrangements, staff can thrive both personally and professionally while contributing to world-class orthopaedic care. Located in Birmingham, the Trust provides unique opportunities to engage with a dedicated team, ensuring that every employee feels valued and empowered in their role.
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Contact Detail:

ROHFT Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Private Patient Services Finance Administrator

✨Tip Number 1

Familiarise yourself with the NHS invoicing systems and private patient finance processes. Understanding these systems will not only help you in the role but also demonstrate your commitment and readiness to hit the ground running.

✨Tip Number 2

Network with current or former employees of The Royal Orthopaedic Hospital. They can provide valuable insights into the work culture and expectations, which can be beneficial during interviews.

✨Tip Number 3

Brush up on your Excel skills, especially data input and extraction. Being proficient in Excel is crucial for this role, and showcasing your ability to handle data effectively can set you apart from other candidates.

✨Tip Number 4

Prepare to discuss your organisational and problem-solving skills in detail. Think of specific examples from your past experiences where you successfully managed tasks or resolved issues, as these are key competencies for the role.

We think you need these skills to ace Private Patient Services Finance Administrator

Excellent IT skills
Knowledge of Microsoft Office Suite (Word, Excel, Access, PowerPoint)
Proficient in Excel for data input and extraction
Good organisational skills
Strong interpersonal skills
Ability to prioritise tasks effectively
Problem-solving abilities
Attention to detail
Knowledge of private patient practice
Experience in administrative roles within busy environments
Information collection, processing, and analysis
Familiarity with NHS invoicing systems
Understanding of Trust patient administration systems
Knowledge of private patient finance and private health insurance processes
Ability to use Healthcode

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Private Patient Services Finance Administrator position. Tailor your application to highlight relevant experience and skills that match these requirements.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative roles, particularly those involving finance or invoicing. Mention specific examples where you demonstrated excellent organisational skills and attention to detail, as these are crucial for this role.

Showcase IT Skills: Since the role requires strong IT skills, particularly in Microsoft Office and data management, make sure to include any relevant software proficiency in your application. Provide examples of how you've used these tools effectively in past positions.

Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your passion for working in the NHS and supporting patient services. Make sure to address how you can contribute to the financial sustainability of the Trust.

How to prepare for a job interview at ROHFT Careers

✨Know Your Numbers

As a Private Patient Services Finance Administrator, you'll be dealing with invoices and financial data. Brush up on your numerical skills and be prepared to discuss how you ensure accuracy in financial reporting.

✨Familiarise Yourself with NHS Systems

Understanding NHS invoicing systems and patient administration systems is crucial. Research these systems beforehand and be ready to explain how you've used similar systems in past roles.

✨Highlight Your Attention to Detail

This role requires meticulous attention to detail. Prepare examples from your previous experience where your attention to detail made a significant impact on the outcome of a project or task.

✨Demonstrate Your Interpersonal Skills

You'll be working closely with various teams, so showcasing your interpersonal skills is key. Think of instances where you've successfully collaborated with others to achieve a common goal.

Private Patient Services Finance Administrator
ROHFT Careers
Location: Birmingham
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  • Private Patient Services Finance Administrator

    Birmingham
    Full-Time
    26530 - 29114 £ / year (est.)
  • R

    ROHFT Careers

    50-100
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