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For Companies At a Glance
- Tasks: Engage with clients, provide exceptional service, and conduct sales activities.
- Company: Join ATM Group, a leading contact centre delivering customer service solutions across the UK.
- Benefits: Enjoy casual dress, company events, pension plans, and health & wellbeing programmes.
- Why this job: Kickstart your career in a supportive environment with strong development opportunities and a vibrant team culture.
- Qualifications: No experience needed; just bring your drive, communication skills, and a passion for customer service.
- Other info: We are committed to inclusivity and support for all employees.
The predicted salary is between 19300 - 26500 £ per year.
The ATM Group is an established contact centre which provides Customer Service/Sales solutions for major companies across the UK. We specialise in what we do and at the heart of our business are our people. We are an expanding business with offices in Leicester, Coventry, and Sligo and can offer strong development opportunities/career paths for the right individuals looking to join us.
About the Role
This is a full-time role for a Sales Advisor at the ATM group. The Sales Advisor will be responsible for engaging with clients, providing exceptional customer service, and conducting sales activities. Due to significant growth, we are recruiting outstanding individuals to join our existing team who make and receive calls in our Stockport office (SK3 0EY). You will be office-based and we will provide you with full training to ensure you have all the tools for success. We are offering a competitive basic salary, commission rewards, and an amazing team culture in a fresh and thriving environment.
After completing our comprehensive training programme, you will be able to:
- Build rapport with your customers on the phone
- Take ownership of each and every call to maximise opportunity
- Engage customers in genuine, enjoyable conversations to understand their needs
- Through effective questioning, you will be able to understand customer needs to be able to deliver great service
- Update databases with customer details
About You
This position is open to all! Whether you are experienced, looking for a new venture, or you are looking to kick start your career. We will coach and develop you through a comprehensive training programme before you start speaking to customers to ensure you have all the skills and knowledge required to succeed.
If the below sounds like you, hit the apply button today to begin your journey with the ATM Group:
- Be driven by success, goal-oriented and enjoy delivering great customer service in a fast-paced environment
- Interpersonal Skills, Communication, and Customer Service skills
- Sales expertise
- Strong problem-solving abilities
- Ability to work independently
- Experience in a similar role is a plus
- Result oriented and have a determined attitude to achieve your KPIs
- Committed and resilient
- Keen to learn and develop
- The ability to work as part of a team supporting colleagues where necessary
- Commitment to excellence
- IT literate
We are a Disability Confident Committed Employer as well as a recognised Menopause Workplace Employer. Due to the high volume of applications we get, we may close this advert before the closing date.
Benefits:
- Casual dress
- Company events
- Company pension
- Health & wellbeing programme
- Referral programme
Schedule: Day shift
Sales Advisor employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with the ATM Group and its values. Understanding their commitment to customer service and team culture will help you align your responses during any interviews or conversations, showing that you're a great fit for their environment.
✨Tip Number 2
Practice your communication skills! Since the role involves engaging with clients over the phone, consider role-playing scenarios with friends or family to enhance your ability to build rapport and handle various customer interactions.
✨Tip Number 3
Prepare to discuss your problem-solving abilities. Think of specific examples from your past experiences where you've successfully resolved issues or met sales targets, as this will demonstrate your capability to thrive in a fast-paced environment.
✨Tip Number 4
Show your enthusiasm for learning and development. The ATM Group offers comprehensive training, so express your eagerness to grow within the company and how you plan to leverage the training provided to excel in your role.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Sales Advisor position. Tailor your application to highlight how your skills and experiences align with what the ATM Group is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in sales and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet KPIs and deliver excellent customer service.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples from your past experiences that showcase your interpersonal skills, problem-solving abilities, and commitment to excellence in customer service.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a sales role.
How to prepare for a job interview at TipTopJob
✨Show Your Passion for Sales
Make sure to express your enthusiasm for sales during the interview. Share specific examples of how you've successfully engaged customers in the past and how you enjoy building rapport with them.
✨Demonstrate Your Customer Service Skills
Prepare to discuss your approach to customer service. Highlight any experiences where you went above and beyond to meet a customer's needs, as this role heavily focuses on providing exceptional service.
✨Be Ready for Role-Playing Scenarios
Expect to participate in role-playing exercises during the interview. This is a common practice for sales positions, so practice handling objections and closing techniques to showcase your skills.
✨Research the Company and Its Values
Familiarise yourself with the ATM Group and its mission. Understanding their values and culture will help you align your answers with what they are looking for in a candidate, showing that you're a good fit for their team.
