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For Companies At a Glance
- Tasks: Help customers find their dream sofa and provide an exceptional shopping experience.
- Company: Sofology is a vibrant company dedicated to creating the perfect sofa experience for everyone.
- Benefits: Enjoy a great salary, team bonuses, discounts, and additional perks like mental health support.
- Why this job: Join a fun team that values creativity, collaboration, and customer satisfaction in a dynamic retail environment.
- Qualifications: No extensive sales experience needed, just a passion for style and delivering excellent customer service.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
Your new role
Sofology is way more than just a sofa... The sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision and that's why as a Sofologist in store you will partner with our customers to help them find their dream sofa. So whether it's about style, comfort, or everything in between, with your brilliant sofa knowledge you'll help our customers find the right sofa for them, because we know that nothing feels like being at home on a sofa you love.
A day in the life of...
- Partnering with our customers to help them find their dream sofa
- Showcasing our fantastic products in true Sofology style
- Always be offering that Very Important Customer experience - no ifs, no buts
- Understanding the world of design and style so you can help our customers make the right sofa choice for them
- Completing finance applications to check we're offering the customer the right payment products
- Using your passion for interior design to ensure store standards are striking
- Utilising your continued knowledge of products to support your other team members and always sharing best practice
- Honing in on your listening skills which allows you to have really relevant conversations with your customer
- Helping your customer to really visualise what their new sofa will look like in their home through creative interactions
- Recognising a customer's needs and recommending the right additional products
- Sharing your in-depth knowledge with your customer on how they can continue to love their sofa for longer by giving detailed aftercare advice
In an ideal world...
You don't need to have extensive sales experience to join us. All we ask for is a true passion for delivering that red carpet experience to our customers; a real team player with a genuine interest in style and design.
Pay and Perks
- Great basic salary with generous, uncapped team bonus. We don't pay on individual commission we offer a very generous team bonus
- Plenty of opportunities to learn & grow.
- 30% discount across the Group, plus 15% for your friends and family
- Access to discounts at 100's of high street retailers (JD, ASOS & JustEat being a few of our Sofologists favourites!)
- Mental, physical and financial support (EAP)
- Enhanced maternity & adoption pay
- Spend up to £1,000 at Currys / PC World and spread the cost through Sofology.
- Additional days off, whether it's your wedding, birthday or even the arrival of your new furry friend
- A contributory health scheme, flu vaccines, access to a Doctor and private health check
- Income protection, bereavement and life assurance - you can count on us to be there when it matters
- Holiday buy back scheme (5 days)
- Sharesave, volunteer days and a cycle to work scheme!
A little about Sofology
We're a fun place to be and we know our people are priceless. We're proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious. We're all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We wholeheartedly embody our values, infusing them in every aspect of our work.
- Roll Out The Red Carpet - From browsing to buying and beyond, we always ensure a Very Important Customer experience - no ifs, no buts.
- A Seat for Everyone - Be yourself and feel at home. We know that different backgrounds and experiences make us stronger.
- Bold By Design - We're a courageous brand with ambition and drive. We'll never settle for second best and always strive for more.
So, if you want to join us on the sofa, save your seat by applying now! Due to the volume of applications, we reserve the right to close this role early and so encourage you to complete your application as soon as possible. Sofology is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.
Sales Assistant - 20 Hours employer: Take Up The Cross
Contact Detail:
Take Up The Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - 20 Hours
✨Tip Number 1
Familiarise yourself with the latest trends in interior design and furniture styles. This knowledge will not only help you connect with customers but also demonstrate your genuine interest in helping them find their perfect sofa.
✨Tip Number 2
Practice your listening skills by engaging in conversations with friends or family about their home decor preferences. This will prepare you to understand customer needs better and provide tailored recommendations during your interactions.
✨Tip Number 3
Visit local furniture stores to observe how sales assistants engage with customers. Take notes on their techniques for showcasing products and creating a welcoming atmosphere, which you can incorporate into your own approach.
✨Tip Number 4
Get comfortable with discussing finance options and aftercare advice for sofas. Being knowledgeable in these areas will enhance your credibility and help you provide a comprehensive service to customers.
We think you need these skills to ace Sales Assistant - 20 Hours
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Assistant at Sofology. Highlight your passion for customer service and interior design in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job description. Emphasise any previous retail or customer service roles, even if they are not extensive.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Sofology that resonate with you, such as their commitment to customer experience and teamwork.
Showcase Your Personality: Sofology values individuality, so let your personality shine through in your application. Use a friendly tone and express your genuine interest in helping customers find their dream sofa.
How to prepare for a job interview at Take Up The Cross
✨Show Your Passion for Design
Make sure to express your genuine interest in interior design and style during the interview. Share any personal experiences or projects that showcase your passion, as this aligns perfectly with what Sofology values in their team members.
✨Understand the Customer Experience
Familiarise yourself with the concept of a 'Very Important Customer' experience. Be prepared to discuss how you would ensure customers feel valued and supported throughout their journey in finding their dream sofa.
✨Demonstrate Team Spirit
Sofology emphasises teamwork over individual commission. Highlight examples from your past where you successfully collaborated with others to achieve a common goal, showcasing your ability to contribute to a positive team environment.
✨Prepare Questions About the Role
Come equipped with thoughtful questions about the Sales Assistant role and Sofology's approach to customer service. This shows your enthusiasm for the position and helps you understand how you can best fit into their culture.
