At a Glance
- Tasks: Lead daily store operations, drive sales, and create an inclusive environment for customers and team.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion retail with iconic brands.
- Benefits: Enjoy competitive pay, bonuses, discounts, and opportunities for career growth.
- Why this job: Be part of a vibrant team that celebrates individuality and fosters creativity in a fast-paced setting.
- Qualifications: Bachelor's degree or supervisory experience; strong problem-solving and team-building skills required.
- Other info: Follow us on Instagram @LIFEATANF to see what it's like to work here!
The predicted salary is between 24000 - 36000 £ per year.
Company Description
Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style.
Job Description
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization.
What You'll Do
- Customer Experience
- Drive Sales
- OMNI Channel Fulfillment
- Store Presentation and Sales Floor Supervision
- Store & Stockroom Operations
- Staffing, Scheduling, and Payroll Management
- Training and Development
- Communication
- Asset Protection
Qualifications
- Bachelor's Degree OR one year of supervisory experience in a customer-facing role
- Strong problem-solving skills
- Inclusion & Diversity Awareness
- Ability to show up in a fast-paced and challenging environment
- Team building skills
- Self-starter
- Drive to achieve results
- Multi-Tasking
- Fashion Interest & Knowledge
Additional Information
As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Incentive Bonus Program
- Paid Time Off
- Indefinite Contracts
- Paid Volunteer Day per Year, allowing you to give back to your community
- Merchandise Discount
- Private Medical Insurance Available
- Life and Disability Insurance
- Associate Assistance Program
- Paid Parental and Adoption Leave
- Pension Plan with Company Match
- Training and Development
- Opportunities for Career Advancement, we believe in promoting from within
A Global Team of People Who'll Celebrate you for Being YOU
Hollister CO. - Assistant Manager, St. David’s 2 employer: ABERCROMBIE AND FITCH
Contact Detail:
ABERCROMBIE AND FITCH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister CO. - Assistant Manager, St. David’s 2
✨Tip Number 1
Familiarise yourself with the Hollister brand and its target audience. Understanding their values and style will help you connect better during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to motivate and develop others will resonate well with the hiring team.
✨Tip Number 3
Be ready to discuss your problem-solving abilities. Think of specific instances where you've tackled challenges in a retail environment, as this role requires strong analytical and operational skills.
✨Tip Number 4
Prepare to talk about your customer service philosophy. Since the role focuses on driving sales through exceptional customer experiences, having a clear approach to customer engagement will set you apart.
We think you need these skills to ace Hollister CO. - Assistant Manager, St. David’s 2
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Assistant Manager position at Hollister. Highlight your relevant experience in customer service, team management, and sales strategies in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your problem-solving abilities, team-building skills, and any supervisory experience you have in a customer-facing role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your understanding of the Hollister brand. Mention specific examples of how you've driven sales or improved customer experiences in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at ABERCROMBIE AND FITCH
✨Understand the Brand
Before your interview, take some time to familiarise yourself with Hollister's brand ethos and target audience. Knowing how they aim to make teens feel celebrated and comfortable will help you align your answers with their values.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved team performance.
✨Emphasise Customer Experience
Hollister places a high value on customer service. Be ready to discuss how you would enhance the customer experience in-store, perhaps by sharing specific strategies or ideas you have for engaging with customers.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving skills and ability to thrive in a fast-paced environment. Think of scenarios where you've had to multitask or handle unexpected challenges, and be ready to explain your thought process.