Hub Manager

Offering job vacancies at Head Office, insurance and technical level. Find a job that inspires and excites you with NHBC.

Prepare to apply by reading our CV and interview tips.

Salary: £58,000.00 - £63,000.00 + Up to 15% bonus per annum

Employment Type: Full Time, Permanent

Closing Date: 24th January 2025

Important information for applicants: Please note the planning process for our Hub project is managed by a third-party organisation, which may result in longer-than-expected timelines for interviews and offers. If additional changes arise, this could further delay the process. Applicants should keep this in mind when applying for this opportunity and foresee potential delays. Expected start date is April 2025, subject to possible change. Due to the nature of this role, a DBS check will be required and administered by NHBC.

What we offer:

• 27 days annual leave (plus bank holidays) and a holiday purchase scheme
• Generous pension scheme, with an employer contribution of up to 10.5%
• Life Assurance (x4 salary)
• Subsidised private medical insurance
• Cycle to Work scheme
• Employee discounts platform, including gym discounts
• 24/7 employee assistance programme supporting your mental wellbeing
• Equalised maternity, paternity, adoption leave and pay for all new parents
• Payroll Giving, allowing you to make donations to your chosen charity through monthly pay deductions

What you’ll be doing:

• Drive the growth of our Commercial Services, ensuring the success of procedural, technical, customer service, NVQ, and apprenticeship training programs.
• Guide your multi-disciplined team in achieving both qualitative and quantitative targets.
• Take responsibility for the overall upkeep & delivery within the training hub and day-to-day operations, including planning & timetabling in a safe, efficient, thriving learning environment.
• Manage the coordination and delivery of apprenticeships/training/assessments/reviews to achieve qualitative and quantitative targets.
• Liaise and consult with customers, outside agencies, professional bodies, and government departments to ensure NVQ, apprenticeship and training programmes meet their qualitative requirements and ensure quality assurance procedures are effectively maintained.
• Maintain NHBC’s accreditations, including NVQ awarding organisations, the Association of Project Safety, Ofsted, ESFA and other bodies as appropriate.

The ideal candidate will have:

• A dynamic leadership style with a proven track record in driving success, characterised by a commitment to quality, exceptional adaptability, strong negotiation skills, effective stakeholder management, and a self-motivated approach to achieving results.
• Extensive Learning & Development background while leading a team within apprenticeships.
• Teaching/Assessing and Quality Assurance focus.
• Ability to demonstrate reporting and confirming KPIs regarding apprentice progress, readiness, and compliance throughout the programme.
• Experience of Ofsted & ESFA Regulatory Framework.
• A track record of taking concepts through to outcomes/accreditations in a Learning & Development field.
• Either a construction trade/site supervisory/management background, or a track record of success managing a multi-trade provision.
• Complete understanding of grants/traineeships/funding models etc. (as relevant).
• Conversant with and a working knowledge of the complexities of CITB/ESFA and working within Ofsted regulatory framework.

Education and Qualifications:

• Level 6 NVQ or equivalent vocational experience alongside appropriate professional membership (or working towards) of a professional institution e.g. CIOB, CABE, BSC, RICS Cert.Ed, BILD, IOSH, CMI, CPI etc.
• Teaching & learning qualification.
• Either a construction trade/site supervisory/management background, or a track record of success managing a multi-trade provision.

Why you should join us:

At NHBC we are proud to be unique. No other organisation in our sector combines the variety of services and scale that we offer. As the market leader, our name is synonymous with new home warranty and insurance. Our people are driven by our core purpose to raise standards in housebuilding and protect homeowners.

We are a modern, lifestyle and family-friendly employer who are in a period of rapid growth, investing in technology, data and new ways of working. We need passionate, talented and driven people to join us on this journey.

We encourage our colleagues to work flexibly. We don’t promise we can offer you exactly what you want, but we are always happy to talk flexible working.

Your future with us:

We have lots of fantastic examples across our business of people who are building their career with us. We are huge advocates of internal mobility and work hard to retain our best talent. We offer exceptional personal development and career progression opportunities. If you’re ambitious, driven and hard-working you will succeed with us. We’ll support you with full training, ongoing development, and the opportunity to gain recognised qualifications and professional memberships.

Our inclusive culture:

We are committed to creating an inclusive culture that encourages everyone to bring their true selves to work. We fundamentally believe in the rights of all our employees and customers to be treated fairly, with dignity and respect, free from discrimination. We have active employee networks that support our colleagues and their allies, creating safe spaces for open conversations and the sharing of ideas.

If you need any adjustments or additional support with your application, please let us know at Recruitment@nhbc.co.uk.