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For Companies At a Glance
- Tasks: Assist customers and maximise sales while ensuring a vibrant store atmosphere.
- Company: Join Charles Tyrwhitt, a brand dedicated to making men look sharp and stylish.
- Benefits: Enjoy bonuses, a uniform allowance, and fun team activities.
- Why this job: Be part of a supportive team that values your growth and creativity.
- Qualifications: Previous retail or hospitality experience and strong communication skills are essential.
- Other info: Flexible hours with opportunities for overtime and professional development.
The predicted salary is between 24000 - 36000 £ per year.
The Role
At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. This time, we’re on the lookout for a Sales Assistant who will be working with Kieran and the Team in our Bicester Village store. This contract available is 40 hours per week (overtime also available). Candidates must be flexible to work on weekends and weekdays - please confirm your full availability in your application.
What you will be doing:
- Generating and maximising sales by consistently offering exceptional customer service.
- Supporting and actively collaborating with colleagues to enhance team efficiency and store success.
- Performing stock-related tasks such as stock and accuracy checks, replenishment, and processing deliveries.
- Ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.
What we are looking for:
The ideal candidate will have had some previous experience in a retail or hospitality setting that focuses on customer service. Operational stock room experience will also be beneficial for this role. High levels of enthusiasm and drive with strong interpersonal and communication skills are essential for this role, and ultimately, it will be your ability to quickly build rapport with customers and deliver exceptional customer service that will make you a success in this role.
What you can expect from us:
- Excellent bonus scheme - bonuses are paid quarterly when your store hits target.
- Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
- Cycle to work scheme, relocation packages to support career development, and season ticket loans for those based in London stores.
- Regular fun activities funded by the store’s fun fund.
- Professional development through the Tyrwhitt Academy, including product knowledge, customer service training, and apprenticeship level qualifications.
Who we are:
Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler had the notion that he could make a better shirt at better value than anyone else in the world! Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. At Charles Tyrwhitt, we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers, and giving back to charity to support those in need.
‘I am Proud and Free to be me!’ Tyrwhitteers (our people) are a diverse, passionate, and entrepreneurial bunch. We enjoy a fun, engaging, and rewarding culture, where everyone is empowered by our 3 BE-liefs: “BE the BOSS”, “BE the CUSTOMER”, and “BE the BEST”.
Sales Assistant - Bicester Village (40hrs) employer: Charles Tyrwhitt
Contact Detail:
Charles Tyrwhitt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Bicester Village (40hrs)
✨Tip Number 1
Familiarise yourself with Charles Tyrwhitt's brand and values. Understanding their mission to 'make it easy for men to dress well' will help you align your responses during the interview, showcasing your enthusiasm for their products and culture.
✨Tip Number 2
Prepare examples from your previous retail or hospitality experience that highlight your customer service skills. Be ready to discuss how you've successfully built rapport with customers and contributed to team success in past roles.
✨Tip Number 3
Showcase your flexibility and availability clearly. Since the role requires weekend and weekday shifts, emphasising your willingness to work varied hours can set you apart from other candidates.
✨Tip Number 4
Demonstrate your enthusiasm for visual merchandising. Share any relevant experiences where you've contributed to store displays or maintained high standards of presentation, as this is a key aspect of the Sales Assistant role.
We think you need these skills to ace Sales Assistant - Bicester Village (40hrs)
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience in retail or hospitality, particularly roles that involved customer service. Use specific examples to demonstrate how you have successfully engaged with customers and contributed to sales.
Show Enthusiasm: Express your enthusiasm for the role and the company in your application. Mention why you are excited about working at Charles Tyrwhitt and how you align with their purpose of making it easy for men to dress well.
Availability Confirmation: Clearly state your availability in your application, including your flexibility to work weekends and weekdays. This is crucial as the role requires a commitment to varied hours.
Tailor Your CV: Customise your CV to reflect the skills and qualities mentioned in the job description. Highlight your interpersonal and communication skills, as well as any operational stock room experience you may have.
How to prepare for a job interview at Charles Tyrwhitt
✨Show Your Enthusiasm
Make sure to express your passion for customer service and retail during the interview. Charles Tyrwhitt values high levels of enthusiasm, so share examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Team Spirit
Since collaboration is key in this role, be prepared to discuss how you've worked effectively with colleagues in the past. Highlight any experiences where teamwork led to improved store performance or customer satisfaction.
✨Know the Brand
Familiarise yourself with Charles Tyrwhitt's mission and values before the interview. Understanding their commitment to quality and sustainability will help you align your answers with what they stand for, showing that you're a good fit for their culture.
✨Be Ready for Practical Questions
Expect questions related to stock management and visual merchandising. Prepare to discuss any relevant experience you have in these areas, as operational knowledge will be beneficial for the Sales Assistant role.
