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For Companies At a Glance
- Tasks: Lead the store team, deliver top-notch customer service, and maximise sales.
- Company: Join a dynamic retail company focused on customer satisfaction and team development.
- Benefits: Flexible hours, potential for increased hours during peak times, and a supportive work environment.
- Why this job: Great opportunity to develop leadership skills while making customers smile every day!
- Qualifications: No specific qualifications required; just a passion for customer service and teamwork.
- Other info: Weekend work is essential, and you'll be a key player in store operations.
Permanent Part-time Hours: 0 - 16 hrs per week with flex up to 30hrs at peak periods. Weekend working required.
Reporting To: Store Manager / Deputy Manager
To lead the store team and help the Store manager effectively manage the store to maximise sales and exceed targets. To deputise in the Store & Deputy Managers absence. To deliver outstanding personal customer service whilst helping motivate and develop the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures.
MAKE PEOPLE SMILE! Through the product, the prices and the service.
Summary of Key Responsibilities
- Customer Service
- Set the highest possible standards of customer service and ensure all members of the team deliver the same.
- Provide a safe environment for staff and customers, adhering to the Company Health And Safety policy.
- Work with the store manager to maximise sales and offer ideas and recommendations for improvements.
- In the managers absence prepare and submit all sales information to Head Office in an accurate and timely fashion.
- People
- Supervise and help train all team members to maximise their personal potential and in turn maximise the sales potential of the store.
- Communicate effectively with the store team to ensure all company information and policies are relayed and understood.
- Help with recruitment of Team Members.
- Help the store manager to ensure all members of the team are fully trained in all areas of their job including the Health And Safety policies and completion of all relevant paperwork.
- Ensure all controllable costs are kept within or below set budgets i.e wage costs.
- Ensure the store trades effectively across all pre set hours and manage the team to ensure suitable cover at all times.
- Product
- Merchandise and display stock to maximise sales and in accordance to any specific Company instructions.
- Minimise stock loss through theft and damages by training staff to be vigilant and handle stock in a responsible manner.
- Take a pro active role in RECOMMENDING ranges and products to the store manager that will fulfil local customer needs.
- Where possible ensure adequate stock is on hand to exceed sales targets.
- Maintain a high level of merchandising and cleanliness to create an attractive and pleasant shopping and working experience.
- General
- Perform opening / closing & Cashing up duties as required.
- Undertake any reasonable requests from the Store Manager or Company in line with business demand.
Key Holding Sales Assistant Ipswich (0323) employer: Cardsdirect
Contact Detail:
Cardsdirect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holding Sales Assistant Ipswich (0323)
✨Tip Number 1
Familiarise yourself with the company's values and customer service standards. During your interactions, whether in interviews or networking, demonstrate how you align with these values and can contribute to creating a positive shopping experience.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experiences where you've motivated or trained a team. Highlight specific examples that illustrate your ability to manage and inspire others, as this role requires supervising team members.
✨Tip Number 3
Research the local market and understand the customer demographics in Ipswich. Be prepared to suggest product ranges or merchandising ideas that cater to local preferences, demonstrating your proactive approach to maximising sales.
✨Tip Number 4
Prepare to discuss your understanding of health and safety policies relevant to retail. Being knowledgeable about these procedures will show that you take the responsibility of providing a safe environment seriously, which is crucial for this position.
We think you need these skills to ace Key Holding Sales Assistant Ipswich (0323)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and team leadership. Use specific examples that demonstrate your ability to maximise sales and manage a team effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the role. Mention how you can contribute to creating a positive shopping experience and exceeding sales targets.
Highlight Relevant Skills: Emphasise skills such as communication, training, and merchandising in your application. These are crucial for the Key Holding Sales Assistant role and will show that you understand the job requirements.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Cardsdirect
✨Showcase Your Customer Service Skills
As a Key Holding Sales Assistant, exceptional customer service is crucial. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to create a positive shopping experience.
✨Demonstrate Leadership Potential
Since this role involves supervising the team, it's important to convey your leadership skills. Discuss any past experiences where you led a team or took initiative, especially in challenging situations. This will show that you're ready to step up in the absence of the Store Manager.
✨Familiarise Yourself with Company Policies
Understanding the company's health and safety policies and merchandising standards is key. Before the interview, review these policies if available. Being able to discuss them will demonstrate your commitment to maintaining high standards in the store.
✨Prepare Questions About Sales Strategies
Show your interest in maximising sales by preparing thoughtful questions about the store's current strategies and challenges. This not only shows your enthusiasm for the role but also your proactive approach to contributing to the team's success.
