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- Tasks: Support the CSI system, build itineraries, and manage cruise group allocations.
- Company: Join a dynamic team in Royal Wootton Bassett focused on travel solutions.
- Benefits: Enjoy flexible working hours and opportunities for personal development.
- Why this job: Be part of a vibrant culture that values accuracy and teamwork in the travel industry.
- Qualifications: ITour knowledge, attention to detail, and a passion for travel are essential.
- Other info: Willingness to assist outside normal hours may be required.
The predicted salary is between 28800 - 43200 £ per year.
M4 Recruitment are looking to source a CSI Executive to join one of our clients based in Royal Wootton Bassett.
Overview of the role:
- To update and support the CSI system in a timely manner.
- Build cluster itineraries in the back-office system to allow for sales to book globally.
- Working to develop a strong relationship with product to ensure all CSI clusters are built ready for go live.
- Responsible for the input of cruise group allocations into the back-office IMP system.
- Escalating any technical problems with urgency to minimise business impact.
Responsibilities:
- Loading of contracted allocation including Hotels/Events/Transfer/Cruise groups.
- Building of all CSI packages prior to the package going on sale.
- Ensuring the booking process is clear for all departments.
- Frequent audits of elements loaded to CSI to ensure information is accurate.
- Working with TravelTek to ensure a smooth day-to-day running of the system and highlighting any areas that are not performing correctly or need enhancing.
- Assisting sales and admin with any booking/loading issues (this may include being contacted outside normal working hours).
- Building good working relationships across the business in order to deliver to appropriate timescale.
- Understanding of the contracting database & how stock is recorded along with the T&Cs and Liability dates.
- Supporting admin with stock queries.
- Occasionally speaking to suppliers for top up of stock requests on existing contracts.
- Support Contracting Managers with their admin to ensure prepped and ready for loading.
Requirements:
- Have a high level of understanding of ITour, contracting loading and the contracting database.
- An interest in travel or travel industry experience.
- Eye for accuracy and detail.
- Approachable, with a willingness to help.
- A want to learn and develop.
- Willing to commit time and effort into making the systems run smoothly.
- Ability to multi-skill when supporting administrative duties for the Contracting Managers.
CSI Travel Agent Executive employer: M4 Recruitment - Swindon Division
Contact Detail:
M4 Recruitment - Swindon Division Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CSI Travel Agent Executive
✨Tip Number 1
Familiarise yourself with the CSI system and its functionalities. Understanding how to navigate and utilise this system will give you a significant advantage during the interview process, as it shows your proactive approach and readiness to hit the ground running.
✨Tip Number 2
Network with professionals in the travel industry, especially those who have experience with contracting and booking systems. Engaging with them can provide you with insights and tips that could be beneficial for your application and interviews.
✨Tip Number 3
Demonstrate your attention to detail by preparing examples of how you've successfully managed data or projects in the past. Being able to articulate your experience with accuracy and detail will resonate well with the hiring team.
✨Tip Number 4
Show your enthusiasm for the travel industry by staying updated on current trends and challenges. This knowledge can help you engage in meaningful conversations during interviews and showcase your genuine interest in the role.
We think you need these skills to ace CSI Travel Agent Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the travel industry, particularly any roles involving IT systems or contracting. Emphasise your attention to detail and ability to manage multiple tasks.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the travel industry. Mention specific skills that align with the job description, such as your experience with booking systems or your ability to build relationships across departments.
Showcase Technical Skills: Since the role requires a high level of understanding of ITour and contracting databases, be sure to mention any relevant technical skills or experiences you have. This could include familiarity with similar systems or software.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at M4 Recruitment - Swindon Division
✨Show Your Passion for Travel
Make sure to express your enthusiasm for the travel industry during the interview. Share any personal experiences or insights that highlight your interest in travel, as this will resonate well with the hiring team.
✨Demonstrate Technical Proficiency
Since the role requires a high level of understanding of ITour and contracting databases, be prepared to discuss your technical skills. Provide examples of how you've successfully used similar systems in past roles or projects.
✨Highlight Attention to Detail
Given the importance of accuracy in this role, be ready to discuss situations where your attention to detail made a difference. Use specific examples to illustrate how you ensure precision in your work.
✨Emphasise Team Collaboration
The job involves building relationships across various departments. Share examples of how you've effectively collaborated with others in previous positions, showcasing your ability to work well in a team environment.
