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- Tasks: Engage with customers, manage property sales, and organise viewings and events.
- Company: Join a dynamic team focused on shared ownership properties in Bedford.
- Benefits: Enjoy hybrid working, competitive salary, generous holiday, and wellness perks.
- Why this job: Be part of a customer-centric culture that values your input and growth.
- Qualifications: Experience in sales, strong communication skills, and a full UK driving licence required.
- Other info: Flexible hours with evening and weekend work; DBS check needed before starting.
The predicted salary is between 28000 - 38000 £ per year.
We have an exciting opportunity available for a Sales Advisor who is responsible for responding to all incoming enquiries and leads for property sales for new build shared ownership focusing on our new build shared ownership properties. In this key role, you will deliver a timely, customer-focused sales service including viewings, events, sales progression and completions, reducing void times and meeting targets.
What you will be doing:
- Delivering an exceptional person-centred customer experience for purchasers and stakeholders.
- Directly supporting the Senior Sales Advisor and acting as their deputy as required.
- Liaise with the marketing team to drive leads and increase sales.
- Ensuring that all sales properties have a valid valuation.
- Organising open days, viewings, and property handovers to purchasers.
- Sales managed from lead to completion, progressing sales, keeping customers informed and working with solicitors, Independent Mortgage Advisors to legal completion and handover.
- Keeping the CRM system up to date throughout the sales process.
- Responding to sales enquiries throughout the sales process from customers and stakeholders.
We'd love to meet someone with:
- Experience of working in a customer facing sales environment such as a developer, estate agent or a housing association.
- Knowledge of working in partnership and building relationships with a range of key stakeholders.
- Experience and understanding of Shared Ownership and the wider housing market.
- Good understanding of the wider residential and new build property sales market.
- An understanding of the conveyance process.
- Knowledge and experience of using customer relationship management (CRM) databases.
- Knowledge and understanding of the New Homes Quality Code/Consumer Code and regulatory requirements.
- A high level of IT literacy is essential in Microsoft Excel, Word and Outlook.
- Well-developed communication skills: verbal, written, and presenting.
- Excellent organisational skills.
- Flexibility with days and hours worked as evening and weekend work will be required.
- A full UK driving licence and use of a vehicle.
Amongst what we offer you is:
- A competitive salary
- 28 days holiday PLUS Bank Holidays
- A generous contributory pension scheme
- Private health care
- Free life assurance
- Access to an extensive suite of wellbeing services and tools including a digital gym
- Opportunities for learning and development
- Discounted gym membership
- Retail discount scheme
Please note the successful candidate will be required to complete a basic DBS application and this will need to be returned and verified by bpha before a start date can be provided.
Closing date: 12th January 2025
Interviews will take place w/c 20th January. We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
Sales Advisor employer: trendnexus sdn bhd
Contact Detail:
trendnexus sdn bhd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with the shared ownership market and the specific properties we offer. Understanding our unique selling points will help you engage effectively with potential customers during interviews.
✨Tip Number 2
Network with professionals in the property sales industry, especially those who have experience in new builds or housing associations. Building these connections can provide valuable insights and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your previous customer-facing sales experiences in detail. Highlight specific examples where you successfully managed client relationships and achieved sales targets, as this will demonstrate your suitability for the role.
✨Tip Number 4
Showcase your IT skills, particularly with CRM systems. Be ready to explain how you've used technology to enhance customer interactions and streamline sales processes in your past roles.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing sales environments. Emphasise any roles where you've worked with stakeholders or in property sales, particularly in shared ownership.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the housing market and your passion for delivering exceptional customer service. Mention specific experiences that align with the responsibilities of the Sales Advisor role.
Highlight Relevant Skills: In your application, clearly outline your IT literacy, communication skills, and organisational abilities. Provide examples of how you've used CRM systems effectively in previous roles.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work as a Sales Advisor. Mention your flexibility regarding working hours and your willingness to engage in evening and weekend work, as this is essential for the position.
How to prepare for a job interview at trendnexus sdn bhd
✨Know Your Product
Familiarise yourself with the shared ownership properties and the housing market. Be prepared to discuss specific properties and how they meet customer needs, as this will demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Highlight your ability to handle enquiries and resolve issues, as this is crucial for a Sales Advisor position.
✨Understand the Sales Process
Brush up on the sales progression process, including liaising with solicitors and mortgage advisors. Being able to articulate this process will show that you are well-prepared and understand the complexities involved.
✨Demonstrate Your Communication Skills
Practice clear and concise communication, both verbal and written. You may be asked to present information or respond to hypothetical scenarios, so being articulate will help you stand out.
