At a Glance
- Tasks: Assist customers, maximise sales, and maintain store standards in a vibrant retail environment.
- Company: Join Charles Tyrwhitt, a brand dedicated to making men dress well with quality shirts and stylish solutions.
- Benefits: Enjoy bonuses, uniform allowance, cycle schemes, and fun team-building activities.
- Why this job: Be part of a supportive team culture that values personal development and social impact.
- Qualifications: Enthusiasm and strong communication skills are key; retail experience is a plus but not essential.
- Other info: Flexible hours available, with opportunities for overtime and professional training.
The Role
At Charles Tyrwhitt our purpose is to âMake it easy for men to dress wellâ and we canât do that without our specialist teams. This time, weâre on the lookout for a Sales Assistant who will be working with Mario and the Team in our store in Holborn, London. This contract available is 8 hours per week (overtime also available). Candidates must be flexible to work across Saturdays and some weekdays.
What you will be doing
As a Sales Assistant at CT, youâll be responsible for offering exceptional customer service and maximising sales and KPI targets. Customer service is really important to us so youâll be given expert product and selling skills knowledge to help you achieve this, and ensure you are up to date with the latest store ranges and promotions. As a member of the wider sales team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and storeâs success. Youâll be expected to perform some stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries. Of course, thereâs also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.
What we are looking for
Previous experience in retail would be great, but all weâre really looking for is high levels of enthusiasm, drive and motivation with strong interpersonal and communication skills. Ultimately, itâs your ability to quickly build rapport with customers and deliver exceptional customer service that will make you a success in this role.
What you can expect from us:
- Excellent bonus scheme - bonuses are paid quarterly when your store hits target.
- Uniform â retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
- Cycle to work scheme, relocation packages to support career development and season ticket loans to those based in London stores.
- Fun fund to ensure parties, treats, social activities and team building events happen regularly.
- The Tyrwhitt Academy will take care of your professional development.
Who we are
Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to âmake it easy for men to dress wellâ. We take care of a chapâs entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. Weâre taking a good hard look at our social and environmental impact, and always looking for ways to be better. âI am Proud and Free to be me!â When it comes to our people, we really do âGive a shirtâ. Tyrwhitteers are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; âBE the BOSSâ, âBE the CUSTOMERâ and âBE the BESTâ.
Sales Assistant - Holborn (8 Hours) employer: Charles Tyrwhitt LLP
Contact Detail:
Charles Tyrwhitt LLP Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Sales Assistant - Holborn (8 Hours)
â¨Tip Number 1
Familiarise yourself with Charles Tyrwhitt's product range and values. Understanding their mission to make it easy for men to dress well will help you connect with customers and demonstrate your enthusiasm during the interview.
â¨Tip Number 2
Showcase your interpersonal skills by preparing examples of how you've successfully built rapport with customers in previous roles. This will highlight your ability to deliver exceptional customer service, which is crucial for this position.
â¨Tip Number 3
Be ready to discuss your flexibility regarding working hours. Since the role requires availability on Saturdays and some weekdays, emphasising your willingness to adapt will make you a more attractive candidate.
â¨Tip Number 4
Prepare to talk about teamwork and collaboration. Share experiences where you've worked effectively with colleagues to achieve common goals, as this aligns with the store's emphasis on team efficiency and success.
We think you need these skills to ace Sales Assistant - Holborn (8 Hours)
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise your interpersonal skills and any previous roles where you maximised sales or provided exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Charles Tyrwhitt and how your values align with theirs, especially regarding customer service and teamwork.
Showcase Your Flexibility: Since the role requires flexibility in working hours, mention your availability clearly in your application. Highlight any previous experiences where you adapted to changing schedules or worked in a team environment.
Highlight Team Collaboration: In your application, provide examples of how you've successfully collaborated with colleagues in past roles. This could include teamwork in achieving sales targets or supporting each other during busy periods.
How to prepare for a job interview at Charles Tyrwhitt LLP
â¨Show Your Enthusiasm
Charles Tyrwhitt values high levels of enthusiasm and motivation. Make sure to express your passion for customer service and retail during the interview. Share examples of how you've gone above and beyond to help customers in previous roles.
â¨Know the Brand
Familiarise yourself with Charles Tyrwhitt's history, values, and product range. Being able to discuss their mission to 'make it easy for men to dress well' will show that you are genuinely interested in the company and its goals.
â¨Demonstrate Team Spirit
As a Sales Assistant, collaboration is key. Be prepared to discuss how you've worked effectively in a team before. Highlight any experiences where teamwork led to achieving sales targets or improving customer satisfaction.
â¨Prepare for Customer Scenarios
Think about potential customer service scenarios you might face in the role. Be ready to explain how you would handle difficult customers or upsell products. This will demonstrate your problem-solving skills and ability to deliver exceptional service.