Sales Assistant - Guildford

The Role

At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. This time, we’re on the lookout for a Sales Assistant who will be working with George and the Team in our store on Market Street in Guildford. This contract available is 8 hours per week (overtime also available). Candidates must be flexible to work across Saturdays and some weekdays.

What you will be doing

As a Sales Assistant at CT, you’ll be responsible for offering exceptional customer service and maximising sales and KPI targets. Customer service is really important to us so you’ll be given expert product and selling skills knowledge to help you achieve this, and ensure you are up to date with the latest store ranges and promotions. As a member of the wider sales team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and store’s success. You’ll be expected to perform some stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries. Of course, there’s also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.

What we are looking for

Previous experience in retail would be great, but all we’re really looking for is high levels of enthusiasm, drive and motivation with strong interpersonal and communication skills. Ultimately, it’s your ability to quickly build rapport with customers and deliver exceptional customer service that will make you a success in this role.

What you can expect from us:

• Excellent bonus scheme - bonuses are paid quarterly when your store hits target.
• Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
• Cycle to work scheme, relocation packages to support career development and season ticket loans to those based in London stores.
• Fun fund to ensure parties, treats, social activities and team building events happen regularly.
• The Tyrwhitt Academy will take care of your professional development with training supporting you with product knowledge, customer service and other training needs.

Who we are

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We’re taking a good hard look at our social and environmental impact, and always looking for ways to be better. ‘I am Proud and Free to be me!’ When it comes to our people, we really do “Give a shirt”. Tyrwhitteers are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.