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For Companies At a Glance
- Tasks: Support the sales team with admin tasks, file auditing, and customer enquiries.
- Company: Join Sytner Swansea, a leading dealership known for exceptional customer service.
- Benefits: Enjoy flexible working hours, enhanced holiday entitlement, and discounts on cars and gyms.
- Why this job: Be part of a supportive team focused on customer satisfaction and personal growth.
- Qualifications: Previous admin experience is a plus; strong IT skills and a customer-first attitude are essential.
- Other info: Opportunity to engage in community work with one paid day off annually.
The predicted salary is between 24000 - 36000 £ per year.
Sytner Swansea is looking for a Sales Administrator.
Your Role
As a Sytner Sales Administrator, you will provide exceptional administrative support to our sales team by assisting with file auditing, trade transfers, and other ad-hoc duties. In this role, you will work closely with the Dealership Accountant, Sales Department, and many members of the management team. You will be responsible for delivering excellent customer service whilst dealing with incoming enquiries from our customers in a prompt manner. Sytner Sales Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
Your Profile
Previous experience in an administrative role is advantageous along with proficient IT skills; however, no specific industry experience is required. We are looking for an individual who is committed to providing excellent customer service and thrives in a busy, high-pressure environment. Ideally, you will be extremely organised, confident, have great attention to detail, and be willing to go that extra mile. The passion to prioritise customer satisfaction at all times is crucial in this role.
Rewards
- Enhanced Holiday Entitlement – 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary/community work
Sales Administrator employer: BMW Group Retail
Contact Detail:
BMW Group Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with the automotive industry and Sytner's values. Understanding their commitment to customer service and how they operate can help you align your responses during interviews.
✨Tip Number 2
Highlight your organisational skills in conversations or networking opportunities. Being able to demonstrate how you manage tasks efficiently will resonate well with the hiring team.
✨Tip Number 3
Prepare examples of how you've provided excellent customer service in previous roles. This will showcase your ability to thrive in a busy environment and your commitment to customer satisfaction.
✨Tip Number 4
Be ready to discuss your IT skills, especially any software or tools relevant to administrative tasks. Showing confidence in your technical abilities can set you apart from other candidates.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience and IT skills. Emphasise any customer service roles you've had, as this is crucial for the Sales Administrator position.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in previous roles and how you thrive in busy environments.
Highlight Organisational Skills: Since the role requires strong organisational skills, provide examples in your application that demonstrate your ability to manage multiple tasks effectively and maintain attention to detail.
Show Willingness to Learn: Mention your eagerness to learn and adapt, especially since no specific industry experience is required. This shows that you are open to growth and development within the company.
How to prepare for a job interview at BMW Group Retail
✨Showcase Your Organisational Skills
As a Sales Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to thrive in a busy environment.
✨Emphasise Customer Service Experience
Since the role requires excellent customer service skills, be ready to discuss situations where you went above and beyond for a customer. Highlight your commitment to customer satisfaction and how it aligns with Sytner's values.
✨Familiarise Yourself with IT Tools
Proficient IT skills are essential for this role. Brush up on any relevant software or tools that may be used in administrative roles. If you have experience with specific systems, mention them during the interview.
✨Prepare for Flexibility Questions
Given the flexible working patterns, be prepared to discuss your availability and willingness to work weekends or varied hours. Show that you understand the importance of providing high levels of service at all times.
